SOLICITATION NOTICE
S -- HOUSEKEEPING SERVICES. PLACE OF PERFORMANCE: SOUTHCOM HEALTH CLINIC, 3511 NW 91ST AVENUE, MIAMI FL 33712. PERIOD OF PERFORMANCE: 1 DEC 05-30 SEP 06 AND FOUR OPTION YEARS (30 SEP 2010).
- Notice Date
- 9/2/2005
- Notice Type
- Solicitation Notice
- NAICS
- 561720
— Janitorial Services
- Contracting Office
- Southeast Regional Contracting Office, ATTN: MCAA SE, Building 39706, Fort Gordon, GA 30905-5650
- ZIP Code
- 30905-5650
- Solicitation Number
- W91YTV-05-T-0258
- Response Due
- 9/30/2005
- Archive Date
- 11/29/2005
- Small Business Set-Aside
- Total Small Business
- Description
- For copy of Solcitation contact: anamaria.boner@se.amedd.army.mil PERFROMANCE BASED WORK STATEMENT SECTION C-1 GENERAL C.1. GENERAL REQUIREMENTS: C.1.1. Scope of Work. C.1.1.1. The Contractor shall furnish all management, labor, supervision, management support, training, transportation, equipment and materials. C.1.1.2. All references to locations and functions of rooms/areas are, as they will exist at contract commencement date. Such references do not necessarily indicate that these locations or function designations will remain stable. The SOUTHCOM Health Clini c (SHC) executive staff may change them when necessary to adjust operational procedures. C.1.1.3. This requirement covers SOUTHCOM Health Clinic all rooms and areas listed in the Technical Exhibit. C.1.2. Contractor Corporate Experience: The contractor shall submit within their proposal information that demonstrates they have experience as a company in providing hospital housekeeping services for a technical evaluation. The firm must have gained this experience as a result of being regularly engaged in the business of providing housekeeping services in healthcare or patient care environments (e.g., clinic/hospital-inpatients, outpatients, ancillary, surgical and dental care). The minimum level of acce ptable experience required is 24 months with the previous 36 months for the date initially established for submission of proposals. Periods of creditable performance must have been incurred at more than one site for at least 12 consecutive calendar months at each site. C.1.3. Personnel: The contractor shall assign a full time Housekeeper dedicated solely to the Clinic. Alternate Housekeeper will be assigned in the absence of the full time Housekeeper. C.1.3. 1. Housekeeper and Alternate shall have at least 2 years of prior Housekeeping experience within the last 5 years for a tertiary hospital, other medical or government institutions. C.1.3.2. The contractor shall be required to submit certificate to the contracting officer 15 days prior to start up of contract and prior to anniversary date. C.1.4. Training. The contractor shall have a training program that covers all aspects of the scope of work. A copy of the training programs shall be provided to the contracting officer with the contractors cost proposal for a technical evaluation. Trainin g provided shall comply with federal, state and local requirements. C.1.4.1 Contractor will be responsible to give the required HIPAA Health Insurance Portability Accountability Act training in a Medical Facility. C.1.4.2 Given 15 days notification to allow proper scheduling, the COR will arrange for training space on the Clinics premises. Selected Clinic staff members may observe the Contractors training program for adequacy. C.1.4 3. Records of employee training shall be a documented and maintained by the Contractor and made available to government evaluators upon request. C.1.5. Uniforms. C.1.5.1. All of the Contractors housekeeping employees shall wear a standard distinctive uniform of the same color and design clearly distinguishable from all military uniforms. C.1.5.2. The contractor shall provide and require housekeeping personnel to wear photo Identification cards with employees name and firm name. In addition, a security badge may be required by the contractor to wear, which the government will provide. C1.6. Health Requirements: C.1.6.1. The Contractor shall be responsible for all pre-employment physical examinations. Required medical examinations and treatment for all related job injuries or illness shall be the responsibility of the Contractor. Government officials at Government expense will perform any additional examinations. C.1.6.2 Emergency treatment to prevent loss of life, limbs, or prevent undue suffering will be provided to contract employees injured while on duty at the Clinic. The Contractor shall be charged for medical services pro vided in accordance with current policies regarding civilian emergencies or Government/Contractor personnel. C.1.6.3. Clinic employee health polices and regulations shall apply to contractor employees. C.1.7. Contractor Quality Control Program: The contractor shall establish and implement a Quality Control Program to assure all requirements