Loren Data's SAM Daily™

FBO DAILY ISSUE OF MARCH 15, 2002 FBO #0103
SOLICITATION NOTICE

D -- MS Premier Support Renewal

Notice Date

3/13/2002
 

Notice Type

Solicitation Notice
 

Contracting Office

Defense Threat Reduction Agency , DTRA Annex, 8725 John J. Kingman Road, MSC 6201, Fort Belvoir, VA 22060-6201
 

ZIP Code

22060-6201
 

Solicitation Number

IMS020000249
 

Response Due

3/26/2002
 

Archive Date

4/25/2002
 

Point of Contact

Delilah Jones, 703-767-4602
 

E-Mail Address

Email your questions to Defense Threat Reduction Agency
(delilah.jones@dtra.mil)
 

Small Business Set-Aside

Total Small Business
 

Description

NA Notice of intent to award a sole source contract. The Defense Threat Reduction Agency (DTRA) has the requirement for Microsoft Premier Support Services. The support includes account management, proactive support planning, information services, technical support, problem resolution, and special consulting for the Microsoft software products resident on the Agency Local Area Network. This is a notification of DTRA's intent to negotiate and award a purchase order with Microsoft Corporation. Charlotte, North Carolina. The Microsoft Premier support shall provide solution-oriented technical support and personalized support management and services. Technical support shall include immediate access to full resources of the Microsoft Support Network. This suppor t shall be available 24 hours a day, 7 day per week for desktop applications, personal operating systems, development, and advanced systems. This support shall provide an issue-management process in which all appropriate Microsoft resources are applied to resolve customer issues promptly and to the customer's satisfaction. This service will be required to provide support during the upcoming software conversion of 2000. The support shall cover all currently released Microsoft products, plus a selected set of pre-release products. Vendors qualified to provide the subject services under terms and conditions more advantageous to the Government should submit technical evidence of their capability to the above address no later than 2:00 PM EST on March 26, 200 2. All responses will be considered by DTRA. Evidence submitted should clearly demonstrate the vendor's ability to provide the requisite services and the price for doing so. No solicitation document exists and requests for such will not be considered. No telephone responses will be honored. Facsimile response is acceptable and should be directed to Ms. Delilah Jones at (703) 767-4691. As a result of analyzing responses to this synopsis of intent, the Contracting Officer may determine that a solicitati on will be issued, but no additional synopsis will be published. Any such solicitation will be issued to the intended vendor and all interested parties that respond to this synopsis of intent and demonstrate their technical capability to provide the
 

Place of Performance

Address: Defense Threat Reduction Agency DTRA Annex, 8725 John J. Kingman Road, MSC 6201 Fort Belvoir VA

Zip Code: 22060-6201

Country: US
 

Record

SN00042243-W 20020315/020313213352 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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