SOLICITATION NOTICE
D -- Support IT Help Desk, Provide Help Desk Operations on behalf of GA DOD Information Technology Division.
- Notice Date
- 10/29/2002
- Notice Type
- Solicitation Notice
- Contracting Office
- USPFO for Georgia, P.O. Box 17882, Atlanta, GA 30316-0882
- ZIP Code
- 30316-0882
- Solicitation Number
- DAHA09-03-Q-0001
- Archive Date
- 1/27/2003
- Point of Contact
- Judith King, 404-624-6214
- E-Mail Address
-
Email your questions to USPFO for Georgia
(judy.king@ga.ngb.army.mil)
- Small Business Set-Aside
- Total Small Business
- Description
- NA Provide Help Desk Operations Support on behalf of GA DOD Information Technology Division. The Contractor shall provide Help Desk Operations Support using technically qualified personnel trained to provide rapid problem resolution assistance to supported e nd-users. The support shall include Level I and Level II response via phone communications and hands-on support to mitigate network and end-user problems. The support shall include escalation and coordination support with assigned government personnel fo r assigned hardware and software systems. Help Desk coverage will be from 0700 hrs to 1730 hrs Monday through Friday for 52 weeks per year. Statement of Work is included in the solicitation. This is a total 8(a) Set-Aside Business. To obtain a copy of the solicitation, please submit an email with the following information: Company Name, POC, Phone Number, Address, Sic Codes, Duns Number and Federal Tax ID Number. The email address for this is judy.king@ga.ngb.army.mil. POC is Judy King, Contract Spec ialist, 404-624-6214 and the fax number is 404-624-6208. You must submit an email request for the solicitation. This closes at 11:30 a.m. on November 28, 2002. Quotes will be accepted by email, fax or mail.
- Place of Performance
- Address: USPFO for Georgia P.O. Box 17882, Atlanta GA
- Zip Code: 30316-0882
- Country: US
- Zip Code: 30316-0882
- Record
- SN00195678-W 20021031/021029213359 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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