SOLICITATION NOTICE
D -- Vista Maintenance and Experrtise Center VMEC
- Notice Date
- 7/9/2002
- Notice Type
- Solicitation Notice
- Contracting Office
- Attn: Department of Veterans Affairs, Acquisition Operations and Analysis Service, (049A3), 810 Vermont Avenue, N.W., Washington, District Of Columbia 20420
- ZIP Code
- 20420
- Solicitation Number
- 101-38-02
- Response Due
- 8/12/2002
- Archive Date
- 9/11/2002
- Point of Contact
- Point of Contact - Robert Beaty, Contract Specialist, (202) 273-8753, Contracting Officer - Robert Beaty, Contract Specialist, (202) 273-8753
- E-Mail Address
-
Robert Beaty
(robert.beaty@mail.va.gov)
- Description
- The Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA) operates approximately 170 computer rooms across the continental United States, Alaska, Hawaii, Puerto Rico and the Philippines. These computer rooms house equipment that operates the Veterans Integrated Software Technology Application (VistA). VistA has become a mission critical component in providing quality health care to veterans. VA requires maintenance and helpdesk support for all components and software used to operate and access VistA. This maintenance exceeds just break/fix and requires maintaining any and all information technology components including workstations, servers, disaster recovery, network components, software, and licensing. Helpdesk support includes 24 hour a day, 365 day a year remote telephone support and on-site support when necessary or requested. The helpdesk responsibilities will include, but not be limited to: COTS application support, configuration support, configuration engineering, configuration design, compatibility testing, software testing, training, problem analysis, network design, network problem analysis, troubleshooting, VA developed application support, capacity planning, capacity monitoring, technology evaluation, and general IT analysis. Expansion of help desk responsibilities may grow as new technology utilized to support VistA is implemented. All proposals are due to to Robert Beaty, Department of Veterans Affairs, 810 Vermont Ave (049A3A), Washington, DC 20420 . All proposals must be received by 3:00 PM EDT August 12, 2002. No electronic submissions will be accepted. You may send questions concerning this solicitation to Robert Beaty at the above address or by e:mail to Robert.beaty@mail.va.gov.
- Web Link
-
RFP 101-38-02
(http://www.eps.gov/spg/VA/VAAOAS/VADC/101-38-02/listing.html)
- Record
- SN00112900-F 20020711/020709214648 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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