SOURCES SOUGHT
U -- Training Services
- Notice Date
- 8/16/2005
- Notice Type
- Sources Sought
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Department of the Treasury, Internal Revenue Service (IRS), National Office Procurement (OS:A:P), 6009 Oxon Hill Road, Suite 500, Oxon Hill, MD, 20745
- ZIP Code
- 20745
- Solicitation Number
- Reference-Number-M-6-M6-91-00-A00
- Response Due
- 9/9/2005
- Archive Date
- 9/24/2005
- Description
- The Internal Revenue Service (IRS) Learning and Education (L&E) division is seeking a group of contractors who can individually provide one or more of a wide array of products and services related to training and performance support for IRS employees. This notice does not constitute an Invitation for Bid or Request for Proposal and is not construed as a commitment by the Government, this is a Market Survey. The Government will not reimburse contractors for any cost incurred for participation in this survey. The applicable NAICS Code is 611430, ($6.0M Average Annual Receipts). Instructions: 1. Included is a description of the IRS Learning and Education requirement and a Contractor Capability Survey, which allows you to provide your company?s capabilities. Contractors are encouraged to respond with information not constrained by proprietary data rights. However, if proprietary data is included in your reply, please mark it appropriately. Interested sources should pay special attention to the Government?s intent in preparing and providing their capability statements to address the requirements described in the requirements description. 2. If after reviewing these documents, you desire to participate in this market research, you should provide your responses to the questions contained in the Contractor capability section Attached. Your are requested to provide detailed information demonstrating an understanding of the work identified in the requirements description, as well as your qualifications, capabilities of providing effective and efficient services and experience and past performance history for such work. 3. Large and small businesses are encouraged to participate in this market research. Joint ventures and teaming arrangements are encouraged. For these relationships, primes and team leads must clearly describe their management approached and the percentage of work to be performed by each team member. 1.0 BACKGROUND: The Internal Revenue Service (IRS) has more than 99,000 employees. The organization is divided into several Business Units each with end-to-ed accountability for aspects of their work, including the responsibility to ensure that their employees have the critical skills necessary to meet the Agency?s mission. The workforce includes 132 distinct Office of Personnel Management (OPM) General Schedule Occupational Series with customized job descriptions within each series. Each Business unit contains embedded learning and education staff which supports individual business unit requirements. The IRS goal is to ?modernize the IRS through its people, processes and technology?. The IRS Objective is to ?increase organizational capacity to enable full engagement and maximum productivity of employees?. The IRS strategy: ?provide tools, training and incentives to develop existing talent to meet the changing demands of the future.? 2.0 Scope of Work The selected contractors shall, working independently and not as an agent of the Government furnish all necessary services, qualified personnel, material, equipment and facilities not otherwise provided by the Government as needed to perform one or more individual tasks described in this Statement of Work (SOW). The contractor(s) will work with IRS development teams and IRS subject matter experts (SMEs) to design, develop and administer custom learning solutions/products. Subject matter areas may include, but are not limited to: a. Technical tax law training, b. Management and/or leadership, c. Budget and finance, d. Information technology, e. Project management, f. Contract management and Mediation Skills. The contractor(s) will also provide support as needed in learning assessment, determining content delivery method, testing and evaluating all content developed. The contractor(s) will work closely with L&E to determine the best learning solution based upon learning objectives and project parameters. For preexisting content, the vendor may be required to convert content to other formats, such as web-based or other technology based media. Additionally, the contractor(s) will be required to develop career and succession planning tools, career workshops, and leadership courses. The IRS will furnish reference information, applicable templates or style guides, instructional design, methodologies and access to SMEs. The finished courseware or products will be compliant with the IRS Enterprise Learning Architecture, including the Enterprise Learning Management Systems (ELMS), Learning Content Management System (LCMS), Shareable Content Objects Reference Model (SCORM) compliant, compliant with Section 508 of the Rehabilitation Act of 1973, and delivered on IRS platforms at facilities designated by the IRS. Requirement: The contractor(s) shall provide the necessary personnel and services to perform in accordance with task orders issued against this BPA as set forth below. Specific requirements will be identified as orders are issued. The contractor must be capable of performing all of the following types of support: The contractor(s) must be knowledgeable in all forms of content delivery including, but not limited to :Instructor-led classroom training, Asynchronous on-line, Satellite broadcasts or Interactive Video Teletraining (IVT), Synchronous on-Line (SOL), CENTRA and others, Electronic performance support and knowledge products, Paper-based self-instructional and Compressed Video conferencing. The contractor(s) must have expertise documenting and writing content using adult learning principles. The contractor(s) must have expertise in developing performance based learning products. The contractor may also be required to develop learner assessments and evaluations using the Kirkpatrick model. The contractor will develop Level II and III evaluations for all learning products with durations of 4 hours or more, with the exception of annual CPEs or products that do not contain learning objectives (e.g. mandatory briefings). The contractor(s) must be able to develop learner assessments to determine status, comprehension and skill development. This may include, but is not limited to practice exercises, knowledge checks and tests (level 2 evaluations). The content will drive the number of questions necessary to determine if a learner has the knowledge to satisfy each type of interaction. Objective based assessments will be created during content development to assess extent to which the knowledge and skills are being applied to the job (level 3 evaluations), any barriers to application, and required product corrections. The contractor(s) may be required to assist IRS in cost benefit studies to determine return on investment (ROI) for some learning products. The contractor(s) may be required to develop measures, and gather and analyze statistical data which will help determine how