SOLICITATION NOTICE
R -- Ophthalmology/PRK Scheduler
- Notice Date
- 8/18/2003
- Notice Type
- Solicitation Notice
- Contracting Office
- Department of the Navy, Bureau of Medicine and Surgery, NMC San Diego, Bldg 1 38400 Bob Wilson Drive, San Diego, CA, 92134-5000
- ZIP Code
- 92134-5000
- Solicitation Number
- N00259-03-T-0086
- Response Due
- 9/2/2003
- Archive Date
- 9/17/2003
- Point of Contact
- Domingo Custodio, Contract Specialist, Phone 619-532-8106, Fax 619-532-5596, - Frank Aspuria, Supervisory Contract Specialist, Phone 619-532-8093, Fax 619-532-5596,
- E-Mail Address
-
dbcustodio@nmcsd.med.navy.mil, fcaspuria@nmcsd.med.navy.mil
- Small Business Set-Aside
- Total Small Business
- Description
- This is a combined synopsis/solicitation for commercial items, prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation, quotations are being requested and a written solicitation will not be issued. The solicitation number, N00259-03-T-0086 is issued as a request for quotation (RFQ). This is a small purchase, small business set-aside. CLIN 0001: Non-personal services contract for an Ophthalmology/PRK Surgery Coordinator for the period of 24 September 2003 through 23 September 2004. QTY: 1920, Unit of Issue: Hours. The duties to be performed shall be in accordance with the Statement of Work that reads: INTRODUCTION: The employee is a scheduler to the department Chairman/Head in Ophthalmology. The employee performs a variety of clerical and administrative duties, which are auxiliary to the work of the organization. The work unit is small to medium sized. The scheduler has extensive responsibility for coordinating work outside the organization, where procedures and administrative controls are equivalent to those typical of a larger, more complicated office. MAJOR DUTIES AND RESPONSIBILITIES: A) Performs the full range of procedural work of the office. Typical are the following, of other similar duties: Coordinates the surgical schedule for the ophthalmology department for all surgery patients and submits schedules in a timely manner to the operating rooms for sequencing of patients. Must also schedule the preoperative appointment(s), surgery date, and postoperative appointments as well as ensuring patient has completed all required paperwork. Notifies patients of appointment date, time, location, and any other pertinent pre-appointment/surgery instructions. Assists patients with completing required forms, also providing all necessary information. Tracks staff TAD and Leave requests, and coordinates surgery/clinic schedules accordingly. Uses either a word processor or a typewriter, types narrative and tabular material, establishes and maintains computerized surgery databases. Maintains subject matter files and records that relate to the work of the unit. Sets up and maintains logs showing the status of actions and correspondence. Ensures files include all required documents and that all documents are properly signed. Locates and pulls records for providers upon request. Files IOL folders and shadow folders. Receives visitors and telephone calls to the office, determines the nature of the requests and directs callers to appropriate staff, or personally providing the information desired when routine or procedural matters of the office are involved. Takes requests for appointments with supervisor and staff. Checks on their availability and confirms appointment. Re-schedules appointments upon request of supervisor or staff member. Responds to routine and non-technical requests for information such as status of reports, suspense dates for matters requiring compliance, and similar information readily available from files. This may involve determining whether or not to release the information based upon the nature or degree of sensitivity of information and the requesters authority to receive the information. Requisitions office supplies, forms and equipment. Prepares Same Day Surgery packets. Distributes and collects department mail. Attends all mandatory command and departmental meetings. B) Performs a variety of administrative support duties to the Refractive Surgery Clinic (PRK clinic). Typical are the following: Communicates regularly with the PRK clinic schedulers/Division Officer. Acts as liaison for Refractive Surgery Center and Ophthalmology surgery schedules. Maintains surgical calendar of Ophthalmology surgeries and Refractive surgeries/consent/PRK clinic days and provides weekly and also monthly schedule to surgeons/PRK clinic schedulers, as well as notify immediately if any changes. Prepares Refractive Surgery consent areas at Ophthalmology Department and ensures that paperwork is completed by patient and signed by surgeon and copies are made. Contacts Refractive Surgery patients one day prior to their surgery to confirm surgery arrival times/location. KNOWLEDGE REQUIRED: Knowledge of the organizational functions and procedures for the work unit to perform such duties as distributes and control mail, refer phone calls and visitors, and provide general, non-technical information. Knowledge of patient contact principles/techniques, patient record organization common courtesy, telephone etiquette, military protocol, and working cooperatively. Knowledge of appropriate medical technology and various ophthalmic procedures. Customer oriented. Must have good verbal/written communication skills of the English language. Must be able to communicate effectively also with patients hard of hearing. Knowledge of the appointment and log system in the department and knowledge of the CHCS computer operation. Knowledge of the Excel, Access, Word and Outlook computer programs. Knowledge of the various office equipment: Fax machines, photocopier, shredder, and phone systems. Knowledge of correspondence requirements to check for proper grammar, spelling and punctuation, and to review documents for conformance with formats and procedural requirements. Knowledge of the office procedures, filing system and various references and handbooks commonly used by the staff in order to classify, search