SOLICITATION NOTICE
D -- Maintenance of government''s multimedia call center
- Notice Date
- 8/27/2003
- Notice Type
- Solicitation Notice
- Contracting Office
- Department of the Navy, Commander, Naval Reserve Force, NAS JRB New Orleans, Contracting Officer, Bldg 11 2300 General Meyer Ave., New Orleans, LA, 70142
- ZIP Code
- 70142
- Solicitation Number
- N00206-03-Q-E055
- Response Due
- 9/12/2003
- Archive Date
- 9/27/2003
- Point of Contact
- Tammy Demille, Contract Specialist, Phone 504-678-2359, Fax 504-678-2430,
- E-Mail Address
-
demillet@jrb.nola.navy.mil
- Small Business Set-Aside
- Total Small Business
- Description
- The proposed contract action is for supplies or services for which the government intends to solicit and negotiate with only one source under authority of FAR 6.302. Interested parties may identify their interest and capability to respond to the requirement or submit proposals. This notice of intent is not a request for competitive proposals. A determination by the government not to compete this proposed contract based upon responses to this notice is solely considered within the discretion of the government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. The government intends to make award to Echopass, (801)258-7459. This procurement is set aside for small business; only small businesses will be considered for award. All responsible sources may submit a quotation. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a separate written solicitation will not be issued. The solicitation number N00206-03-Q-E055 applies and is issued as a request for quotation. This solicitation document and incorporated provisions and clauses are those in effect through FAC 2001-15 and DFARS 1998 edition. The North American Industry Classification code is 541519 and the business size is $21.0 million. This requirement is for a fixed price contract to maintain the Naval Reserve Personnel Center?s multimedia contact center for the period of 03OCT01 through 04SEP30. Center includes a call center, customer management solution and a customer self-service web site. Contractor to provide seven agent seats and thirty-nine administrative seats as specified in statement of work. Any interested contractors should contact Tammy M. DeMille at (504)678-2359, to request statement of work. All questions regarding technical aspect of statement of work should be directed to LCDR Peden (504)678-1422. (All requests for copies of statement of work must go through Tammy M. DeMille). The provisions at FAR 52.212-1, Instructions to Offerrors - Commercial Items, applies. Addendum to FAR 52.214-4: paragraph (o) Warranty -- add: "Additionally, the government will accept the contractor's commercial warranty." Add the following addendum clause: FAR 52.211-5, New Material. The clause 52.212-5, Contract Terms and Conditions required to Implement Statutes or Executive Orders - Commercial items applies with the following applicable clauses for paragraph (b): FAR 52.203-6, Restrictions on Subcontractor Sales to the Government--Alternate I; FAR 52.222-26, Equal Opportunity, FAR 52.222-35, Affirmative Action for Special Disabled and Vietnam Veterans; FAR 52.222-36, Affirmative Action for Handicapped Workers; FAR 52.222-37, Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era. DFARS 252.212-7001, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisitions of Commercial Items, applies with the following clauses applicable for paragraph (b): DFARS 252.225-7012, Preference for certain domestic commodities, and DFARS 525.225-7001, Buy American Act and Balance of Payments Program. The government intends to award to the responsible contractor whose quotation is the most advantageous to the government considering price and price-related factors. This solicitation will be evaluated on the following factors: price related, technical and past performance are equal in importance. Quotations must be received no later than 3:00p.m., local time, 12SEP2003. Quotations sent via U.S. Postal Service should be mailed to Purchasing Department, Bldg 11, Naval Support Activity, 2300 General Meyer Avenue, New Orleans LA 70142-5007. All quotations not sent through the U.S. mail will be considered to be hand carried and direct delivered. Hand carried quotations must be delivered directly to the Purchasing Department, Bldg 11, Naval Support Activity, 2300 General Meyer Ave, New Orleans LA 70142-5007. Direct delivery of offers is only possible during weekdays, excluding federal holidays, between the hours of 8:00a.m. and 3:00p.m., or via fax number (504)678-2430.
- Place of Performance
- Address: Contractor to maintain call center from contractor's facility
- Record
- SN00414083-W 20030829/030827214203 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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