SOURCES SOUGHT
D -- The Ministry of Defense and Iraqi Armed Forces (IAF) require a personnel database management system to properly manage military, police, and civilian personnel resources throughout the personnel life
- Notice Date
- 8/13/2005
- Notice Type
- Sources Sought
- NAICS
- 517910
— Other Telecommunications
- Contracting Office
- Department of the Army, Project and Contracting Office, Joint Contracting Command-Iraq, PARC Reconstruction, US Embassy Palace APO, Baghdad, Iraq, AE, 09316
- ZIP Code
- 09316
- Solicitation Number
- W914NS-05-R-9068
- Response Due
- 8/23/2005
- Archive Date
- 9/7/2005
- Description
- STATEMENT OF WORK FOR MOD/JHQ/IAF PERSONNEL DATABSE MANAGEMENT SYSTEM 1. BACKGROUND: The Ministry of Defense and Iraqi Armed Forces (IAF) require a personnel database management system to properly manage military, police, and civilian personnel resources throughout the personnel life cycle of accession, training, distribution/assignment, sustainment separation/retirement and accommodate organizational structure changes and development. 2. GENERAL SCOPE. Web based access to an open architecture centrally managed personnel database system for the Ministry of Defense Headquarters (DG Personnel and DG Budget); 10 geographically separated Base Support Units; the Joint Headquarters M1/M8 staff; The Iraqi Army Headquarters M1 staff; 10 Army Division HQ G-1 staffs;, 35 Army Brigade HQ S-1 staffs;, HQ Iraqi Air Force M1 staff;, Iraqi Navy Headquarters and HQ Iraq Special Ops forces. The system should emulate Army Knowledge on-line, Marine Corps Total Force System, or IBM 3270. The infrastructure is supported by Iraq Support network (IDN). This IDN network deployment is phased and the database implementation plan needs to take these phases into account. The system must be 95% operable based on a 30-day period. Operability is defined as application level connections. 3. PHASES AND REQUIREMENTS: This is a two phased project. a. PHASE 1: The anticipated Phase 1 duration is no longer than 90-days. This time frame does not include required in-processing and transportation to and from Iraq. In phase one the contractor will conduct a requirements analysis which will include consultation with members of the Iraqi Joint Headquarters M1/M8 and MOD DG Personnel and DG Budget Staffs, and MNSTC-I J6/J1/J8. The contractor will submit a written proposal to MNSTC-I J1 that details all equipment, software licenses for 3 years, and service fees associated with this project. The written proposal must also include the following requirements. i. Design an open architecture personnel management database solution system capable of servicing 175,000 employees (soldiers, sailors, airmen, policemen and civilians) of the Iraqi Ministry of Defense. It must have the capability to expand in increments of 5,000 or 10,000 to a maximum of 300,000 personnel. It should be centrally managed with web based data input capability at lower levels. The database must be able to track current recruits, retirees, and recently separated personnel. ii. The database management interface must be in the Arabic language and include: 1. Position Control ? A position control module will be the foundation of the personnel database management system. Positions will be budgeted for, approved and assigned to specific organizational units. Vacant positions will be identified for recruitment. Filled positions will be reported against and compared to budget. Budget vs. Actuals may be reported at a summary level, organizational unit level or down to the position level. There needs to be ?position flexibility? in the sense that there are times when units are temporarily overmanned for operational reasons or to cover programmed losses due to retirement/separation etc. 2. Knowledge, Skills and Abilities (KSA?s) ? A database of KSA?s will help integrate requirements across positions, potential recruits, employees, training, performance evaluation and succession planning. A list of required KSA?s will be assigned to each position. Potential recruits can be evaluated based on the KSA?s they possess as compared to the required KSA?s of the vacant position. A database of KSA?s can be maintained for each employee allowing for quick answers to questions like, ?Do we have any soldiers with telecommunication skills who are fluent in Kurdish in this set of battalions?? Training courses can be categorized by relevant KSA?s and employees can be targeted for training based on gaps between KSA?s they possess vs. the KSA?s required of their current or anticipated future positions. Similarly, KSA?s can form the basis for performance evaluations and succession planning. 