SOLICITATION NOTICE
R -- TSA ICMS DESIGN & IMPLEMENTATION SERVICES
- Notice Date
- 4/18/2003
- Notice Type
- Solicitation Notice
- Contracting Office
- DHS - Border and Transportation Security, Transportation Security Administration, Headquarters TSA, 701 S. 12th Street 4th Floor, Arlington, VA, 22202
- ZIP Code
- 22202
- Solicitation Number
- DTSA20-03-R-00910
- Archive Date
- 5/10/2003
- Point of Contact
- Michael Derrios, Contracting Officer, Phone 571.227.1573, Fax 571.227.2913,
- E-Mail Address
-
mike.derrios@tsa.dot.gov
- Description
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation, DTSA20-03-R-00910 is issued as a request for proprosal (RFP). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2001-13. This requirement is unrestricted and the associated NAICS code is 541611 and the applicable small business size standard is $6 million. This solicitation is for advisory/consultant services for the TSA Chief Support Systems Office/Model Workplace Program Office. The services shall include assistance in design work for an Integrated Conflict Management System (ICMS). The period of performance will be from the date of contract award to September 30, 2003. The LINE ITEMS are as follows: 0001 ? Management Consulting Services, QTY = 1 LOT. Proposal Instruction: The Contractor shall submit proposals in two (2) volumes: Vol 1, Cost and Vol. II, Technical & Past Performance. The technical proposal shall not exceed fifteen (15) pages to include all resumes & past-performance information. VOLUME I - The Contractor shall submit a cost proposal with fully-loaded labor rates. The Contractor shall also submit a cost proposal for an option period to extend services beyond the base period of performance for up to an additional six (6) months but not to exceed a total of one (1) year after date of contract award. The Cost Proposal shall provide a breakdown of proposed hours for each labor category in sufficient detail to allow the Government a good understanding of the Contractor's planned technical approach and the ability to review the consistency between the planned technical approach and the proposed pricing. VOLUME II ? The technical proposal shall contain the following: A) Technical Approach - The contractor shall provide a clear description of how all of the tasks in the SOW will be accomplished, to include innovative ideas, processes, and procedures, and milestones to complete. B) Staffing and Resources - The company shall provide proposed management, staffing, and resources to complete the entire effort. Please furnish resumes of the proposed key personnel and other special qualifications relevant to the ability of these individuals to perform under the contract. Resumes should reflect only the similar and same work being solicited. Do not include an entire work history if the work did not include the skills necessary to perform the work required under the proposed order. C) Past-Performance - The Contractor shall provide three (3) references with a brief description of previous projects and similar size and complexity. "Similar size and complexity" for the purpose of the evaluation means: similar in dollar amount; number of client/customer employees serviced and numbers of employees supervised. The TSA may contact those references during the evaluation process to verify relevant experience and level of performance. You should also provide the dollar amount for the referenced projects, how long personnel have been employed on similar projects and what their previous positions, duties and responsibilities were. The Government may, at its discretion, obtain and evaluate information from sources other than those provided by the Contractor. Each example of past performance shall include: a) Contract Number b) Contract Description c) Contract Amount and Type of Contract d) Period of Performance e) Name, address, E-mail address (if available), and telephone number and FAX number of the customer (if a Government contract, please provide the name and telephone number of the Contracting Officer and the COR. If commercial, provide the technical and contracting equivalent). f) Size and complexity of the project. g) Whether all options were exercised, if applicable. For all past performance information, please ensure that the company names, names of points of contact, E-mail addresses, telephone and FAX numbers are current. The Government will not make repeated efforts to contact the references if the information is incorrect. You should also notify the references that their names have been submitted and that the TSA will be contacting them. For any subcontractor performing a critical element of the work, please furnish at least three references for similar projects. You should also provide a description of the work performed, the dollar amount and duration of the project, and the number of subcontractor employees working on the project. STATEMENT OF WORK ? IDENTIFICATION AND ADDRESS: