SOLICITATION NOTICE
70 -- ISA/E-TAG SOFTWARE MAINTENANCE
- Notice Date
- 2/14/2002
- Notice Type
- Solicitation Notice
- Contracting Office
- 12155 W. Alameda Parkway Lakewood, CO 80228-2802
- ZIP Code
- 80228-2802
- Solicitation Number
- DE-RQ65-02WG_20588
- Response Due
- 2/19/2002
- Archive Date
- 3/21/2002
- Point of Contact
- Joan Jessen, Contracting Officer, 602-352-2776, jessen@wapa.gov
- Small Business Set-Aside
- Total Small Business
- Description
- Western Area Power Administration (WAPA) Desert Southwest Customer Service Region (DSW) intends to issue a contract on a sole-source basis to Fortech Software Consulting Company under the authority of 41 USC 253 (c)(1) - "only one responsible source" to provide: 1. Introduction. 1.0 Organization. This task is for providing service for two items; 1) Continued maintenance for the existing E-tag version 1.7 (E-tag) interface to support the Western Area Power Administration (WAPA) in Phoenix, AZ, and 2) Maintenance of the ISA Java Graphical User Interface (GUI) software and the MV-90 Meter Data Interface System. Both software and database systems are located in Power Operations, WAPA in Phoenix, AZ (DSR). 1.1 Background and Objective. It is the objective of this task to provide hardware and application maintenance support to WAPA for: 1) the existing automatic E-tag interface between the E-tagging programs and the Oracle database known as PODS, and 2) to provide maintenance support for the ISA Java GUI software and the MV-90 Meter Data Interface System so that WAPA will meet WSCC, NERC and industry performance standards for implementing E-tag and interchange schedule requests. 1.2 Performance. Certification by the Government of satisfactory services provided is contingent upon the contractor performing in accordance with the terms and conditions of the contract. 2. Technical Services Required. Item 1. E-tag Software Maintenance Work Performed. The software installation task will consist or the following subtasks: 1. The contractor will provide application and database support of the DSR E-tag software on the primary and back-up servers from May 1, 2002 through November 1, 2002. 2. The contractor will provide all required upgrades to the E-tag during the term of the contract, limited to E-tag specification modifications required by NERC and modification and enhancement of existing code as requested by the DSR technical representative. 3. The contractor will provide a qualified person, 24 hours per day, seven days per week support for the E-tag software applications and upgrades onsite at the DSR location that includes 8 hours per day, five days per week on site at the DSR location (40 hours per week). 4. Emergency or ?Call Out? support for the E-tag software applications will be provided for all remaining hours each day and on weekends, up to 20 hours per week. Any support requested beyond the 20 hours per week for ?Call Out? will be on an hourly rate. The contractor will be allowed a 2-hour minimum for each ?Call-Out?. 5. The contractor will provide a qualified person, 24 hours per day, seven days per week support for the E-tag database maintenance that includes 8 hours per day, five days per week on site at the DSR location (40 hours per week). 6. Emergency or ?Call Out? support for the E-tag database maintenance will be provided for all remaining hours each day and on weekends, up to 20 hours per week. 7. The DSR technical representative may request the contractor to work outside of the specified business hours. Overtime work may be requested by the DSR technical representative and will be planned in advance to the extent possible. 8. The preferred DSR office hours would be from 07:00 A.M. to 04:00 P.M. Monday through Friday. Holiday coverage will be arranged with the DSR representatives in the Transmission Scheduling or Dispatch Offices. 9. Response to trouble calls (?Call Outs?) by phone or beeper should be within 10 minutes. The contractor will provide DSR with the 24-hour phone number and beeper number. 10. On site support following a trouble call is 75 minutes. This is a 24-hour a day and seven day per week service for the term of this contract. 11. A qualified person is one of sufficient technical knowledge, skill and ability to isolate, resolve and repair the Fortech Software Consulting, Inc. E-tag software, foundational support software on the servers and the servers themselves. Further the qualified person should be able to be understood by DSR employees when communications are required. 12. The contractor will make available all source code for E-tag interfaces and E-tag related modules and all corresponding upgrades during the contract period. 13. The contractor will work in cooperation with the TDB maintenance representative. 14. DSR will provide a network support person upon request by the contractor in trouble situations and for cooperating in new installations of upgraded software associated with the E-tag software. 15. DSR will provide a technician for Internet and Firewall related troubleshooting and for associated maintenance relative to the standard server or server software upon the contractor?s request in a ?Call Out? or routine situation. 16. The contractor will advise and mentor DSR?s representatives on the server software setup and other related semi-automated module and E-tagging software over the term of the contract. (Approximately 60 minutes per business day will be dedicated to this mentoring, provided that the designated DSR personnel are available during the hours the contractor is on-site. Both the contractor and the DSR representatives will schedule this time). 17. DSR and the contractor will develop and implement a maintenance regimen as needed to maintain adequate server redundancy. 