3. Flexibility ? The requirements of the personnel database management system will change, sometimes rapidly, as the Iraqi Ministry of Defense and Ministry of Interior evolve over the near and long terms. 4. Audit Trails ? The personnel database management system will have a built-in audit feature that can track which system user made what change at what time and indicate the old and new data values. 5. Hierarchal Permission Structure to limit changes from lower levels in the organization. For example, a battalion should only have access to view and make changes to personnel assigned to that specific battalion. A brigade should only have access to every person assigned to that brigade etc. iii. The proposed solution must provide for the following key areas associated with Personnel life cycle management. 1. Force Management a. Manpower Requirements Management b. Recruiting c. Accessions d. Accountability e. Casualty/Martyr/Survivor Benefits f. Assignments g. Promotions (promotion eligibility/indicator codes) h. Leave i. Performance Evaluation j. Disciplinary Actions k. Reenlistments l. Testing m. Pay n. Combat Readiness o. Records Management p. Separations q. Retirements r. Duty Status (AWOL, Present for Duty, Leave etc) s. Awards t. Military Education/Civilian Education u. Medical (date of last physical) v. Physical Fitness w. Emergency Data (DD form 93) x. Language/Specialty Identifier Codes y. Basic Active Service Date z. Separation Date aa. Separation Codes 2. Force Development a. Vetting b. Training c. Senior Leader Development d. Occupational Specialty Management 3. Budgeting 4. Long Range Personnel Planning 5. Demographic data ? including age, tribe, religion (Muslim, Christian, etc.) and sect (Sunni, Shi?ite, Kurd etc.), ethnicity, marital status, education level, gender iv. The proposed database solution should be windows and web based. It should be able to operate on a networked desktop computer that meets these minimum requirements: 1. Desktop specifications-- Pentium Processor 4 or AMD equivalent @ 2.0GHz/533MHz FSB, MS Windows 2000 SP4, 512MB DDR Memory, 40GB Hard Drive, 1.44MB Floppy Drive, DVD+CDR/W Drive, Software included: (MS Office 2000 Professional Edition, Antivirus, WinZip compatible compression/archive), ball/optical scroll mouse, keyboard, 10/100baseT compatible Ethernet network card, 220V compatible power supply, standard warranty. 2. Laptop specifications -- MS Windows 2000, 32MB video memory, Mobile Intel Pentium 4 or AMD equivalent processor 2.00GHz/533MHz FSB, 15?TFT SXGA+ display, 40GB hard drive, 256MB DDR RAM, DVD+CDR/W, touch pad and touch point keyboard, li-ion battery, 56K V.92 modem and 10/100 NIC, Software included: (MS Office 2000 Professional, WinZip compatible compression/archiving, Antivirus) , standard warranty, AC adapter with power cord 220V compatible, carrying case, removable 1.44MB floppy drive. Include original individual copies of ALL software and a recovery disk. Docking station/suite to include port replicator, mouse/keyboard and 17? LCD or 19? CRT monitor. v. The contractor shall provide user training on the database application software. The contractor shall: 1. Provide training for up to 600 personnel in 50 person increments, in periodic week long courses using contractor owned/provided learning materials, equipment and methodologies to produce a graduate that can satisfy the learning objectives. The location of training is TBD but the possible main site is Tadji, Iraq 2. Provide an instructor able to fluently teach subject materials in English and Arabic. 3. Provide a training schedule for course modules that enhance basic, intermediate and advanced levels in order to prepare personnel to work in an office environment in their designated specialty or field. 4. Be knowledgeable of all initial presentation and remediation procedures, training aids, devices and equipment associated with the course and shall be evaluated by both the contractor and government. 5. Provide copies of training and self training instruction modules for participants (recommend on CD Rom) for refresher training, practice, enhancement of skills, and initial training program after the 1 year initial implementation period. vi. The contractor will centrally manage the system for 1 year after installation and provide help desk capability for users. 1. Help Desk operation is responsible for assisting users regarding their computing, entering information and managing a Help Desk ticketing system, performing trouble isolation and resolution steps to restore data service as required, using desktop control software to resolve computing problems remotely. 