of the contract are provided. A copy of the contractors Quality Control Program shall be submitted with their cost proposal to the Contracting Officer for a technical evaluation. C.1.8. Government Quality Assurance Surveillance (QASP) The government will monitor the contractors performance under this contract, in part using a method of surveillance and by select audits of the contractors own written schedules and procedures. C.1.9. Contractor Procedures Manual: This manual shall consist of a collection of narrative direction/work instructions and standards for the use of Contractor personnel in implementing contractual obligations. Contractor standards shall not conflict with, but may expand on, Government standards. The Contractor shall submit their Procedures Manual to the Contracting Officer with their cost proposal for a technical evaluation. The Procedure Manual accepted by the government at the time of award will become p art to the contract. After contract award, the contracting officer will approve any and all changes. C.1.11. Building Security and Conservation. C.1.11.1. Keys. The Contractor shall not be issued any keys in the Clinic. C.1.11. 2. The Contractor shall ensure employees do not open locked rooms or areas to permit entrance by persons other than Contractor employees performing assigned duties. C.1.11.3. Contractor shall maintain a daily in/out log by date for all rooms cleaned. C.1.12. Occupational Health and Safety: The Contractor shall submit a copy of their safety program to the contracting officer with cost proposal for a technical evaluation. C.1.13. Handling/cleaning of Government equipment will not be done by the contractor. C.1.13.1 Safety: The Contractor shall submit a copy of their safety program to the contracting officer with cost proposal for a technical evaluation. C.1.13.2. Familiarization with applicable Federal, state, local, installation and clinic regulations and policies, including fire prevention, ground safety, employee health, universal/standard precautions, Bloodborne Pathogen, exposure control plan, person al protective equipment, tuberculosis, respiratory protection plan, and appropriate disaster plan. C.1.13.3. Contractor shall comply with the HIPAA Health Insurance Portability Accountability Act 45 CFR Parts 160 and 164, Section 164.502 (e) Business Associates and to comply with Clinic HIPAA rules, regulations, and procedures. C.1.14. Familiarization with contractors technical and procedural manuals provided as part of the medical facility adapted manual. C.1.15. Contractor shall comply with OSHA, Hazard Communication standard (HCS) 29 CFR 1910.1200. This includes location and access to the Material Safety Data Sheet (MSDS) file for products used by the contractor and government personnel, hazardous chemica l inventory and standard operation procedures (SOP) or operating instructions governing non-routine task involving hazardous materials. C.1.16. Contractor shall provide Housekeeping employees with immunization as required by OSHA Bloodborne Pathogens Standard at his own expense. Any additional requirements will be identified by local Clinic policy. Clinic Immunization Rm 1309J shall provid e a copy of each employees required immunization. C.1.16.1. Contractor shall comply with Occupational Safety and Health Administration (OSHA) 29 CFR Part 1910.1030. Occupational Exposure to Bloodborne Pathogens, and Exposure Control Plan applicable at specific MTF where employed. C.1.16.2 . Contingency Plan: The contractor shall prepare a contingency plan to submit with their cost proposal s howing in detail how the contractor shall perform contract requirements in the event of labor dispute or strike by contractor personnel and, natural disasters for a technical evaluation. C.1.16.3. Records: The Contractor shall be responsible for creating, maintaining, and disposing of only those government required records which are specifically cited in this PBWS or required by the provisions of a mandatory directive listed in Section C-6 . C.1.16.4 . Reports/Schedules: The following reports listed are minimum requirements. See attached schedule (TE-1). C.1.16.5. The Contractor shall provide a quarterly report to the COR when carpets are shampooed. C.1.16.6. A list of all areas where walls were washed as per schedule. C.1.16.7. A written report of all needed maintenance repairs observed by housekeeping services personnel on each shift. These would include such repairs as broken windowpanes, faulty light fixtures, protruding nails, broken moldings. C.1.16.8. A list of all areas that floors were stripped and waxed per schedule. C.1.16.9. Schedules for all non-daily services shall be provided to the COR at least 5 days prior to the month of accomplishment. Schedules shall include the date, and schedule of completion of each contract requirement. Any changes shall be in