Model Workplace Program Office, TSA Chief Support Systems Office, 701 South 12th St, Arlington VA 22202. AGENCY MISSION: The Model Workplace Program mission is to help TSA build and continuously foster a diverse workplace culture based on mutual respect, fairness, open communication and cooperation and provide all TSA employees with the skills and processes that support these values. The Model Workplace Program will work to accomplish this by helping TSA build a culture dedicated to cooperative problem solving, where employees and managers have the skills and tools to effectively raise and resolve issues through informal and formal channels at the most appropriate level. By providing an environment in which everyone working for TSA can do their best, TSA will become an employer of first choice and provide the highest level of transportation security and customer service across the nation. PROJECT BACKGROUND & OBJECTIVES: This project is being launched to design, implement, and evaluate a state-of-the-art integrated conflict management system (ICMS), using a design team of external and internal subject matter experts and representation of field and headquarters units of the TSA community. The purpose of the system is to provide TSA employees with processes, tools, and skills that will allow them to prevent escalation of differences and cooperatively solve problems as close to the origin as possible. The objectives of the project are to design and implement several approaches to conflict management that will be piloted at approximately six pilot sites at the airport and at the headquarters level in various locations throughout TSA, and to evaluate the overall effectiveness of the pilots. The ultimate objective of the project is to develop a comprehensive, nationwide conflict management program tailored to the unique needs of the organization. TASK DESCRIPTION: The contractor will provide expert advice, research, assistance, and direction as part of the design team that will develop an ICMS for TSA. The contractor will support the Model Workplace Program and TSA leadership by planning and orchestrating leadership orientation as well as the Design Workshop orientation. The team will design and develop several approaches or options for resolving workplace issues to be tested out at approximately six pilot projects at the airport and at the headquarters level. The contractor will help design a process and criteria for selecting pilot site locations. The contractor will assess current practices at pilot sites and develop a Pilot Workshop orientation based on that assessment and leading Model Workplace practices. The contractor will also support the pilot sites through the planning of ICMS implementation. This work may include the development of mid- to long-term plans for a broad phased implementation of the ICMS program. STATEMENT OF WORK: Overall Planning and Start-Up Activities - The contractor will provide expert direction and planning for the design and development of an integrated conflict management system (ICMS) for TSA. The contractor will plan and lead orientation(s) with TSA leadership of the ICMS design. As part of this task, the contractor will work within the ICMS Design Team made up of external and internal subject matter experts, as well as a cross-functional representation from the TSA community. Throughout all phases of this project, the contractor will cooperate and share all information with the design team members that would be pertinent to the design and implementation planning for the ICMS, and will work collaboratively with other TSA units and supporting contractors/consultants. Outcomes: Development and delivery of ICMS Leadership Orientation to be delivered to TSA Leadership at TSA Headquarters. (Award + 7 days). Pilot Design - The ICMS Design Team will design at least six pilot projects that will test out various options for conflict management at the airport and at the headquarters level. The project will involve identifying pilot site locations and using assessments of the current state of those locations as reference in building the approaches to be used to resolve workplace issues at the pilot sites. Outcomes: Development and delivery of ICMS Design Workshop to ICMS Design Team (approx. 