SOLICITATION NOTICE
D -- Computer Support Specialist
- Notice Date
- 8/30/2005
- Notice Type
- Solicitation Notice
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of the Air Force, Air Mobility Command, 6th Contracting Squadron, 2606 Brown Pelican Ave., MacDill AFB, FL, 33621-5000
- ZIP Code
- 33621-5000
- Solicitation Number
- FA4814-05-COMSUP
- Response Due
- 9/9/2005
- Archive Date
- 9/24/2005
- Small Business Set-Aside
- Total Small Business
- Description
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; a proposal is requested, and a written solicitation will NOT be issued. The purchase request number is FA4814-05-R-APSM. The solicitation incorporates provisions and clauses as those in effect through Federal Acquisition Circular 01-05. DESCRIPTION: NAICS code is 541512 with the size standard of $21M. STATEMENT OF WORK Non-Personal Services Contract for Base Education Center Computer Support Specialist 1. DESCRIPTION OF SERVICES: Non-personal services in support of U.S. Air Force voluntary off-duty education program to include systems administration, network infrastructure configuration, and technical PC desktop support for the Education and Training flight offices, classrooms and test labs. The contractor will administer lab servers running Windows NT 4.0, Windows 2000, or Windows XP network operating systems and provide system support to lab clients and other users running Windows 98m Windows 4.0, Windows 2000, or Windows XP operating systems in the Education & Training Flight. 2. PERIOD OF PERFORMANCE: Contract period is 1 Oct 2005 through 30 Sep 2006 with a possibility of a four year extension. 3. QUALIFICATIONS: Must be able to effectively communicate with professional educators, students, flight staff, and supervisors. Must be available to work evenings and must meet _MacDill_ AFB on-base access requirements. Previous experience in providing computer equipment support is highly desirable, including knowledge of the principles, concepts, techniques, standards, processes, and guides of computer system management. Also desirable is knowledge of network infrastructure concepts and troubleshooting techniques for Ethernet LAN, intranet, and internet connectivity. Ability to use and maintain a computer system, equipment, and software is mandatory. The candidate must be knowledgeable in the secure configuration of testing computer laptops, PCs, and servers for e-exams, distance learning, and all exams covered under the Air Force Institute for Advanced Distributed Learning (AFIADL). The candidate must meet the requirements for a successful background investigation which would result in granting the level of security clearance deemed appropriate by HQ AMC or higher level headquarters. 4. SPECIFIC TASKS: a. Responsible for implementing and maintaining the operation of the flight?s LAN requirements. Designs, installs, and maintains the network architecture of the computer labs, including complete classroom configuration and cabling from the PC to the writing closet. Administers the Windows based classroom and testing room servers, personal computer, smart-boards, all multimedia components and peripherals. Troubleshoots Ethernet LAN networking and protocols. Provides technical support to include system security, user account management, printer and peripherals management, user access and connectivity to classroom LAN, intranet, and internet. Prepares and maintains up to date educating client requirements prior to scheduled classes. Ensures labs are fully functional and prepared in accordance with educating client requirements prior to scheduled classes. Implements, configures, updates and provides support for desktop applications. Using the network security architectures specified by AFIADL, configures laptops, desktops, and servers for secure e-testing. Formulates, develops and documents procedures for the solution of application and computer lab network problems. Analyzes and implements methods to automate system updates, patches, and virus signatures. Must remain current in LAN management and AF/AMC standards regarding hardware/ software maintenance. b. Responsible for setting up and maintaining Education and Training Center personnel hardware, software and peripherals: Determine and recommend procurement of hardware and software for the organization based on optimal use of applications and business needs. Installs, maintains, and administers education software programs. Implement and maintain ghosting software for classroom and end user programs. Implement and maintain ghosting software for classroom and end user operating system and application replication. Provide hardware and software support to systems and end users. Responds to end user requests for assistance. Interface with systems vendors regarding identified