SOLICITATION NOTICE
R -- Call Center and Appointing Services
- Notice Date
- 2/12/2004
- Notice Type
- Solicitation Notice
- Contracting Office
- Department of the Navy, Naval Supply Systems Command, FISC NORFOLK DETACHMENT PHILADELPHIA, 700 Robbins Avenue, Building 2B, Philadelphia, PA, 19111-5083
- ZIP Code
- 19111-5083
- Solicitation Number
- N00140-04-Q-0752
- Response Due
- 3/10/2004
- Archive Date
- 3/25/2004
- Point of Contact
- Kathleen Slegel, Contract Specialist, Phone 215-697-9694, Fax 215-697-9742, - Kevin Sweetra, Contracting Officer, Phone 215-697-9690, Fax 215-697-9579,
- E-Mail Address
-
kathleen.slegel@navy.mil, kevin.sweetra@navy.mil
- Small Business Set-Aside
- Total Small Business
- Description
- FISC Norfolk Detachment Philadelphia intends to acquire as a 100% Small Business Set-Aside services in which a contractor shall staff, operate and manage a centralized call center and appointing services for the Family Health Center and Naval Hospital Camp Lejeune, North Carolina. Services will be performed onsite at Naval Hospital Camp LeJeune utilizing Government Furnished facilities, equipment, supplies, and software/programs required for service. The contractor shall provide appointing services that provide each patient with prompt, courteous service, which matches the patient?s need to the solution most appropriate and acceptable to the patient. Appointments offered shall meet the guidelines for TRICARE/DoD access standards. The volume of appointment transactions is estimated to be approximately 15,170 per month. Services shall be offered 7 days per week, including Federal holidays and weekends. North American Industry Classification Systems (NAICS) Code is 561422. Size standard $6.0 Million. This procurement is being conducted as a Commercial Items acquisition in accordance with FAR Part 12, using Subpart 13.5 test program procedures. A Firm Fixed Price contract is anticipated with a base period performance of four and a half (4.5) months commencing 17 May 2004 with four (4) one-year option provisions. The Request for Quotation (RFQ) will require the submission of price and past performance information. Release of the RFQ will be via the Internet. Interested parties may download the RFQ upon its issuance from the following website: http://www.neco.navy.mil, which is anticipated on or about 18 February 2004. It is imperative that interested parties review the NECO website frequently for any updates and/or amendments. Numbered note 1 applies.
- Place of Performance
- Address: Camp LeJeune, NC
- Country: USA
- Country: USA
- Record
- SN00521740-W 20040214/040212213015 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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