SOLICITATION NOTICE
D -- Telecommunications Services
- Notice Date
- 2/13/2003
- Notice Type
- Solicitation Notice
- Contracting Office
- General Services Administration, Federal Technology Service (FTS), Federal Technology Service (5TF), 10850 Lincoln Trail, Fairview Heights, IL, 62208
- ZIP Code
- 62208
- Solicitation Number
- Reference-Number-5TS5703R009
- Archive Date
- 7/15/2003
- Point of Contact
- Mara Shultz, Contracting Officer, Phone (618) 398-4929, Fax (618) 398-4931,
- E-Mail Address
-
mara.shultz@gsa.gov
- Description
- GSA is announcing its intent to issue procurements under the authority of FAR 6.302-1. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; identification of services, availability and pricing are being requested and individual written solicitations will not be issued. This solicitation is a Request for Quotation, reference Number 5TS5703R009. This RFQ document and incorporated provisions and clauses are those in effect through FAC 2001-11. The General Services Administration (GSA) contracts for local telecommunications services with regulated and non-regulated service providers on behalf of various Federal agencies for lease of telecommunications services and ancillary equipment at locations within Region 5, The Great Lakes Region, comprised of Illinois, Indiana, Ohio, Michigan, Minnesota and Wisconsin. Telecommunications requirements are generally satisfied through existing competitive contract vehicles; however, requirements are received by the local GSA Network Services Division field offices that will not be satisfied through these vehicles. Requirements processed by GSA outside of existing contract vehicles normally include commercially available telecommunications services such as: Centrex service and features, business lines and dial tone services, local area access, and Intra-LATA point-to-point services and related inside wire installation and maintenance. There may be an occasion for miscellaneous switched services, 800 Services, Frame Relay Services, Asynchronous Transfer Mode (ATM) services, Packet Switched Data Services, video services, or Integrated Switched Digital Network (ISDN) services. Analog services are typically 3-Khz voice grade circuits, while digital services may range from 9.6 KBS (narrowband) to OC-N (wideband) circuits. A standard feature package shall include three way calling, conference calling, call hold, call waiting, call forward, call pick-up and hunt. Optional features required may include voice mail, voice mail indicator, caller id (number and name), call id blocking and directory listing. The service provider shall have the capability to acquire additional stations numbers when required. Access to the local exchange shall include Emergency 911 service and functions, access to directory number information, i.e., NPA 555.1212 or 411, access to operator services and access into the long distance network. Ancillary services may include extending the service to the desktop. All wiring installed shall be Cat 6, with armor, if necessary, and may include all termination equipment, racks, wire management (horizontal & vertical), hubs, patch panels, shelves, jacks, wall plates, etc. All equipment installed shall be tested, wires toned and tagged to identify the location at both termination points. Service Interruptions. In instances where work covered by this SOW requires the contractor to work around existing facilities, the contractor shall be responsible for preventing any unscheduled interruption to service or damage to equipment. The contractor shall be responsible for existing facilities in the event that damage or service interruption occurs as a result of contractor activities. Required interruption shall be coordinated with and scheduled through the facility manager. The contractor shall maintain an adequate inspection system and perform such inspections to assure that the work performed under the contract conforms to contract requirements. The contractor shall inform the Government of all periodic inspections and allow observation. The contractor shall maintain and make available to the Government adequate records of such inspections. Tools and Test Equipment. The contractor shall provide all tools and test equipment required to install, test, and demonstrate compliance. The service provider may be required to conduct periodic traffic studies to ensure adequate capacity is provided. The contractor shall document all test results and provide an electronic format, and hard copy if so requested, of all tests results to the Government. The Government requires prior coordination before the contractor performs any testing, etc. Grade of Service (GOS). The system shall be monitored and maintained to ensure sufficient transport facilities are in service to maintain a GOS during the busy period for both originating and terminating access line traffic between any network circuits to ensure P.03 for commercial access and P.07 for long distance (FTS2001 and commercial) access. The contractor shall monitor traffic when requested by the Government. The contractor shall immediately advise the Government, in writing, of any indication that the GOS is not being met and