issues. Responsible for assisting education staff with escalated customer related issues troubleshooting hardware and software while using Education Center equipment and programs. c. Inventory and Security: Responsible for computer inventory for 140 plus computers and associated peripheral equipment. Prepare inventory replacement schedule for flight commander. Prepare and maintain certification and accreditation packages for all computers and servers. Manage a disaster recovery plan for the computer labs. Maintain paperwork for equipment swapped while under warranty, using hand receipts and appropriate equipment tracking procedures. Prepare paperwork and hardware for the Defense Reutilization Management Office (DRMO). Ensure virus updates are current on all unmanaged, stand-alone, and laptop computers. Maintain documentation of patches installed. 5. WORK HOURS/DAYS: The government will determine the number of units required each week and will notify the contractor with the intended schedule no later than 24 hours prior to the designated work unit. The contractor will be available to perform on an on-call basis. Normally a maximum of one unit will be performed in one calendar day, with a maximum of five units per week. Units will generally be scheduled on weekdays (Monday through Friday), and typically be scheduled from _0730 - 1130_ hours. Each unit will require four hours. In cases where the time exceeds 4 hours, the contractor will be paid on a prorated basis for the additional time worked. Units may be worked on federal holidays if required. Exact days and times of services will be determined by the government representatives in advance and may be modified according to changing programs needs. If a scheduled session must be canceled due to emergency, a 24-hour notification prior to the start of the session must be provided by the contractor. 6. MATERIALS AND EQUIPMENT: The government will provide all necessary equipment, supplies and materials mutually agreed upon for the fulfillment of this contract. 7. TERMINATION: Contract may be terminated in accordance with the termination clauses contained within the contract. The quote must list the DUNS number, CAGE code, and Federal TIN. If you need to obtain or renew a DUNS number or CAGE code, please visit www.ccr.gov. All contractors doing business with the federal government must be registered in CCR. DELIVERY ADDRESS: Base Education and Training Flight, 6 MSS/DPE, 8102 Condor Street, MacDill Air Force Base, Florida 33621 PERIOD OF PERFORMANCE: Performance will start on 1 Oct 2005 through 30 Sep 06 with a possibility of a four year extension. PROVISIONS/CLAUSES: The following FAR and DFARS provisions and clauses apply: 52.212-1, Instruction to Offerors-Commercial. In accordance with 52.212-2, Evaluation-Commercial Items, offers will be evaluated based qualifications, past experience and price per session. Additional FAR clauses include 52.212-4, 52.212-5, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222-37, 52.222-19, 52.225-13, 52.232-33, 252.212-7001, 252.225-7001, 252.247-7024, 52.222-41, 52.222-42, 52.222-47. Offerors should submit with their proposal with the price per session and a completed copy of FAR 52.212-3, Offeror Representations and Certifications-Commercial Items. Contractors must be registered for electronic invoicing at https://wawf.eb.mil/. For the exact text and wording of clauses and provisions please see http://farsite.hill.af.mil. DEADLINE: Offers are due on 9 Sep 05 1200PM EDT. Submit offers or any questions to the attention of 2Lt Julie A. Corchado, 6CONS/LGCA, via fax 813-828-3092 or preferably by email to julie.corchado@macdill.af.mil. Individual will be evaluated as follows: Computer Support Specialist Candidate Evaluation Poor Fair Satisfactory Good Excellent Knowledge of Specific Job Skills Troubleshoot Hardware/Software Ethernet LAN, Intranet, Internet Network Security, Updates, Virus Protection Windows-based Testing Servers Classroom Scheduling/Setup Software, Whiteboards, AV Communication Skills SUBTOTAL _____ Windows NT, Windows 2000, Windows XP network administration & operating systems - POOR SATISFACTORY - EXCELLENT _____ E-Exams, AFIADL, DL Exams, configuring testing servers/systems and systems security - POOR SATISFACTORY - EXCELLENT _____ APPLICANT?S BID $_______/SESSION The bid is based on the rate per session. _____ A session is performed in one calendar day and is a minimum of 4 hours. Time beyond 4 hours is prorated. EVALUATOR _________________________________ TOTAL POINTS _________________ ADDITIONAL COMMENTS
- Place of Performance
- Address: Macdill AFB, FL
- Zip Code: 33621
- Country: USA
- Zip Code: 33621
- Record
- SN00882682-W 20050901/050830212259 (fbodaily.com)
- Source
-
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