18. DSR with assistance from the contractor will develop a survival and maintenance guide for the servers and E-tagging CPU. The guide is to be provided to the Power Schedulers and Power dispatchers as well as to the DSR hardware support representatives. 19. DSR will provide all maintenance for hardware and software licenses at the DSR location. 20. DSR will provide all hardware and software licenses for upgrades at the DSR location. Item 2. ISA Support and Maintenance ? ISA Java Software Support Work Performed. The software installation task will consist or the following subtasks: 1. The contractor will provide application and database support of the DSR ISA software and the MV-90 Meter Data Interface System software on the primary and back-up servers from March 1, 2002 through November 1, 2002. 2. The contractor will provide all required upgrades to the ISA during the term of the contract, limited to modifications required by NERC and modification and enhancement of existing code as requested by the DSR technical representative. 3. ISA Java maintenance and MV-90 Meter Data Interface System maintenance includes working in cooperation with federal employees, and other DSR representatives in support of the overall ISA and MV-90 Transfer Program modules. 4. The contractor will provide a qualified person, 24 hours per day, seven days per week support for the ISA Java software applications, MV-90 Meter Data Interface System and upgrades onsite at the DSR location, that includes 8 hours per day, five days per week on site at the DSR location (40 hours per week). 5. Emergency or ?Call Out? support for the ISA software applications and MV-90 Meter Data Interface System will be provided for all remaining hours each day and on weekends, up to 20 hours per week. Any support requested beyond the 20 hours per week for ?Call Out? will be on an hourly rate. The contractor will be allowed a 2-hour minimum for each ?Call-Out?. 6. The contractor will provide a qualified person, 24 hours per day, seven days per week support for ISA Java database maintenance that includes 8 hours per day, five days per week on site at the DSR location (40 hours per week). Emergency or ?Call Out? support for the ISA Java database maintenance will be provided for all remaining hours each day and on weekends, up to 20 hours per week. 7. The DSR technical representative may request the contractor to work outside of the specified business hours. Overtime work may be requested by the DSR technical representative and will be planned in advance to the extent possible. 8. A qualified person is one of sufficient technical knowledge, skill and ability to isolate, resolve and repair the ISA and MV-90 Meter Data Interface System software, foundational support software on the servers and the servers themselves. Further the qualified person should be able to be understood by DSR employees when communications are required. 9. The preferred DSR office hours would be from 07:00 A.M. to 04:00 P.M. Monday through Friday for subtask 4 and subtask 6. Holiday coverage will be arranged with the DSR representatives in the Transmission Scheduling or Dispatch Offices. 10. Response to trouble calls (?Call Outs?) by phone or beeper should be within 10 minutes. The contractor will provide DSR with the 24-hour phone number and beeper number. 11. On site support following a trouble call is 75 minutes. This is a 24-hour a day and seven day per week service for the term of this contract. 12. The contractor will make available all source code for ISA, MV-90 Meter Data Interface System and all corresponding upgrades during the contract period. 13. DSR will provide a network support person upon request by the contractor in trouble situations and for cooperating in new installations of upgraded software associated with the E-tag software and the ISA Java software. 14. DSR will provide a technician for Internet and Firewall related troubleshooting and for associated maintenance relative to the standard server or server software upon the contractor?s request in a ?Call Out? or routine situation. 15. The contractor will advise and mentor DSR?s representatives on the server software setup and other related semi-automated module and ISA software and MV-90 Meter Data Interface System software over the term of the contract. (Approximately 60 minutes per business day will be dedicated to this mentoring, provided that the designated DSR personnel are available during the hours the contractor is on-site. Both the contractor and the DSR representatives will schedule this time). 16. DSR and the contractor will develop and implement a maintenance regimen as needed to maintain adequate server redundancy. 17. DSR with assistance from the contractor will develop a survival and maintenance guide for the servers and ISA CPU. The guide is to be provided to the Power Schedulers and Power dispatchers as well as to the DSR hardware support representatives. 18. DSR will provide all maintenance for hardware and software licenses at the DSR location. 19. DSR will provide all hardware and software licenses for upgrades at the DSR location. Expertise. The contractor is responsible for providing personnel with expertise to successfully complete the work described in this contract. Government furnished Items All system requirements are provided by WAPA. All hardware and network/SCADA support are provided by WAPA. WAPA is responsible for the support of ADMIN LAN and HARRIS on the OPS LAN. The basis for the sole source award to Fortech is as follows: Fortech is uniquely qualified to perform the tasks defined in this Statement of Work (SOW) due to their proprietary e-tag designs that no other vendor has access to. The Government intends to award a firm-fixed price contract. All responsible sources may provide a proposal.
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- Record
- SN00026599-W 20020216/020214213102 (fbodaily.com)
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