provide documentation to support recommended changes, i.e., increases and decreases to trunking, changes to access arrangements, etc. Federal Telecommunications System (FTS2001). The FTS2001 is to be designated as the intra-LATA and inter-LATA PIC. The contractor shall be required to work with the FTS2001 contractors to ensure compatibility of service and to resolve FTS2001 network trouble calls and billing related issues. Other Service Providers. The contractor shall coordinate with other telecommunications carriers/contractors concerning installation and maintenance of trunks, off-premise circuitry, equipment and ancillary devices necessary for restoration of service caused by faulty circuitry/equipment. Privacy Act Requirements. In compliance with the Privacy Act (5 USC 552a), the contractor shall ensure that unauthorized access to any calling records or other system configuration and usage data is prohibited. The Government permits/authorizes only Government personnel who have the required security clearances and a ?need to know? access to the records. Service Center. Within 14 calendar days of contract award, the Contractor shall establish and/or provide and manage a service center to receive maintenance requests (i.e. trouble reports), and provide customer service and technical assistance accessible via toll free number from the local area. The center shall be sufficiently staffed and equipped to accommodate receipt of maintenance requests during the hours of 7:30am ? 4:30pm (local time), Monday through Friday, excluding Federal holidays. Emergency maintenance requests shall be accepted twenty-four (24) hours a day, seven (7) days a week. Emergency maintenance shall be provided twenty-four (24) hours a day, seven (7) days a week. Service completion times shall be as directed by the Government representative, but in no case shall service completion exceed 8 total hours unless a different completion period is mutually agreed upon by the Contractor and the Government representative. The Contractor shall provide a Customer Service Representative(s) to discuss service improvements and assist Government Representatives in the development of station plans, feature assignments and service order planning, at the request of the Government representative, at no cost to the Government. The Contractor shall provide technical assistance to Government Representatives as required in developing user equipment interfaces, and addressing technical requirement, at no cost to the government. The Government Representative is to serve as the Agency point-of-contact for customer agency telecommunications management functions. GSA attempts to acquire all components for each telecommunications service requirement from a single source. GSA utilizes the Telecommunications Ordering and Pricing System (TOPS), to order local telephone services, track the order activity, and validate the invoice for services rendered. Services are ordered and provisioned on a month to month basis. GSA invites companies to identify service availability, by location, including provisioning intervals and point of contact, within the six state region identified. Additional specialized terms and conditions may be incorporated into a specific award as required to satisfy unique needs. The GSA, Region 5, Federal Technology Service, 5TR, intends to satisfy these individual service requirements from the cognizant local service provider unless a response is received from this notice to identify other sources capable of providing competitive services equal to or less than the prevailing tariff rates. The North American Industry Classification System (NAICS) for these telecommunications service requirements is 513300, Telecommunications. Section 508 Compliance All services and products provided in response to this synopsis and the resultant contract shall comply with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance board Electronic and Information Technology (EIT) Accessibility Standards (36 CRF Part 1194). The Desired Delivery Date and Required Delivery Date will be specified on orders identifying specific requirement. FAR 52.252-2 applies to this acquisition. Full text of a clause may be accessed electronically at this address: http://www.arnet.gov/far. FAR 52.212-1 applies to this acquisition. FAR 52.212-2 shall apply to this acquisition. Award shall be made, based on low cost, to the responsive and responsible offeror. QUOTATIONS SHALL INCLUDE A COMPLETED COPY OF THE PROVISIONS AT FAR 52.212-3. FAR 52.212-4 applies to this acquisition. FAR 52.212-5 applies to this acquisition -- FAR 52.212-5(b): The following additional FAR clauses apply to this acquisition: 52.222-26, 52.222-35, 52.222-36, 52.222-37, and 52.232-33. Information and offers will be accepted on a continuous basis. Direct replies to GSA/FTS, Mara E. Shultz; 10850 Lincoln Trail; Fairview Heights, IL 62208. Electronic mail responses to mara.shultz@gsa.gov are acceptable. Contact Mara Shultz at (618) 398-4929 (voice) or (618) 229-4931 (fax), for information.
- Record
- SN00259279-W 20030215/030213213905 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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