Loren Data's SAM Daily™

FBO DAILY ISSUE OF DECEMBER 07, 2005 FBO #1472
SOLICITATION NOTICE

D -- Microsoft Premier Support Service

Notice Date

11/15/2005
 

Notice Type

Solicitation Notice
 

NAICS

541519 — Other Computer Related Services
 

Contracting Office

Department of Justice, Bureau of Prisons, Acquisitions Branch, 320 First Street, NW, Washington, DC, 20534
 

ZIP Code

20534
 

Solicitation Number

NAS-0071-2005
 

Response Due

11/18/2005
 

Point of Contact

Joe Rofrano, Contracting Officer, Phone 202-514-9110, Fax 202-307-1146, - Donald Sinsel, Contracting Officer, Phone 202-616-6150, Fax 202-307-1146,
 

E-Mail Address

jrofrano@bop.gov, gsinsel@bop.gov
 

Description

NAICS Code: 541519. This is a notice of intent, not a Request for Quotation or solicitation. The Federal Bureau of Prisons (BOP) intends to award a sole source purchase order to Microsoft Corporation of Redmond, WA for the renewal of Microsoft Premier Support, Account Number 64494. Microsoft Premier Support includes the following services: 1) Service elements, 2) Problem resolution support, and 3) Information services and workshops. Service elements includes: 1) up to 200 hours of service resource time, 2) SAM and SA hours, which can be used for infrastructure support assistance, reviews, development support assistance, and lab, 3) planning and resource facilitation, 4) status meetings and reporting, and 5) escalation management. The problem resolution support includes 1) fifty (50) support incidents, 2) hot fixes, 3) critical problem alerts, and 4) multi-vendor coordination. The information services and workshops include 1) newsflashes and 2) unlimited-user service desk license, which includes one (1) prepaid site visit (up to 2-days, NA only), one (1) Microsoft TechNet Plus Subscription (single server), and one (1) MSDN Subscription. Microsoft Premier Support from Microsoft provides direct and quick access to internal Microsoft software developers and source codes for current and future products twenty-four (24) hours a day, seven (7) days a week. The BOP requires such resources because system failures that are not resolved quickly could jeopardize the safe and secure operation of BOP institutions. Purchasing support from a reseller or a third party vendors do not be meet the BOPs requirements, as the BOP would not have direct access to Microsoft source code and developers, which are essential for the immediate access the BOP needs to resolve system failures that may impact the operations of our institutions. This proposed noncompetitive action will be processed in accordance with FAR 13. BOP plans to issue this requirement as a firm fixed price purchase order utilizing simplified acquisition procedures, which will be awarded to Microsoft Corporation, ArrowPoint 2, 8050 Microsoft Way, Charlotte, NC 28273. The period of performance will be from November 27, 2005 to November 26, 2006. Interested persons may identify their interest and capability to respond to the requirement. Any information shall be clearly marked with Reference: NAS-0071-2005 and must be received on or before November 18, 2005 by 4:00 PM local time (Washington DC). Any information not received by the date/time and at the location specified in this notice will not be considered. A determination by the Government not to compete this proposed contract action based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. The Point of Contact for all information regarding this acquisition is Joe Rofrano, Contract Specialist, or Greg Sinsel, Contract Specialist, at the address and phone numbers listed below. Joe Rofrano or Donald Sinsel, Contract Specialist, Phone 202-616-6150, Fax 202-307-1146, Email jrofrano@bop.gov or gsinsel@bop.gov. NOTE: THIS NOTICE MAY HAVE POSTED ON FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (15-NOV-2005). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 05-DEC-2005, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
 

Web Link

Link to FedBizOpps document.
(http://www.fbo.gov/spg/DOJ/BPR/PPB/NAS-0071-2005/listing.html)
 

Place of Performance

Address: Federal Bureau of Prisons, Acquisitions Branch, 320 First Street, N.W. 20534

Zip Code: 20534

Country: USA
 

Record

SN00945121-F 20051207/051205212814 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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