writing to the COR at least 24 hours in advance of beginning the output. C.1.16.10. From start up date of contract, the contractor shall submit written rosters of personnel working in the facility and shall provide updates as they occur. C.1.16.11. EMPLOYEE HOURS REPORT: The contractor shall submit in writing to the COR a written report by the third day of each month the total number of hours worked by each employee, the number of employees utilized during the previous month, and the total number of employees working for t he contractor. This information is required for the governments workload and accounting system. C.1.17. No electrical or air powered patient care equipment shall be moved or cleaned by the contractor; this includes surgical instruments, computer equipment, and all physiological monitoring equipment. C.1.7.1. Any equipment the contractor is required to clean shall be cleaned when not in use in accordance with equipment manufacturers instructions. C.17.2. Equipment that is plugged-in for recharging shall be unplugged. This includes computes and telephones. C.1.17.3 Dental chairs, wheelchairs, gurneys, examination tables, doctor's/patient chair, cabinets, and all other furniture and equipment not excluded herein shall be cleaned in accordance with the Contractors procedure manual. The Contractor is responsib le to move such furniture and equipment to allow for cleaning both underneath and behind. The Contractor is responsible for cleaning all furniture and equipment not exempted. SECTION C-2 DEFINITIONS C.2. DEFINITIONS: The following terms used throughout this Performance Base Work Statement (PBWS) shall have the following meanings. C.2.1 Clean: Remove all dirt and soil and microorganisms. C.2.2. Vital Patient Care Areas: Due to the size and nature of patient care provided by the SOUTHCOM Health Clinic, all rooms and areas shall be referred to as Vital Patient Care Areas. C.2.3. Carpet Care: Methods used for carpet care are vacuum cleaners and carpet shampooers. All carpets shall be cleaned removing the accumulation of dirt, dust, and bacterial through normal use. C.2.4. Hard Surface Floor Care. Hard surface floor care includes, but is not limited to, asphalt tile, vinyl, rubber tile, mosaic tile, quarry tile, and concrete. Method of cleaning consists of dust mopping, wet mopping, spray buffing, scrubbing, strippin g, waxing, or refinishing. Methods used will depend on condition of floor and contractors prerogative unless specified by contract. C.2.5. Light Fixtures. Includes ceiling lights, emergency exit lights, and interior lighted signs. C.2.6. Vents Interi or of Registers, Diffusers, and Grills, Covers (R/D/G/C), all parts of the heating and air conditioning system. This includes the outside (that part accessible to cleaning without removal), of vents registers, diffusers, and grills that are cleaned as part of everyday or weekday cleaning. C.2.7. Window Interiors: The glass surfaces, which are an integral part of the inner surface of the building. C.2.8. Constant Policing. The clean up of papers and any other debris, removing spills, vomits, spots and marks from walls, loading docks, walkways, floors, carpets and furniture. Constant monitoring shall be performed in heavily trafficked areas. C.2.9 Surgical Areas: Refers to all rooms/areas in the Clinic where surgical or invasive diagnostic procedures are performed, such as: treatment rooms. Surgical areas are case driven. C.2.10. Disinfect. To free from pathogenic microorganisms, or inhibit their growth. C.2.11. Hospital disinfectant: An intermediate level disinfectant that is registered with EPA for use in hospitals, clinics, dental offices, or any other medical related facility. Efficiency is demonstrated against Mycobacterium tuberculosis. C.2.12. Disinfection: Killing or inhibiting the growth of Pathogenic Microorganisms on inanimate objects by directly applying physical or chemical means. C.2.13. Exposure Control Plan. Requires employers to identify in writing, tasks and procedures as well as job classifications where occupational exposure to blood or body fluids occurswithout regards to personal protective clothing and equipment. Further definitions are in The OSHA Bloodborne Pathogen, Final Standard. C.2.14. General Waste: General waste consists of all hospital waste not classified as regulated medical wastes, or recycle waste. C.2.15. Joint Commission on Accreditation of Healthcare Organizations (JCAHO). A national organization dedicated to improve the care, safety, and treatment of patients in health care facilities through periodic accreditation. C.2.16. Lavatories/Bathrooms: Commodes, bathtubs, shower stalls, sinks, bedpan washers, and commode partitions. C.2.17. Mandatory Documents: Directives the Contractor shall comply with. C.2.18. SHC (Clinic): SOUTHCOM Health Clinic. C.2.19. Soil. Soil can be visible (such) as dust or can be invisible (such) as microorganisms and odors. Soil can be removed chemically, mechanically, or by a combination of both. C.2.20. Formite(Fomes): An inanimate object, such as a doorknob, bed rail, or item of clothing, that is not in itself harmful but is capable of harboring pathogenic microorganisms, and thus may serve as an agent of disease transmission. C.2.21 Nosocomial Infection : An infection acquired by patients and others during hospitalization. C.2.22. Performance Base Work Statement (PBWS). A statement of the technical, functional and performance characteristics of the work to be performed, identifies essential functions to be performed, performance measures, determines performance factors, incl uding the location of the work, the units of work, the quality of work units, and timeliness of work units. C.2.23. Personal Protective Equipment (PPE): PPE is specialized clothing or equipment used by employees to protect against direct exposure to blood or other potentially infectious materials. C.2.24. Public Traffic Areas: Lobbies, corridors, stairwells, meeting rooms, and lavatories (not including bathrooms in patient rooms). C.2. 25. Sanitary: A clean and hygienically safe condition. C.2.26. Sanitizing the process of chemically, or physically reducing a microbial population to a level judged safe by public health standards. C.2.27. Total Disinfection cleaning. The systematic stepwise performance of all required cleaning tasks in the vital patient care areas delineated in the PRS (Technical Exhibit 1). The Contractor's failure to perform a single cleaning task shall render the entire service (of that room/area) u nsatisfactory. The shortened term, totally clean, when used in the PBWS conveys the same meaning as total Disinfection cleaning. C.2.28. Universal/Standard Precautions: Treat all blood and other body fluids as potentially infectious materials. SECTION C-3 GOVERNMENT FURNISHED PROPERTY AND SERVICES C.3. GENERAL: The Government will provide the property (facilities, equipment, materials, and records), and the services listed here. C.3.1. GOVERNMENT FURNISHED PROPERTY. C.3.1.1. Facilities: The Clinic will not provide a space for storage but SOUTHCOM will. C.3.1.2. Government Responsibility: The government will supply the contractor with all Army publications listed in C-6. C.3.2. Services. C.3.2.1. Utilities: Electricity, water. C.3.2.2. Telephone: Local class C telephone service for emergency use only. C.3.3. Materials: The Government will provide the following materials: C.3.3.1. SOUTHCOM Corp of Engineers will provide lights if needed. C.3.3.2. Equipment (only if identified in the MTFE): SECTION C-4 CONTRACTOR FURNISHED PROPERTY AND MATERIALS C.4. GENERAL: The Contractor shall furnish and maintain all supplies and equipment (other than that specified as Government furnished, see Section C-3), which are or may become necessary to perform the tasks required by the terms of this contract. C.4.1. Supplies and equipment shall meet the specifications below and comply with Federal, state, and local regulations as well as occupational safety and health standards and fire regulations (see Section C6). C.4.1.1. Contractor provided supplies and equipment shall be approved by the Infectious Control Committee, and Contracting Officer prior to being used. Contractor shall provide a list of supplies and equipment and quantities to be used at the clinic with t heir cost proposal to be submitted for a technical evaluation. New supplies or changes in previously approved materials shall require product literature and may require samples. Aerosol sprays shall not be used in patient treatment area unless specifically approved by the Infection Control Council. C.4.1.2. Items listed below are not all inclusive of Contractor furnished property and materials. Product literature on all supplies and equipment shall be submitted with contractors cost proposal. C.4.1.3. Hospital Disinfectant(s) used by the contractor shall be registered with the Environmental Protection Agency (EPA). Hospital disinfectant: A disinfectant that is registered for use in hospitals, clinics, dental offices, or any other medical-relate d facility. Efficacy is demonstrated against Mycobacterium Bovis. C.4.1.4. Vacuum Cleaners: All vacuum equipment shall have a hospital use micro-static impaction type, filtration system that shall filter out all dust and bacteria particles larger than 0.3 microns. Vacuum filters used in critical areas shall be cleaned da ily and vacuum filters used in all other areas shall be cleaned weekly. C.4.1.5 Floor Buffers, Polishers, and Scrubbers shall have a non-porous scrubbing surface to inhibit bacteria growth. Contractor shall use buffers equipped with heavy-duty dust control cartridge. Only electrically powered units shall be used. C.4.1.6. Housekeeper Carts. Carts shall be made