SOLICITATION NOTICE
70 -- Retrofit current call center management system
- Notice Date
- 7/3/2002
- Notice Type
- Solicitation Notice
- Contracting Office
- Department of Agriculture, Rural Development, Property & Supply Management Division, 1520 Market Street Mail Code FC702, St. Louis, MO, 63103
- ZIP Code
- 63103
- Solicitation Number
- Reference-Number-PSMD-SYM
- Response Due
- 7/19/2002
- Archive Date
- 8/3/2002
- Point of Contact
- Beverly Jones, Contracting Officer, Phone 314-539-2592, Fax 314-539-2480,
- E-Mail Address
-
beverly.jones@stl.rural.usda.gov
- Small Business Set-Aside
- Total Small Business
- Description
- USDA, Rural Development intends to negotiate on a sole source basis with Symons Communications for a real time message delivery and communications system including software, configuration and integration required to be compatible with current call center including Lucent Definity G3Rv9 w/ACD, Davox PDU, CentreVu CMS databases and Syntellect VRU. This synopsis is for the open market items required. USDA/RD will procure the Symon 2000 Avaya ACD package from their GSA schedule contract. The NAICS code is 42143. This notice is not a request for competitive proposals. Any response submitted must include all required evidence to allow this office to evaluate the possibility of the firm to submit a valid proposal. The determination to open competition based on responses received is solely within the discretion of the Government. All responses must be received NLT 7/19/02.
- Place of Performance
- Address: 1520 Market Street, St Louis MO
- Record
- SN00110580-W 20020705/020704052157 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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