training solutions benefit the organization?s goals and strategies (level 4 evaluations). The contractor(s) may be required to work with IRS to determine the appropriate delivery medium. The contractor(s) may be required to prepare or participate in data gathering exercises to help determine the best learning solution, including the learning structure and delivery methods, training components, performance support tools, and knowledge access requirements. The contractor(s) must also consider IRS infrastructure constraints in making such decisions. The contractor(s) will write content using the resources, tools, and methodologies provided by IRS. The contractor must have expertise using Learning Content Management Systems (LCMS) development tools, writing Reusable Learning Objects (RLOs), and identifying and entering metadata. The contractor(s) will be required to assist the IRS in conducting pilot tests of the completed content. Pilot tests may be conducted at facilities designated by the IRS and with IRS selected personnel. For all electronic products, usability testing will be conducted. The contractor(s) will help the IRS write pilot test reports summarizing the results of tests, including observations, comments, and suggested changes from participants in the test. The contractor(s) will also work with the L&E to determine which of the recommended changes to make before content is released for user training. The contractor(s) may be required to assist the IRS during the initial deployment of major training. The contractor(s) may be required to conduct training on behalf of the IRS in some instances. The IRS will require assistance in developing communications regarding policy, curriculum, or delivery methods. The contractor(s) will assist IRS in developing and delivering readiness programs. This may include analyzing workforce requirements, developing a selection process, developing and conducting learning events to address current requirements and career advancement, and other readiness and succession plan programs. The contractor(s) must have expertise in developing and administering career assessment tools such as MBTI, DISC, and 360 instruments. The contractor(s) may be required to conduct individual and group counseling sessions via phone, e-mail, on-line collaborative tools, or face-to-face contact. The contractor(s) may be required to develop/revise materials for use in workshops for topics such as IDP/career plan preparation, job application information and forms, interviewing skills and other topics. The contractor will develop and deliver management and leadership courses as identified by the IRS for all levels of managers/leaders, (i.e., front line, mid-level and senior level). The developed courses shall incorporate and support the current IRS Leadership Competencies with particular emphasis on the competencies identified for each level of leaders. The courses shall utilized dynamic learning formats such as case studies, scenario development, experiential exercises, leadership readings (i.e. books, articles), individual research, guest speakers, discussion and written assignments, etc. The IRS may require, for certain courses, the use of IRS Executives/leaders to co-instruct with the contractor. Contractor Capability Survey: Provide the following business information for your company/institution and for any teaming or joint venture partners: Company /Institute Name; Address; Point of Contact; names of Two(2)Principles to Contact (including title, email address and phone number; DUNS Number; Phone Number; E-mail Address; Web Page URL: Central Contractor Registration Number; Year the Firm was Established; Size of Business pursuant to the North American Industry Classification System (NAICS) Code Including Average Annual Revenue for the Past Three (3) Years and Total Number of Employees for NAICS Code: 611430 - $6.0M Average Annual Receipts. Previous Experience to Include Information for On-Going Contracts or Contracts Completed Within the Last Five (5) Years under the above NAICS Code. Information Required is Name of Contracting Office, (federal, state, local or non-government) Contract Number, Contracting Officer?s Name and Current Telephone Number, Contract Type, Period Of Performance, Contract Value, and Summary of Contract Work: Based on the NAICS Code, 611430, state whether your company is:1) small business; 2) 8(a) business; 3) HUBZone small business; 4) small disadvantaged business; 5) woman-owned small business; (6) veteran-owned small business; (7) service-disabled veteran-owned small business, or (8) large business. Include a statement as to whether your company is domestically or foreign owned (if foreign, please indicate the country of ownership). Further, all interested parties are hereby invited to submit a technical capability statement of no more than fifteen pages to illustrate technical capabilities. Responders should identify any information they consider to be sensitive or proprietary. Responses submitted will assist the Government in their market research in determining the availability of commercial sources and the acquisition strategy in terms of set-aside or full and open requirement. Contractors who are interested in submitting capability statements are requested to address the following areas in order that the Government may assess interest and potential capability in meeting the requirements as defined. Please note that simply restating the tasks and requirements described in the requirements description will be considered inadequate, and therefore, non-responsive. 1. Describe and demonstrate your company?s capabilities and experience in planning, developing and operating an enterprise-wide education and training services function to include instructional systems development, testing, assessment, counseling, distance learning, classroom and computer based instruction, and student records management. 2. Describe and demonstrate your company?s cap abilities and experience in managing and executing service contracts for government customers. 3. Describe and demonstrate your company?s capabilities and experience managing and maintaining the information technology infrastructure (network, servers, computers and peripherals, hardware and software) needed to support an enterprise-wide education and training service. 4. Describe and demonstrate your company?s administration and management systems and processes including service and performance quality control, property management and security, as they apply to the requirement description. If there is a need for any additional information or clarification, contact Sandra Postell, (202) 283-2688. Interested parties are requested to submit responses electronically to e-mail: Sandra.Postell@irs.gov by 10 A.M. on September 9, 2005. Or responses may be addressed to: Internal Revenue Service, Procurement, OS:A:P:CSA, Attn: Sandra D. Postell, 6009 Oxon Hill road, Oxon Hill, MD 20745. E-mail responses requiring more than 5 megabytes of memory must be sent as separate files.
- Place of Performance
- Address: Various Locations - Nationwide
- Record
- SN00871964-W 20050818/050816212958 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)
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