SOLICITATION NOTICE
J -- MAINTENANCE AND OPTIONAL EQUIPMENT FOR A INTECOM E TELEPHONE SYSTEM
- Notice Date
- 6/20/2003
- Notice Type
- Solicitation Notice
- Contracting Office
- Social Security Administration, Deputy Commissioner for Finance, Assessment and Management, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, MD, 21207-5279
- ZIP Code
- 21207-5279
- Solicitation Number
- SSA-RFQ-03-0488
- Response Due
- 7/3/2003
- Archive Date
- 7/18/2003
- Point of Contact
- Jerry Burton, Contract Specialist, Phone 4109659487, Fax 4109659560, - Leslie Hyman, Contract Specialist, Phone 4109659476, Fax 4109659560,
- E-Mail Address
-
jerry.burton@ssa.gov, leslie.hyman@ssa.gov
- Description
- The Social Security Administration (SSA) intends to procure maintenance (including all parts, software, and an experienced manufacturer certified technician on-site 8-5 Monday through Friday, and any other necessary resources) and optional purchase of a voice mail system for a SSA-owned INTECOM E (Version 12) telephone switch. The switch includes ancillary equipment [approximately 1,500 telephones of various types, a LAN based Centergy ACD system, an Integretrak CDR system, a Call Wise voice mail system and a battery back-up (UPS)], which is installed at 1 Jamaica Plaza in Jamaica, NY. The required maintenance and on-site support services will include but not be limited to managing system operations, preventative, remedial and routine maintenance, inspections, on going monitoring, installation services, add, move and change services, system programming, technical design, technical consultative services, and user training services. The contractor shall keep the equipment operating at peak efficiency in accordance with the manufacturer's specifications, practices and benchmarks. System remote monitoring, diagnostics and repair services for assisting the dedicated on-site technician during trouble calls must be provided. FAR Simplified Acquisition Procedures under the Test Program for Certain Commercial Items will be utilized during this acquisition. Written requests for the associated solicitation SSA-RFQ-03-0488 package should be submitted within ten (10) calendar days from this announcement date. The approximate date for RFQ release is July 03, 2003.
- Record
- SN00353589-W 20030622/030620214141 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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