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FBO DAILY ISSUE OF AUGUST 09, 2003 FBO #0618
SOLICITATION NOTICE

U -- Lotus/Domino Training Specialist

Notice Date
8/7/2003
 
Notice Type
Solicitation Notice
 
Contracting Office
General Services Administration, Federal Technology Service (FTS), FTS, 7T-6 Southwest Texas, 727 E. Durango, Rm A105, San Antonio, TX, 78206-1283
 
ZIP Code
78206-1283
 
Solicitation Number
Reference-Number-F8103044T6
 
Response Due
8/28/2003
 
Archive Date
9/12/2003
 
Point of Contact
Clifford Trowbridge, Contracting Officer, Phone 210-341-8376, Fax 210-341-8304, - Clifford Trowbridge, Contracting Officer, Phone 210-341-8376, Fax 210-341-8304,
 
E-Mail Address
clifford.trowbridge@gsa.gov, clifford.trowbridge@gsa.gov
 
Description
1.2 Task Objectives. The objective of this task is to obtain contractor assistance in developing curriculum and delivering instruction for a variety (both users and administrators) of Lotus Notes training classes. The contractor may be asked to develop both instructor led and distance learning curriculum including Satellite, Video conferencing, CBT, Web Based and Video Tapes. To support the delivery of these training products the contractor will also be required to provide training and guidance on IBM's Learning Management System (LMS) and IBM's Sametime product. Experience and demonstrated skill in the following areas may be required: Application of Instructional Technology and Human Factor Principles Lotus Notes/Domino 5.x and 6.x Delivery of curriculum in a distance-learning environment (e-Learning) Synchronous and Asynchronous distance education techniques Excellent written and oral communication skills WordPerfect 8.0 or Microsoft Word proficiency Envision new models of instruction and propose their implementation Write, edit and design lesson plans, manuals, correspondence and templates 1.3 ADP/Telecommunications Environment. 1.3.1 Hardware. IBM or compatible PCs with internet connectivity. Notes/Domino r6 lab available via internet for student exercises. 1.3.2 Software. Microsoft Windows 2000 environment, WordPerfect for Windows or Microsoft Work, Lotus Notes/Domino 5.x and 6.x. 2.0 TECHNICAL SERVICES REQUIRED. 2.1 Task Description. 2.1.1 Scope of Work. Contractor will assist SDSD in developing two separate curriculums one involving end users and the other systems administrators via a distance learning format. The first set of coursework will include information for familiarizing court end users with changes in Notes Release 5 (R5) to Notes/Domino 6 (ND6) including instruction on general “how tos” for using ND6. The second curriculum should include training court systems staff in changes in administration from R5 to ND6 general systems administrator and information for migrating from R5 to ND6. The contractor will be asked to develop both instructor led and distance learning curriculum using a variety of media including Satellite, Videoconferencing, CBT, Intranet, Web Based and Video Tapes. 2.1.2 Requirements. Contractor will be required to develop curriculum as determined by SDSD Training Branch Chief as it relates to the mission of SDSD. Skill, experience and ability to perform the following tasks is required: IBM Business Partner - Advanced Level (or higher) Education Center for IBM Software (ECIS) Application of Instructional Technology and Human Factor Principles Lotus Notes/Domino 5.x, 6.x Delivery of curriculum in a distance-learning environment Synchronous and Asynchronous distance education techniques Excellent written and oral communication skills WordPerfect 8.0 or Microsoft Word proficiency Envision new models of instruction and propose their implementation Write, edit and design lesson plans, manuals correspondence and templates In addition to skills with Lotus Notes ND6 they must also have experience with IBM's Learning Management System (LMS) and Sametime. Proficiency in the following software products is required: WordPerfect versions 8.0 and higher or Microsoft Word 2000 Windows 2000 Lotus Notes Mail/Domino 5.x and higher 2.2 Deliverables. All deliverables must meet requirements set forth in paragraph 2.1.2. of this task order. All material produced by the contractor under this task order shall become the sole property of the OIT-SDSD. 2.2.1 Acceptance of All Deliverables The CR will notify the GSA ITR when all deliverables have been delivered, tested, and deemed to be fully complete and acceptable by the Training Branch Chief, OIT-SDSD. 2.3 Expertise. Contractor personnel shall have expertise areas identified in 2.1.2 and possess the skills and qualities identified in 2.1.2. 2.4 Unique Services. 2.4.1 Travel and Per Diem. Government required travel will be reimbursed at cost plus General and Administrative expenses, IAW the Federal Travel Regulations (FTR). 2.4.2 Contractor Furnished Facilities, Supplies and Services. Contractor will furnish all supplies utilized for task administration purposes. The contractor will supervise all contractor personnel and make work assignments. 3.0 GOVERNMENT FURNISHED RESOURCES. 3.1 Facilities, Supplies and Services. The government will provide the contractor the computer resources necessary to perform these tasks. The government will provide office space, to include necessary desks, chairs, tables, and telephone support consistent with that provided to the government employees. The government will furnish all items identified under 1.3 ADP/Telecommunications Environment. 3.2 Information Sources. Agency personnel will be available for technical exchanges. 