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FBO DAILY ISSUE OF MARCH 31, 2005 FBO #1221
SOLICITATION NOTICE

D -- Automated Helpdesk Software

Notice Date
3/29/2005
 
Notice Type
Solicitation Notice
 
Contracting Office
55 Broadway; Cambridge, MA 02142
 
ZIP Code
02142
 
Solicitation Number
DTRT57-05-R-20107
 
Response Due
4/13/2005
 
Archive Date
7/13/2005
 
Description
This is a combined synopsis/solicitation for Name Brand commercial items and implementation support prepared in accordance with the format in Federal Acquisition Regulation (FAR) Part 12, Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The Contracting Officer is utilizing policies and procedures prescribed in Part 12, Acquisition of Commercial Items, and Part 13.5 Test Program for Certain Commercial Items. The solicitation number is DTRT57-05-R-20107 and is issued as Request for Proposal (RFP). The incorporated document and provisions and clauses are those in effect through Amendments from Federal Acquisition Circular 2005-01 e ffective March 9, 2005. The North American Industry Classification Systems Code is 541519. The U.S. Department of Transportation, John A. Volpe National Transportation Systems Center (Volpe Center), Cambridge, MA has a requirement for the installation, implementation and provision of training for a modern, fully automated Helpdesk software solution. This software application will be used by the Volpe Center for the Federal Motor Carrier Safety Administration (FMCSA) technical support project. The proposal package shall include the following line items in a written quotation: Line Item 0001: HEAT? Service & Support-(43) User License (including Crystal Reports Professional Edition) -Unit Price $________, Total for Line Item 0001 $______; Line Item 0002: HEAT? Annual Maintenance & Support-(4 3) User License-Unit Price $________, Total for Line Item 0002 $______; Line Item 0003: iHEAT? -Quantity- (18), -Unit Price $________, Total for Line Item 0003 $______; Line Item 0004: iHEAT? Maintenance & Support ?Quantity- (18), -Unit Price $________, Total for Line Item 0004 $______; Line Item 0005: HEAT? Self Service-Unlimited License- Quantity- (1), -Unit Price $________, Total for Line Item 0005 $______; Line Item 0006: HEAT? Self Service- Maintenance & Support - Quantity- (1), -Unit Price $________, Total for Line Item 0006 $______; Line Item 0007: HEAT? Plus Knowledge (HPK) Quantity- (28), -Unit Price $________, Total for Line Item 0007 $______; Line Item 0008: HEAT? Plus Knowledge Maintenance & Support - Quantity- (28), -Unit Price $________, Total for Line Item 0008 $______; Line Item 0009: HEAT? Plus Remote Support (HPRSS)-Pro Edition- Quantity- (7), -Unit Price $________, Total for Line Item 0009 $______; Line Item 0010: HEAT? Plus Remote Support (HPRSS)-Annual Maintenance & Support- Quantity- (7), -Unit Price $________, Total for Line Item 0010 $______; Line Item 0011: HEAT? (1 day) end user training?On-Site-(Cambridge, MA)(including Travel & Expenses) Quantity-(1), -Unit Price $________, Total for Line Item 0011 $______; Line Item 0012: HEAT? (1 day) End user training?On-Site-(Washington, DC)(including Travel & Expenses) Quantity- (1), -Unit Price $________, Total for Line Item 0012 $______; Line Item 0013: HEAT? System Administrator Training(Cambridge, MA) (including Travel & Expenses) Quantity- (Estimated 3 days), -Unit Price $________, Total for Line Item 0013 $______; Line Item 0014: HEAT? Plus Knowledge System Administrator Training(Cambridge, MA) (including Travel & Expenses) ?On-Site ? Quantity- (Est. 1 day), -Unit Price $________, Total for Line Item 0014 $______; Line Item 0015: HEAT? Plus Remote Support Administrator Training ? (Cambridge, MA) (including Travel & Expenses) Quantity- (Est.1 day), -Unit Price $________, Total for Line Item 0015 $______; Line Item 0016: HEAT? Pre-Optimization Audit (Cambridge, MA)(including Travel & Expenses)(Est.3 days) Quantity- (1), -Unit Price $________, Total for Line Item 0016 $______; Line Item 0017: HEAT? Implementation & Installation Services (Cambridge, MA)(including Travel & Expenses)(Est.10 days) Quantity 1 -Unit Price $________, Total for Line Item 0017 $______; Grand Total Items 1-17: $ ;The provision at 52.212-1, Instructions to Offerors ? Commercial Items, is hereby incorporated by reference. Under FAR 52.212-2, Evaluation - Commercial Items, the evaluation factors are price and certification in Heat? implementation by FrontRange Solutions, Inc. All Vendors must include a completed copy of FAR 52.212-3, Offeror Representations and Certifications ? Commercial Items with their proposal. The clauses at FAR 52-219-3 - Notice to Total HubZone Set-Aside and FAR 52-212-4 - Contract Terms and Conditions?Commercial Items are incorporated by reference. FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders ? Commercial Items, applies to this acquisition; additional clauses cited in FAR 52.212-5 that apply to this acquisition are: 52.203-6; 52.219-3; 52.219-8; 52.219-14; 52.222-21, 52.222-26; 52.222-35; 52.222-36; 52-222-37 and 52.223-9, 52.232-34. This RFP also incorporates by reference FAR 52.215-5 Facsimile Proposals. The Government requires each Vendor to submit and deliver one original and one copy of its proposal package to the U.S. Department of Transportation, Volpe National Transportation Systems Center 55 Broadway, Cambridge MA 02142 ATTN: Donald MacGee, DTS-853 Building 4, Room 2102 no later than 2:00 p.m. Eastern Time April 13, 2005. The proposal package must be marked RFP: DTRT57-05-R-20107. As stated in FAR 52.215-5 proposal packages may be submitted via facsimile. If you choose to submit your proposal package via facsimile, fax one copy to (617) 494-3024. Also Vendors who faxed their proposal are required to provide one original and one copy of its proposal package to the address listed within 4 calendar days of the due date. The Vendors failure to include in their proposal package any of the following required items will render their proposal package to be non-responsive: (1) an original signed proposal, (2) completed copy of Terms and Conditions. The Contracting Officer for this procurement is Donald MacGee. Any document(s) related to this procurement will be available on the Internet; these documents will be available on a WWW server, which may be accessed using Web browsers. The WWW address, or URL, of the Volpe Center Acquisition Management Division home page is: http://www.volpe.dot.gov/procure/index.html. Telephone request will not be honored.
 
Web Link
Volpe Center Acquisition Division home page
(http://www.volpe.dot.gov/procure/index.html)
 
Record
SN00777691-W 20050331/050329211913 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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