for, and dispose of materials. Knowledge of the duties, policies, commitments and goals of the supervisor to review mail and determine which items should be brought to the attention of the supervisor and which should be sent directly to other appropriate personnel for action. SUPERVISORY CONTROLS: The incumbent is under the direct supervision of the department chairman with some administrative supervision and assistance by the department secretary. The supervisor makes assignments by defining objectives, priorities, and deadlines, and assists employee with unusual situations, which do not have clear precedents. Routine work is performed independently following set procedure: the employee plans and carries out the successive steps and handles problems and deviations in the work assignments in accordance with instructions, policies, previous training, or accepted practices in the occupation. Completed work is relied upon for accuracy with spot checks and monitoring if patient/staff complaints. GUIDELINES: Guidelines applicable to secretarial/scheduler work include dictionaries, style manuals, the Navy correspondence manual, instructions governing time and leave, correspondence and handling of classified information, outpatient and department policies and procedures manuals, operating procedures of the activity and operating policies of the supervisor and the immediate work unit. The scheduler locates and selects the appropriate guidelines, references, and procedures for applications to specific cases, referring situations to which the existing guidelines cannot be applied or significant proposed deviations to the supervisor. The employee may also determine which of the established alternative to use. COMPLEXITY: The work involves different and unrelated processes and methods. Decisions regarding what needs to be done and how it is best accomplished are based on the scheduler?s knowledge of the duties, priorities, commitments, policies and Program goals of the supervisor and staff, and involve analysis of the subject, phase, issues involved in each assignment. The chosen courses of action are selected from any alternatives. SCOPE AND EFFECT: The purpose of the work is to perform clerical support work unit or an individual supervisor in the Ophthalmology Department. The work affects the accuracy, reliability, or acceptability of further processes or services. This work is a critical part of the daily operation of the department. PERSONAL CONTACT: Contacts are often not established on a routine basis, requiring the scheduler to identify and locate the appropriate person to contact or to apply significant skill and knowledge in determining to whom a telephone call or visitor should be directed. The purpose and extent of each contact is different, and the role and authority of each party is developed during the course of the contact. PURPOSE OF CONTACTS: The purpose of the contacts is to plan, coordinate, or advise on work efforts or to resolve operating problems by influencing or motivating individuals or groups who are working toward mutual goals and who have basically cooperative attitudes. PHYSICAL DEMANDS: The work is normally sedentary, but includes some walking, standing, bending, and carrying of light items such as papers and books. No special physical demands are required to perform the work. WORK ENVIRONMENT: The work is performed in an office setting. The work area is adequately lighted, heated, and ventilated. The following clauses and provisions are applicable and will be incorporated into the solicitation by reference, and will be available in full text upon request. The solicitation document and incorporated provisions and clauses are those in effect through FAC 2001-15. FAR 52.212-1. INSTRUCTIONS TO OFFERORS-COMMERCIAL ITEMS (OCT 95). 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS (OCT 95) must be completed and submitted along with the proposal, a copy can be obtained by contacting the Contract Specialist, Domingo B. Custodio, Jr. at (619) 532-8106, email dbcustodio@nmcsd.med.navy.mil. In accordance with FAR 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS-COMMERCIAL ITEMS (Aug 96), the following clauses are incorporated by reference in paragraph (b); 52.222-26 EQUAL OPPORTUNITY (E.O. 11246); 52.222-35 AFFIRMATIVE ACTION FOR SPECIAL DISABLED AND VIETNAM ERA VETERAN (38 U.S.C. 4212); 52.222-37 EMPLOYMENT REPORTS ON SPECIAL DISABLED VETERANS AND VETERANS OF THE VIETNAM ERA (38 U.S.C. 4212); 52.222-36 AFFIRMATIVE ACTION FOR HANDICAPPED WORKERS (29 U.S.C.793); 52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (Oct 95); 52.232-36 PAYMENT BY THIRD PARTY (May 1999); 52.232-33 MANDATORY INFORMATION FOR ELECTRONIC TRANSFER (Aug 1996); 52.212-2 EVALAUTION-COMCERCIAL ITEMS JAN 1999. The following factors shall be used to evaluate offers: Ref FAR 15 (1) Past performance, (2) Personnel qualifications based on SOW, (3) Price. Past performance and personnel qualifications based on the SOW when combined are significantly more important than cost or price. Prior to award, the government will review the resumes which includes references for the purpose of ascertaining their qualifications relative to the SOW. Accordingly, the contractor shall furnish such resumes and all professional requirements as stated in the Statement of Work (SOW) to the Contract Specialist along with the quote. DFARS 252.204-7004 REQUIRED CENTRAL CONTRACTOR REGISTRATION (Mar 98); 252.232-7003 ELECTRONIC SUBMISSION OF PAYMENT REQUEST (MAR 2003). This order will be firm fixed price. Quotes from all responsible sources will be considered. Quotation must be received by September 2, 2003, @ 3:00 PM Pacific Standard Time to be considered responsive.
- Place of Performance
- Address: Naval Medical Center, Refractive Surgery Branch Medical Clinic, BLDG 624-2, 2650 Stockton RD, San Diego, CA
- Zip Code: 92106
- Country: USA
- Zip Code: 92106
- Record
- SN00405193-W 20030820/030818213943 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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