3.3 Documentation. All applicable documentation specific to Lotus Notes will be available on-site to the contractor at task start. All materials will remain the property of the Government and will be returned to the Client Representative or designated alternate upon request or at the completion of the task. 4.0 ADMINISTRATIVE CONSIDERATIONS. 4.1 Points of Contact. 4.1.1 GSA Information Technology Representative. Karen A. Beyer 100 N.E. Loop 410, Suite 1400 San Antonio, TX 78216 210-341-8345 Fax: 210-341-8304 Karen.beyer@gsa.gov 4.2 Contract Type. Time and Materials Contract. 4.3 Place of Performance. Work is to be performed on-site at the Administrative Office of the U.S. Courts in San Antonio, TX. Administrative Office of the U.S. Courts Office of Information Technology Systems Deployment and Support Division 7550 IH-10 West Suite 1100 San Antonio, Texas 78229 4.4 Duty Hours. Normal duty hours are Monday through Friday, 8:00 a.m. through 5:00 p.m. as requested. 4.4.1 Government furnished resources, identified in 3.0 above, may be obtained during the following hours: Monday through Friday, 7:00 a.m. through 6:00 p.m. 4.5 Period of Performance. The desired start date is October 01, 2003 with an end date of September 30, 2004. 4.6 Section 508 Compliance. All electronic and information technology (EIT) procured through this Statement of Work/Bill of Materials and any resulting contract, task order, delivery order, or purchase order must meet the applicable accessibility standards at 36CFR 1194, unless an agency exception to this requirement exists. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at http://www.access-board.gov/508.htm. The contractor shall indicate for each line item in the schedule whether each product or service is compliant or noncompliant with the accessibility standards at 36 CFR 1194. Further, the proposal must indicate where full details or compliance can be found (e.g., vendor’s website or other exact location). 5.0 METHOD OF AWARD. The government will make award to the responsible offeror whose offer conforms to the SOW and is most advantageous to the government, total cost, and technical factors listed below considered. For this SOW all evaluation factors other than cost or price, when combined, are significantly more important than price. 5.1 Price Proposal Evaluation Offeror’s price proposals will be evaluated to determine price realism and reasonableness. Prices that are excessively high or low may be considered unrealistic and unreasonable, and may receive no further consideration. Provide a spreadsheet listing the labor category, hourly rates, and extended labor costs. 5.2 Evaluation Criteria The technical evaluation factors are listed in descending order of importance, and any sub factors associated with a technical evaluation factor are essentially equal. 5.2.1 Past Experience Describe a minimum of 2 projects your firm has completed which are similar in scope to the SOW. Direct experience with the specific training needs and medium as identified in the SOW should be called out. 5.2.2 Staffing Plan 5.2.2.1 List personnel qualifications and skill level categories available to work on start-up date (include special qualifications of key personnel). 5.2.2.2 Identify key personnel assigned to the project, certify that the information on each key personnel submitted is true and complete and that the individuals named are available for assignment the date the task order is effective. Individuals designated, as key personnel, will be committed to the project for its duration and cannot be substituted or replaced without the written agreement of the CO. 5.2.2.3 The plan must include names of personnel proposed, their skill category, and an estimated number of hours by labor categories. The plan must be definitive enough to provide the government a clear understanding of how the offeror intends to staff this task order to meet all requirements. 5.2.3 Management Approach Describe the steps and controls your firm will use to assure the tasks assigned to you are completed on schedule. What quality control procedures will you utilize to monitor the work performed by your firm? Describe the reporting structure within your firm as it relates to this project, for example, who does the project manager assigned to this project report to, etc. 5.0 PROCEDURES FOR PAYMENT. Billing and payment shall be accomplished in accordance with the contract. The contractor shall have to invoice certified by the COR. The contractor’s invoice will be for one month for services performed in the previous month. The contractor may invoice only for the hours, travel and unique services ordered by GSA and actually used in direct support of the client representative’s project. A copy of the invoice will be attached to the task in ITSS along with a spreadsheet indicating the hours worked and the total cost for the month. Acceptance of the invoice will be generated online via ITSS by the COR. Failure to comply with the procedures outlined above may result in your payment being delayed. 6.0 STANDARDS AND REFERENCES. All applicable standards and references will be provided at the client activity site. Proposals will be submitted to karen.beyer@gsa.gov NO LATER THAN the due date shown. Award will be made through the GSA Information Technology Solutions Shop (ITSS). All proposing vendors must be registered in ITSS. Information on registering in ITSS can be found at http://it-solutions.gsa.gov. POC for this task is Karen Beyer at 210-341-8345 or karen.beyer@gsa.gov.
 
Web Link
Link to FedBizOpps document.
(http://www.eps.gov/spg/GSA/FTS/7T-6/Reference-Number-F8103044T6 /listing.html)
 
Place of Performance
Address: San Antonio, Tx
Zip Code: 78229
 
Record
SN00395735-F 20030809/030807223650 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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