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FBO DAILY ISSUE OF AUGUST 26, 2005 FBO #1369
SPECIAL NOTICE

D -- Integrated Partner Management

Notice Date
8/24/2005
 
Notice Type
Special Notice
 
NAICS
541512 — Computer Systems Design Services
 
Contracting Office
Department of Education, Federal Student Aid, FSA Acquisitions, Union Center Plaza, RM 91F1 830 First Street, NE, Washington, DC, 20202-5405
 
ZIP Code
20202-5405
 
Solicitation Number
Reference-Number-RFI-002-IPM
 
Response Due
9/12/2005
 
Description
Request for Information - Integrated Partner Management. This Request for Information(RFI) issued by the U.S. Department of Education (ED), Office of Federal Student Aid (FSA), Integrated Partner Management Program Office, is intended to solicit information from industry regarding technical solution and implementation alternatives for the Integrated Partner Management (IPM) initiative. This RFI is for planning purposes only and shall not be construed as a Request of Proposal or as an obligation on the part of FSA to acquire any products and/or services. FSA does not intend to award a contract on the basis of this RFI nor pay for the information provided. No entitlement to payment of direct or indirect costs or charges will arise as a result of submission of responses to the RFI and FSA's use of such information. The IPM Program Office is responsible for managing trading partner entities (i.e. schools, school services, lender services, guaranty agencies, private collection agencies, state agencies, federal agencies, accrediting agencies, and auditors) as they administer Title IV Financial Aid for Students. IPM primarily supports the Enterprise Business Function Groups in the areas of Partner Participation & Enrollment and Oversight. IPM management functions include enrollment, eligibility and oversight processes. FSA is currently using four unique and non-integrated systems (Application for Approval to Participate in Federal Financial Aid Program (eAPP), eZ-Audit, Electronic Records Management (ERM), Postsecondary Education Participants System (PEPS)) to manage trading partner entities. This has lead to management challenges in the areas of duplicate & conflicting data, excessive file transfers between systems, a high-level of system administration, and a lack of a centralized view of its trading partner(s). The goal of the IPM initiative is to combine these unique systems outlined above into a single integrated IPM Business Solution / System. This will ensure that FSA's customers and employees have access to institutional eligibility and oversight data that is the same and current. The new IPM Business / System solution will cut across partner relationship, eligibility management, and oversight functions and will provide FSA with an end-to-end view of its partner eligibility and oversight business. The new business / system solution will also address the management challenges that FSA is currently facing with the legacy systems. It is highly recommended that interested parties review the Integrated Partner Management information package located at www.fsaextranet.ed.gov before preparing their submissions (Information package will be available by close of business on August 29, 2005). RFI submissions shall not exceed 20 pages (text, graphic, tables, etc.) and shall address each of the following elements separately: 1. Present a high-level technical and management approach, including Commercial-Off-The-Shelf (COTS) and non-COTS product(s), for the new IPM system. Describe how these product(s) would be customized to meet FSA?s business needs. 2. If COTS product(s) are not recommended, explain why. 3. Provide examples of projects similar in nature that your company has delivered. Include how legacy system data was transitioned / converted to the new system. Also, provide the name of the customer (company / organization), customer point of contact, point of contact's phone number, and email address. FSA may contact these customers to discuss lesson learned. 4. What commercial and/or government Partner Relationship Management trends could be relevant and successfully applied to IPM? 5. What commercial and/or government Risk Management trends could be relevant and successfully applied to IPM? 6. What commercial and/or government Case Management trends could be relevant and successfully applied to IPM? 7. Provide an estimated cost associated with all COTS license(s). 8. Provide FTE estimates, resource experience levels, and costs (including hardware) to design, develop, and implement the new IPM system. 9. Recommend the type of information your company would like to see in the Request for Proposal's Statement Of Objectives and Requirements Document that would allow your organization to effectively scope and price the effort. 10. What documentation does your organization require to effectively transition the operation of the legacy system from its current operator to your organization? Also, describe the system data your organization will need to effectively operate and maintain the legacy system pending the implementation of the new IPM system. 11. Provide your business size and any additional company information that you have determined is relevant. The government requests that no proprietary or confidential business data be submitted in response to this RFI. However, responses to this RFI that indicate that the information therein is propriety will be properly safeguarded for Government use only. Industry is advised that Government support contractors will review non-proprietary information. Questions, concerns, and responses should be emailed to Mr. Tirene Crowell at Tirene.Crowell@ed.gov. Responses shall be submitted by 3PM Eastern Standard Time, September 12, 2005. Responses shall be submitted in Adobe Acrobat PDF format and include the name and telephone of a point of contact having authority and knowledge to discuss responses with Government representatives. Responses received after the due date may not be reviewed.
 
Record
SN00878096-W 20050826/050824212142 (fbodaily.com)
 
Source
FedBizOpps.gov Link to This Notice
(may not be valid after Archive Date)

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