2. Help desk staffing will begin with 2 full time Helpdesk personnel on duty and grow in conjunction with the size of the IAF. The contractor must propose an incremental cost for the adding of Helpdesk staff. 3. The MNSTC-I representative and the MOD/JHQ M-6 representative will hold weekly meetings with the help desk personnel to refine procedures, review issues and concerns, and foster a working relationship with the information systems military leadership. 4. Due to the unique nature of this support, all personnel provided by the contractor will be fluent in the Arabic language and functionally literate in English. 5. The contractor will provide on-site site technical response 8 hours per duty day and an on-call capability for non-duty hours so as to be responsive to the requirements of the customer.? 6. The contractor Helpdesk will: a. Provide on-the-spot, user-level training b. Perform light system administrative duties; creating client accounts, deleting client accounts, adding computers to the domain, and processing service account request forms. c. The contractor will respond to trouble calls and perform remedial actions after notification, within an hour, that central database is malfunctioning or inoperative. d. Perform restoral actions necessary to bring the database back up within 6 hours and full operations capability within 12 hours of malfunction. e. Perform routine maintenance on the system including scheduled outages for upgrades, reconfigurations and data backups. f. Coordinate all warranty repairs and any equipment replacement/repair that can be accomplished on site. Provide monthly reports to the MOD, MOI, and JHQ G6 including usage, trouble tickets, and network analysis. vii. Perform semi-annual disaster recovery / backup recovery exercises viii. The contractor will develop an implementation plan that will be reviewed and approved by MNSTC-I/J1/J6 before implementation can begin. ix. The contractor will provide a disaster recovery plan to be reviewed and approved by MNSTC-I/J-6 before implementation. It should include server backup of not less than daily incremental and weekly full backups with secure and disaster resistant storage of backup media. x. The contractor will provide a commercial test plan to MNSTC-I/J-6, based on the manufacturer?s commercial practices, to test and/or verify all services provided under this SOW. b. PHASE 2: The anticipated timeframe of phase two is 180 days but is dependant on MNSTC J-6 communication infrastructure completion for Iraqi Armed Forces. Once phase one is completed and approved the contractor will: i. Execute the implementation plan ii. Purchase and install all required equipment and software iii. Train the users and database managers iv. Build any required infrastructure and maintain the system for a minimum of 12 months after installation. v. Conduct end-to-end testing according to the plan. MNSTC-I/J -6 will sign all test verification sheets. vi. Provide post-installation ?as-built? schematics for all communications networks within thirty-days of completed project installation. 4. GOVERNMENT FURNISHED EQUIPMENT. The government will provide the Helpdesk an office in proximity to MOD/JHQ. This office will be furnished, climate controlled, and powered. The government will equip the office with desks, chairs, white boards, computers (with network connectivity), and telephones (with the same connectivity as provided to the HQ staff). The government shall provide space for the following requirements: i. Classroom for employee training (maximum of 25 students) and life support for employees while training. ii. Empty spaces for telecommunications closets and storage. iii. Provide facilities that have appropriate power/HVAC. 5. CONTRACTOR FURNISHED EQUIPMENT (CFE). The contractor shall provide all equipment necessary to perform the services under this contract. 6. PERIOD OF PERFORMANCE The period of performance is 1 year after installation. This will be the base period. Within sixty days of the end of the base period, the contractor will submit recommended changes to this statement of work and anticipated funding requirements to continue to provide central database management and helpdesk functions for the IAF for an additional option year. 7. Point of contact for this contract is MNSTC-I/J-1, Chief Iraqi Armed Forces Support Cell, DSN 318-852-1055.
- Record
- SN00870124-W 20050815/050813211801 (fbodaily.com)
- Source
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