Loren Data's SAM Daily™

FBO DAILY ISSUE OF OCTOBER 24, 2004 FBO #1063
SOLICITATION NOTICE

70 -- Replacement Telephone System VA Health Revenue Center, Topeka, KS

Notice Date

10/22/2004
 

Notice Type

Solicitation Notice
 

Contracting Office

Attn: Department of Veterans Affairs, Acquisition Operations Service, (049A3), 810 Vermont Avenue, N.W., Washington, District Of Columbia 20420
 

ZIP Code

20420
 

Solicitation Number

VHA-071
 

Response Due

12/2/2004
 

Archive Date

1/1/2005
 

Small Business Set-Aside

N/A
 

Description

Replacement to a complete digital/analog voice telephone system as a Private Branch Exchange with Voice over Internet Protocol (VoIP), in addition to an integrated web enabled or web-architected call center system and will be referred to as "Telephony Solution". The existing system at the Health Resource Center (HRC) shall be replaced. The work includes a Voice Mail/Automated Attendant system, Automatic Call Distribution (ACD), Interactive Voice Response (IVR) and Call Recording and call detail reporting shall also be provided. Voice over Internet Protocol (VoIP) functions must be supported for both trunks and end user devices. The government will only accept any telecommunication platform that meets the requirements in the statement of work. The Telephony Solution under consideration shall be contracted on the basis of one supplier providing all items in the statement of work as a total system including warranty services and any follow-on services. Offerors must be small disadvantaged business firms, veteran-owned small business firms, or service-disabled veteran-owned small business firms that possess a General Services Administration (GSA) Contract, Government Wide Area Contract (GWAC), Blanket Purchase Agreement (BPA), or are an authorized/recognized agent on a GSA schedule holder?s contract. GWAC and BPA contracts must be worded that the Department of Veterans Affairs is authorized to order off those schedules. Teaming arrangements among two or more schedule holders for a total solution is also authorized. The proposal request package will only be available on the Web under the solicitation number VHA-071. The solicitation package will be available for download on or about August 30, 2004. Written correspondence concerning this procurement must be sent to the Contracting Officer at the Department of Veterans Affairs, 1335 East-West Highway, 3rd Floor, Silver Spring, MD 20910. The date for receipt of initial proposals is 2:00 PM EDST, December 2, 2004. All questions concerning this procurement must be directed to the Contracting Officer via e-mail at Deborah.Martinez@med.va.gov or by facsimile at 301-734-0360.
 

Web Link

RFP VHA-071
(http://www.bos.oamm.va.gov/solicitation?number=VHA-071)
 

Place of Performance

Address: Topeka, KS

Zip Code: 66604

Country: United States
 

Record

SN00697937-W 20041024/041022211842 (fbodaily.com)
 

Source

FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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