of stainless steel with low platform space for two mop buckets, mop wringers, and other gear. Carts shall have secure compartments for tools, supplies, housekeeping chemicals, and their MSDS book. C.4.1.7. Housekeeping Carts Mop Buckets and Ringers shall be constructed of nonporous, acid resistant, stainless steel, seamless material. C.4.1.8. Liners: The contractor shall furnish clear see through liners for collection of general waste. Various sized liners will be required for insertion into waste containers. . a. All other areas: The contractor shall provide liners for collection of general waste in all other areas that meet the following sizes and mil thickness: SIZE MIL 15 x 9 x 24 .5 mil 23 x 10 x 39 1 mil 22.5 x 20.5 x 47 1.5 mil C.4.1.9. Contractor shall provide all supplies such as toilet paper, hand towels, and trash liners. The contractor shall maintain supply levels in each area requiring less than five (5) days per week cleaning to be used between cleaning service days. All s upplies provided by the contractor such as paper towels and toilet paper shall be compatible with government furnished fixtures. C.4.1.10 Laundering of mop heads/cleaning cloths: The contractor shall be responsible for the cleaning of mop heads, dust mops and cleaning cloths. Contractor shall submit with their cost proposal a copy of procedures and methods for how they will clean mo p heads and cleaning cloths. SECTION C-5 SPECIFIC TASK AND STANDARDS C.5. GENERAL: The contractor shall provide medical facility housekeeping service as describe in this performance base work statement (PBWS). All rooms/areas shall be cleaned Monday through Friday. Contractor shall provide total disinfection cleaning in all rooms and areas listed in this contract. C.5.1. ADMINISTRTATIVE: The contractor shall perform all administrative tasks necessary to assure performance of the hospital services. C.5.1.1 Work scheduling. C.5.1.2. Schedules for all non-daily services shall be provided to the COR at least 5 days to the month of the accomplishment. Schedules shall include the date, and the schedule of completion of each contract requirement. C.5.1.3. Contractor shall submit cleaning schedule changes in writing to the COR at least 24 hours in advance of beginning the output. C.5.2. The contractor shall provide (on request) employee health information required by health requirement. C.5.2.1. At contract start up date the contractor shall submit written roster of personnel working in the facility and shall provide updates as they occur. Employees not listed on the employee roster shall not be allowed to work in the medical facility. C.5.2.2. The contractor shall submit with their proposal a list of products to be used in Clinic for a technical evaluation. New or revised products identified during the life of the contract shall be submitted to the contracting officer for approval prior to use. C.5.3. Standard for Hospital Cleanliness: All rooms /areas shall receive cleaning, protection, and beautification in keeping with the minimum standard established by the government. C.5.3.1. TOTAL DISINFECTION CLEANING OF PATIENT ROOMS AND AREAS: This standard applies to all cleaning requirements for SOUTHCOM Health Clinic. It is two-fold: to provide Total Disinfection Cleaning, and to create a clean, safe and attractive environment for patients, visitors and staff. These areas shall require frequent cleaning as well as consistent monitoring. The following task and standard s hall apply to cleaning of SOUTHCOM Health Clinic. All solutions, mop heads, and cleaning cloth shall be changed a minimum of every three rooms. C.5.3.2 Trash shall be removed to designated area. Trash containers shall be cleaned and disinfected inside/outside and clean liner shall be placed inside container. C.5.3.3 Telephones shall be disinfected to include mouthpiece, cords and earpiece. They shall be cleaned free of earwax, soil, smudges, and fluids. C.5.3.4 All surfaces shall be cleaned to remove dirt, soil and fluids. This step involves spot washing of walls around light switches, doorknobs, handrails, doorframes, fire extinguisher, drinking fountain, counters, and wall mounted fixtures.C.5.3.5. Wind ows on the inside to include frame and ledges on the inside shall be clean free of dust, soil, spills, and finger/hand smudges. Drapes/ curtains and blinds shall be free of dust, dirt, and soil. C.5.3.6. Doors to include frame and all other attachments shall be clean. Dirt, soil, smudges, fluid spills, and dust shall be removed. Note: This is not the entire PBWS. Unable to fit. Entirey is on the reference solicitation.
- Place of Performance
- Address: SOUTHCOM Health Clinic 3511 NW 91st Avenue Miami FL
- Zip Code: 33172
- Country: US
- Zip Code: 33172
- Record
- SN00886137-W 20050904/050902212338 (fbodaily.com)
- Source
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