20 members based on leading practices to include agenda, appropriate presentations, and group processes to achieve pilot structure elements. (Award + 30 days). Structure for the pilots of the conflict management system to include: Criteria for selection of pilot sites to cover all variations in TSA locations; Structural elements including membership selection, roles and responsibilities, reporting relationships, and terms of reference; Documentation of models for resolving issues at pilots; Access point role definition and assistance in the development of training to support that role; Documentation of policies necessary to implement pilot approaches. (Award + 60 days). Pilot Orientation and Implementation Design Support - The project will also require support of the six pilot sites, including ICMS orientation for pilot site participants and coordination to assist them in developing their action plans for implementation. Outcomes: Coordination of Pilot Orientation Workshops to include agenda and defined group processes for achieving outcome of an implementation action plan. (Award + 90 days). Facilitation and support for creating Implementation Action Plans for each pilot site. (Award + 120 days). DELIVERABLES: All items listed above with corresponding dates plus: Monthly financial reports to address the management of allocated funds. Final report to include a summary of accomplishments during the term of the contract, details of any necessary transition activities, and follow-up activities recommended for continued advancement of the program. ACCEPTANCE CRITERIA: Report that details the structure of the pilot site approaches to conflict management and the implementation action plans for each pilot location. Reports should be submitted in hard copy with a cover page and also submitted electronically using MS Word or other agreed-upon format. Any formal presentations given should be created in MSPowerpoint. PLACE OF PERFORMANCE: TSA Headquaters, 701 S. 12th Street, Arlington, VA 22022 and select pilot site locations. PERIOD OF PERFORMANCE: Date of contract award to 9/30/03. TRAVEL REQUIREMENTS - As needed to support attendance at meetings, orientations, and training workshops. TRAVEL AND PER DIEM ? All travel shall be pre-approved by the Contracting Officer?s Representative (COR). Travel performed in conjunction with performance of this contract shall be billed at cost in accordance with the GSA Joint Travel Regulations. Contractors are responsible for monitoring all costs and submitting receipts with invoices for reimbursement. SPECIAL CONSIDERATIONS: Successful contractor must meet all of the following mandatory criteria: Members of the firm must have experience in the conflict management field, specifically in designing and implementing integrated conflict management systems in the public or private sector in large, complex organizations. Individuals also must have direct experience in the design, implementation, or as a decision-maker, in a rights-based conflict management system in the workplace. Firm must have previous experience in playing a leadership role in the design and development of a minimum of two integrated conflict management systems from planning through implementation for a geographically dispersed organization of greater than 10,000 employees. Demonstrated results (qualitative and quantitative) in conflict management system design. Successful contractor will meet the following preferred criteria: Experience in agencies or organizations that conduct law enforcement or security functions. Experience in designing comprehensive conflict management systems which include the design of both rights-based and interest-based approaches, which provide interest-based options other than mediation/conciliation, and which are designed to prevent as well as resolve disputes. The provision at 52.212-1, Instructions to Offerors ? Commercial, applies to this solicitation and the specific evaluation criteria included in paragraph (a) of that provision is QUALIFICATIONS OF PROPOSED CONTRACTOR SUPPORT. Offerors are advised to include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications ? Commercial Items, with response to the RFP. The subsequent purchase order for supplies shall include the clause at 52.212-4, Contract Terms and Conditions Required To Implement Statutes Or Executive Orders ? Commercial Items shall also be included in the purchase order. THESE PROVISIONS AND CLAUSES CAN BE VIEWED AT THE FOLLOWING WEBSITE: http://www.arnet.gov/far/. This effort shall result in a Firm-Fixed Price (FFP) purchase order for commercial services. TSA shall award a contract for these services on a best-value basis. The following factors will be used to evaluate proposals: 1.) Technical Approach 2.) Staffing (Resumes for Key Personnel), 3.) Past-Performance and 4.) Price. OFFERS ARE DUE BY NO LATER THAN 1:00 PM ON APRIL 25, 2003. CONTRACTORS SHOULD DELIVER THE QUOTATION, REPRESENTATIONS AND CERTIFICATIONS AS REQUIRED BY FAR 52.212-3 (SEE ABOVE) TO THE FOLLOWING ADDRESS: TRANSPORTATION SECURITY ADMINISTRATION, OFFICE OF ACQUISITIONS WEST TOWER (4TH FLOOR), ATTENTION: MIKE DERRIOS, 701 SOUTH 12TH STREET (WEST TOWER), ARLINGTON, VA 22202 or email responses at MIKE.DERRIOS@TSA.DOT.GOV. Please contact Michael Derrios at 571-227-1573 for any additional information regarding this synopsis/solicitation.
- Place of Performance
- Address: TRANSPORTATION SECURITY ADMINISTRATION, 701 SOUTH 12TH STREET, ARLINGTON, VA 22202
- Zip Code: 22202
- Country: USA
- Zip Code: 22202
- Record
- SN00306773-W 20030420/030418213041 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |