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FBO DAILY ISSUE OF DECEMBER 06, 2002 FBO #0369
SOLICITATION NOTICE

L -- On Call Software Support TS-AR-EP Express Support on Remedy Action Request System software

Notice Date
12/4/2002
 
Notice Type
Solicitation Notice
 
Contracting Office
Department of the Air Force, Direct Reporting Units, 11th CONS, 110 Luke Avenue (Bldg 5681) Suite 200, Bolling AFB, DC, 20332-0305
 
ZIP Code
20332-0305
 
Solicitation Number
Reference-Number-F6041221410100
 
Response Due
12/9/2002
 
Archive Date
12/24/2002
 
Point of Contact
Thomas Fout, Contract Specialist, Phone 202-767-8024, Fax 202-767-7894, - Saleem Khan, Contract Specialist, Phone 202-767-8034, Fax 202-767-7887,
 
E-Mail Address
Thomas.Fout@bolling.af.mil, saleem.khan@bolling.af.mil
 
Small Business Set-Aside
Total Small Business
 
Description
11TH Contracting Squadron/LGCO, Bolling AFB DC, intends to procure non-personal service. The service required is Software Maintenance TS-AR-EP Express Support services FFP and TS-AR-EP Express Support Services to include free updates of software, Solicitation No. F6041221410100. This procurement is a small business set-aside and is at a firm fixed-price. The contractor shall provide all software up grades as required and provide a telephone number to receive all support calls placed by the government. Please review the Statement of Work below for full description of what is required. Projected performance period is 15 Dec 02 - 30 September 03. The SIC Code assigned to this project is 7378. The NAICS Code is 811212 and the business size requirement is $ 21 million. Please contact SSgt Thomas F Fout with questions or concerns at 202-404-7772 or thomas.fout@bolling.af.mil STATEMENT OF WORK 1. SCOPE: Non-personal Services: Contractor shall provide all labor, materials, equipment, tools, personnel, and transportation to perform the following service. Contractor shall accomplish the service in accordance with the following list (see list below). 2. Contractor shall provide on-call software support TS-AR-EP Express Support on Remedy Action Request System software. 3. PRINCIPAL PERIOD OF MAINTENANCE: a. The Contractor shall provide response within 4-hours after notification Monday - Friday between the hours of 6:00AM through 5:00PM Eastern Coast time. The Contractor shall provide upgrades of software as required. b. Contractor shall provide a point of contact and telephone number to receive all support calls placed by the Government. Contractor shall respond within 4-hours after notification of service requirement by the Government. 4. RESPONSIBILITIES OF THE GOVERNMENT: a. Government personnel will not perform maintenance nor attempt repairs to software while it is under the purview of the Contractor. b. Due to security regulations, the Government shall not permit government employees to perform any maintenance on equipment. Only the contractor will have access to perform required software maintenance
 
Web Link
Link to FedBizOpps document.
(http://www.eps.gov/spg/USAF/DRU/11CONS/Reference-Number-F6041221410100/listing.html)
 
Place of Performance
Address: 11th Services/ SVMH 207 Brookley AVE. Bolling AFB, DC
Zip Code: 20032
Country: United States
 
Record
SN00217185-F 20021206/021205080651 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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