SPECIAL NOTICE
R -- Caseworkers/Translators
- Notice Date
- 1/14/2003
- Notice Type
- Special Notice
- Contracting Office
- Dept of the Interior - National Business Center 1849 C Street, NW MS 1324 Division of Acquisition Services - Washington Washington DC 20240
- ZIP Code
- 20240
- Solicitation Number
- DOI-SNOTE-030114-001
- Archive Date
- 1/14/2004
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This is announcement is set-aside for small business and the associated Product Service Code is R608, SIC Code=7389 and NAICS Code=54193. The Department of Interior, Office of Insular Affairs, has a requirement for in-country Ombudsman caseworker and administration support. The Government reserves the right to award more than one contract as a result of this combined synopsis/solicitation. The contractor shall provide support for two positions for the Federal Ombudsman Office in Saipan, CNMI. The first position of Caseworker/translator shall provide translation and interpretation services;counseling, outreach education to alien workers; and assistance in applying for, and obtaining relief with appropriate Federal and CNMI agencies. This position requires fluency in English both written and spoken, and in Mandarin Chinese. The second positon Caseworker/translator/administrative assistant shall have fluency in one or more of the following languages: Tagalog, Bengali, Singhalese, Urdu, Hindi, Nepalese, Tamil, Chinese and Korean, including knowledge and experience with the Federal Activity Summary Report. Both positions will require the conducting of initial in-take interviews and, in consultation with the Federal Ombudsman, review of facts presented to determine where to refer the worker for resolution of need presented. The contractor shall provide assistance to the worker throughout resolution of issue. The contractor shall assist in tracking worker's complaint/problems through the resolution process and maintain all necessary reports/files to conclusion. The Caseworker/translator/administrative assistant will maintain the reports of all caseworkers and the Federal Ombudsman in the customized Ombudsman Tracking System. Qualified offerors require a minimum of two years translator experience, high school diploma and completion of at least one year of college. The following tasks shall be provided by each position: 1. Interviewing alien workers, translation/interpretation services and referral of alien workers to CNMI and Federal offices for further assistance, and coordinate activities/follow-up with clientele status on a daily basis. 2. Make preliminary projections of the types of interventions and programs that may be required to successfully address on-going and potential cases. 3. Prepare draft report and status of current cases and complaints to the Federal Ombudsman. 4. Review findings, projections and reports with the Federal Ombudsman and make all required modifications and corrections. 5. Develop second draft projection report on the types of interventions and programs that may be required to successfully address on-going and potential cases. 6. Prepare and submit final report in accordance with the established procedure of the Federal Ombudsman each year. 7. Assigned tasks apply to both positions, however, the caseworker/translator/administrative assistant position will also be responsible for preparing a detailed evaluation report on the complaints most often received by caseworkers, and inputting a variety of information in the Ombudsman Tracking System. Work Hours: Monday - Friday, 9:00 a.m. to 5:30 p.m., excluding holidays. NOTE: There will be no overtime work or pay. Proposals shall include two references including name, address, and phone number of supervisors or individuals that have knowledge of the offeror's background in translating services, and ability to fulfill the statement of work. The following contract provisions apply to this acquisition: FAR 52.212-2, Evaluation-Commercial Items, 52.212-3, Offeror Representations and Certifications-Commercial items, 52.212-5 including subparagraphs (11), (12), (13), (14), (15), and (17). The contractors shall provide a technical and price proposal for a base year and four additional one-year option periods. Accordingly, the base contract term shall commence at contract award through September 30, 2003 with four one year options through September 30, 2007. *Note: The contractors' technical and price proposals shall address the Statement of Work and the following evaluation criteria. A Best Value award will be made in accordance with the following criteria listed in descending order of importance: 1. Technical, 2. Demonstrated past experience in translation services, and 3. Price Reasonableness. The following provide the technical sub-criteria (a) Demonstrated fluency in English and Mandarin Chinese, both written and spoken for the caseworker/translator position; and demonstrated fluency in English and one or more of the following languages: Tagalog, Bengali, Singhalese, Urdu, Hindi, Nepalese, Tamil, Chinese and Korean for the caseworker/translator/administrative assistant position, (b) Educational level. (c) Demonstrated ability to utilize automated systems in accomplishing tasks related to the responsibilities of the Ombudsman. The evaluation factors other than price, when combined, are equal to price. The Contractor's technical and price proposal must be received in the following office no later than close of business on February 21, 2003: U.S. Department of the Interior, Office of the Secretary, Division of Acquisition Services, Attn: Ni'mat A. Shakoor, 1849 C Street, NW, Mail Stop1324, Washington, DC 20240.
- Web Link
-
Please click here to view more details.
(http://ideasec.nbc.gov/ecprod/owa/ec$cbd.sypfirstcount?P_SERVER_ID3=NB140101&P_OBJ_ID1=103559)
- Record
- SN00239156-W 20030116/030114213948 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
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