SOLICITATION NOTICE
D -- UPDATE AND MAINTENANCE OF RIGH NOW WEB
- Notice Date
- 3/24/2004
- Notice Type
- Solicitation Notice
- NAICS
- 518210
— Data Processing, Hosting, and Related Services
- Contracting Office
- Department of Health and Human Services, Program Support Center, Division of Acquisition Management, Parklawn Building Room 5-101 5600 Fishers Lane, Rockville, MD, 20857
- ZIP Code
- 20857
- Solicitation Number
- 04Y004473
- Response Due
- 3/29/2004
- Archive Date
- 4/13/2004
- Point of Contact
- Janet Glasz, Contract Specialist, Phone 301-443-2329, Fax 301-443-8488,
- E-Mail Address
-
jglasz@psc.gov
- Description
- The Administration for Children and Families (ACF), Office of Information Services (OIS) through the Department of Acquisition Management (DAM), Program Support Center (PSC), intends to award a sole source Simplified Acquisition for commercial software to Right Now Technologies in Bozeman, MT, 59718. The purpose of this simplified acquisition is to provide renewal of Perpetual annual software updates and maintenance for Right Now Web software, Right Now eService and provide application hosting. Maintenance includes Preferred Support, software updates and enhancements to the main modules of Right Now Web: Incident Management, Web Self-Service, Reporting and Customer Analytics, System Administration and web hosting. This proposed requirement for which the Government intends to solicit only one source is under the authority of FAR 13.106-1(b). Interested concerns having the capabilities necessary to perform the stated requirement may submit a capability statement in a written narrative format detailing the concern?s ability to meet the objectives of this requirement. Capability statement may be sent via fax to (301)443-8488. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. This notice is not a request for competitive proposals. No solicitation is available; therefore, requests for such document will be considered invalid responses. A determination by the Government not to compete this proposed requirement is solely within the discretion of the Government. If no affirmative responses are received by 03/29/2004, the Contracting Officer will proceed with the award to Right Now Technologies.
- Place of Performance
- Address: WASHINGTON, DC
- Zip Code: 20447
- Zip Code: 20447
- Record
- SN00553071-W 20040326/040324224035 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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