SOLICITATION NOTICE
D -- KANA Software Maint Renewal
- Notice Date
- 12/16/2004
- Notice Type
- Solicitation Notice
- NAICS
- 519190
— All Other Information Services
- Contracting Office
- General Services Administration, Federal Technology Service (FTS), Acquisition Support Division (9TFR), 450 Golden Gate Avenue, 5th Floor East, San Francisco, CA, 94102
- ZIP Code
- 94102
- Solicitation Number
- 9T5TJJIC618
- Response Due
- 12/30/2004
- Point of Contact
- Sharon Hunter, Contracting Officer, Phone 415-522-4559, Fax 415-522-4725, - Sharon Hunter, Contracting Officer, Phone 415-522-4559, Fax 415-522-4725,
- E-Mail Address
-
sharon.hunter@gsa.gov, sharon.hunter@gsa.gov
- Small Business Set-Aside
- Total Small Business
- Description
- General Services Administration (GSA) intends to award a sole source, Open Market contract to KANA Software, Inc. (KANA.) The description of the requirement includes the following: Standard Maintenance Renewal – KANA Contact Center EJB v7.0x for 100 agents. The part number for the software maintenance is 106-SMR-700-EN-A. The maintenance coverage period is from 01/01/05 to 12/31/05. Interested offerors may identify their interest and capability to respond to this requirement. In order to be considered for this award, offerors shall provide proof that they are authorized by the manufacturer to provide maintenance on the KANA software. All interested parties must submit a capability statement that describes their capability in fulfilling the above requirement. Please provide the statement via email only to James Julian at james.julian@gsa.gov by 30 December 2004; 4:30 pm Pacific Standard Time. This notice is not a solicitation, nor is it a formal Request For Quotes. Information received will be considered solely for the purpose of determining whether or not to conduct a competitive procurement. In the absence of responses from firms that believe they have the capability to provide pricing for the requirement above, GSA intends to award the contract to KANA Software, Inc., located at 181 Constitution Drive, Menlo Park, CA 94025. NOTE: THIS NOTICE MAY HAVE POSTED ON WWW.FEDBIZOPPS.GOV ON THE DATE INDICATED IN THE NOTICE ITSELF (16-DEC-2004). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 19-JAN-2005, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link to FedBizOpps document.
(http://www.eps.gov/spg/GSA/FTS/9TEF/9T5TJJIC618/listing.html)
- Place of Performance
- Address: DMDC, 400 Gigling Road, SeaSide, CA
- Country: US
- Country: US
- Record
- SN00737229-F 20050121/050119212928 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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