SOLICITATION NOTICE
D -- HELPDESK SERVICES FOR THE US ARMY CORPS OF ENGINEERS, OMAHA DISTRICT
- Notice Date
- 7/12/2002
- Notice Type
- Solicitation Notice
- Contracting Office
- US Army Corps of Engineer - Omaha District, 106 S. 15th Street, Omaha, NE 68102-1618
- ZIP Code
- 68102-1618
- Solicitation Number
- DACW45-02-Q-0176
- Response Due
- 9/3/2002
- Small Business Set-Aside
- Total Small Business
- Description
- NA On or about 15 August 2002, this office will issue a Request for Quotation #DACW45-02-Q-0176 for Helpdesk Services, Omaha, Nebraska. Quotations will be received on or about 03 September 2002. THIS SOLICITATION IS RESTRICTED TO SMALL BUSINESS PARTICIPATION ONLY and classified under NAICS: 541519; SIC: 7379; $21 Million; Federal Supply Classification (FSC): D399. The potential contra ct would be awarded for a base period and may include two (2) option periods. The base and option periods would not exceed one year each. Contractor will manage a Helpdesk fielding telephone calls to provide aid to all microcomputer users, whether the request for assistance is application related such as questions concerning the use and functionality of PC software, or to assist users identi fy hardware problems, not only with the PC but related peripherals and their functionality. Documentation provided by the contractor will be similar in format and content to existing documentation. The contractor will be required to perform the following : Contractor will provide non-personal services in the area of system engineering management and technical assistance/support for the US Army Corps of Engineers, Omaha District/Information Management Office. Area of support shall include systems integrat ed scheduling, interface, problem analysis/resolution, configuration management, testing, verification related to access and use of the Internet. The solicitation will be available by INTERNET ACCESS ONLY. All solicitation documents and amendments thereto will be posted to the Omaha District?s Advertised Solicitation Web Site at http://ebs-now.wes.army.mil It shall be the contractor?s responsibility to check the web site for any amendments. If you only want to view the solicitation scroll down, use the drop down arrow and make the appropriate selection under Download/View Solicitation. Interested parties are required to register for the solicitation through the Omaha District?s web site shown above by clicking on the solicitation DACW45-02-Q-0176 hyperlink, scrolling down to the Register hyperlink, and filling in the appropriate informat ion. If any of your information changes during the advertisement period, submit the information on the web. Questions regarding registration and downloading the solicitation should be addressed to Ryan Crane, (402) 221-4511. Questions regarding contractual matters should be addressed to Aleasha Cotton, (402) 221-3910. Questions regarding technical matters should be addressed to Douglas Hemsley, (402) 221-3036. Questions regarding Small Business matters should be addressed to Hubert Carter, (402) 221-4110.
- Place of Performance
- Address: US Army Corps of Engineer - Omaha District 106 South 15th Street Omaha NE
- Zip Code: 68102-1618
- Country: US
- Zip Code: 68102-1618
- Record
- SN00115485-W 20020714/020712213509 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
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