SOLICITATION NOTICE
D -- Telephone &/Or Communication Services
- Notice Date
- 9/14/2005
- Notice Type
- Solicitation Notice
- NAICS
- 517310
— Telecommunications Resellers
- Contracting Office
- Department of Justice, Drug Enforcement Administration, Office of Acquisition Management, None, Washington, DC, 20537
- ZIP Code
- 20537
- Solicitation Number
- Reference-Number-dea-06-epic-0001
- Response Due
- 9/22/2005
- Archive Date
- 10/7/2005
- Description
- The Drug Enforcement Administration (DEA) has a requirement for the maintenance, inspections, and repairs for the existing ?Meridian Option 61C PBX?, and installation of new Meridian Option 61C PBX telecommunication equipment in accordance with the Statement of Work. The acquisition will be conducted through the Federal Acquisition Regulation (FAR) Part 13. ?Simplified Acquisition Procedures?. A solicitation will not be issued. The reference number for Request for Proposal is DEA-06-EPIC-0001. The North American Industry Classification System Code (NAICS) is 517310 ?Telecommunications Resellers?. The Small Business Size Standard is 1,500. The proposal representing the best value will be determined by the following criteria, in descending order of importance: (1) Extensive knowledge and experience in all PBX related systems that are in use at EPIC, and (2), Price. (I) SCOPE OF WORK: The Contractor shall provide preventive maintenance and inspections to existing items/equipments, and modifications (to include: adds, moves, and changes) to new items/equipment to the following list for the period of performance of October 1, 2005 through September 30, 2006. Work is to be performed on a monthly basis and scheduled by the EPIC Facilities Office. Inspections, maintenance, repair work, modifications, and training will be accomplished at the following location: DEA/El Paso Intelligence Center 11339 SSG Sims Street El Paso, Texas 79908-8098 1. The Contractor shall submit a quote for two separate line items for: a. Hourly rate for new work (MAC). b. Monthly maintenance services. 2. The Statement of Work includes the following equipment and associated components: a. Meridian Option 61C PBX with 864 equipped station ports, 208 equipped trunk ports, 16 equipped voice mail ports, one maintenance terminal, one printer, 8 channel service units, 3 modems, 115 paging speakers, and three paging control units. b. Call Pilot system server and client. c. Call Pilot Reporter server. d. Optivity Telephony Manager system and client. e. Symposium Express Call Center system server with client, printer, and four remote reader boards. f. IVR for RXAbuse Call Center (Nortel Networks maintained). g. SEB II Modem to conduct 24-hour monitoring of PBX. 3. The Contractor shall provide 24-hour monitoring of the PBX and notify EPIC of alarms, potential consequences, and recommendations. 4. The Contractor shall provide maintenance, modifications, and upgrades on all Option 61C PBX and associated equipments. Maintenance, and modifications shall be performed by a factory-trained and Nortel certified technician or engineer proficient on the hardware, software, and installed components. 5. The Contractor shall replace or repair any and all components in the equipment found not to be functioning correctly. Technician or engineer shall furnish a written report on the condition of the equipment. 6. The Contract shall provide materials and equipment for new data and voice cabling during installation of new systems and relocation of personnel within the facility. Work shall be completed during normal working hours, Monday ? Friday, 8 AM to 5 PM (local time), unless otherwise requested by EPIC. 7. The Government will furnish all telephone equipment for modifications when upgrades or unit relocations are required. 8. The Contractor shall correct any discrepancies due to alarms and programming malfunctions in the systems. The Contractor shall inform EPIC of corrective procedures performed. 9. The Contractor shall provide an inventory list of the Option 61 PBX and all associated components and equipments to EPIC, and maintained by the Contractor. Upgrades and changes shall be made to the inventory list as required. 10. EPIC may request emergency corrective maintenance or modifications resulting from normal usage or a relocation of cabling project, if deemed necessary. Mandatory on site emergency response time is two (2) hours for major failures such as any indication of an alarm, the malfunctioning of a console, two or more trunks, five or more instruments, or two or more features of a system. This mandatory response time is applicable 24 hours a day, including weekends and holidays, with penalty for any delay in response, or if others must be called for services. A four (4) hour response time during a normal workday is mandatory for all minor malfunctions. This work shall include all travel and expenses, and any parts/materials required to complete all necessary work. 11. The Contractor shall furnish EPIC a list of recommended parts deemed necessary to support this Statement of Work. Although EPIC is not required to maintain an on-site inventory as contractual stipulation, the contractor shall recommend purchase of said small parts. The Contractor shall use its best effort to maintain a reasonable supply of readily available spare parts. 12. The Contractor shall be responsible for service visit charges that may be imposed by local telecommunication companies when the system malfunction is determined to be caused by Contractor provided equipment. 13. Baseboard and surface mounted wall type outlets and wiring will not be permitted. Cabling shall not be exposed and shall be installed in ceiling raceways or conduits. Cross connections and interior/exterior terminals shall be labeled. A log with each jack, connection, terminal, and block number shall be maintained at EPIC. II. SCHEDULE OF SERVICES: 1. Modifications, and comprehensive preventive maintenance visits shall be performed on site monthly by a factory-trained Nortel certified technician or engineer. 2. Priority emergency response and telephone assistance shall be available 24 hours a day. 3. Parts shall be included at no additional cost to the Government. 4. Consulting services from a factory-trained technician or engineer regarding system configuration and unique applications shall be available at no additional charge to the contract. III. PERIOD OF PERFORMANCE: The period of performance for this purchase order is October 1, 2005 through September 30, 2006. IV. MONTHLY INVOICE/VOUCHER An original and three copies of the invoice(s) shall be submitted to the address below. Drug Enforcement Administration El Paso Intelligence Center Attn: Grace Liddic 11339 SSG Sims Street El Paso, TX 79908 915-760-2037 The contractor shall visit the job site and verify the requirements prior to submission of proposal. A site survey is scheduled for September 19, 2005 at 1:00 P.M (local time). The location of the site survey is DEA/El Paso Intelligence Center, 11339 SSG Sims Street, El Paso, Texas 79908. Please contact Mary G. Liddic at 915-760-2037 for scheduling. The contractor shall submit any work permits, certifications, and licenses for the technician(s) performjing the working prior to start of the work. All quotes must be received no later than 3:00 p.m. (eastern time) on Thursday, September 22, 2005 to the Department of Justice, Drug Enforcement Administration, Office of Acquisition Management, 2401 Jefferson Davis Highway, Alexandria, VA 22301, Attn: Ghazala Shabnam, Contract Specialist. All communications concerning this announcement must be in writing and received by 3:00 p.m. eastern time, no later than 4 calendar days after the publication date of the notice. (Collect calls will not be accepted). No solicitation is available. Closing date is September 22, 2005.
- Record
- SN00894786-W 20050916/050914211830 (fbodaily.com)
- Source
-
FedBizOpps.gov Link to This Notice
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