SOLICITATION NOTICE
R -- SUPPORT SERVICES
- Notice Date
- 12/12/2005
- Notice Type
- Solicitation Notice
- NAICS
- 518111
— Internet Service Providers
- Contracting Office
- Department of Agriculture, Agricultural Research Service, Acquisition and Property Division, Acqusition Branch (DC), 1280 Maryland Avenue, SW Suite 580C, Washington, DC, 20024-2142
- ZIP Code
- 20024-2142
- Solicitation Number
- DJJ9404
- Response Due
- 12/28/2005
- Archive Date
- 1/12/2006
- Description
- THE GOVERNMENT INTENDS TO AWARD A SOLE SOURCE REQUIREMENT TO MICROSOFT FOR THEIR PREMIER SUPPORT PACKAGE, INCLUDING ACCESS TO THE CODE DEVELOPERS. THE PERIOD OF PERFORMANCE IS ONE YEAR BEGINING DECEMBER 29, 2005 THROUGH DECEMBER 28, 2006. INTERESTED PARTIES MAY CONTACT THE CONTRACTING OFFICER TO SUBMIT A PROPOSAL. PROPOSALS MAY BE EMAIL TO DJOYNER@ARS.USDA.GOV OR FAXED TO (202) 720-3987. THE ANTICIPATED AWARD DATE IS DECEMBER 29, 2005. SUPPORT CONTACT TO INCLUDE: -10 SUPPORT INCIDENCES, WITH IMMEDIATE RESPONSE FOR SERVERE PROBLEMS AFFECTING A SERVER OR CRITICAL APPLICATION; DIRECT CUSTOMER ACCESS TO CODE DEVELOPERS ON REQUEST. - 200 HOURS OF TAM (TECHNICAL ACCOUNT MANAGER)TIME FOR COUNSULTING,PLANNING,SUPPORT, DEBUG,REVIEW,AND COORDINATION. - 1 ON-SITE TAM VISIT FOR 2 DAYS. - ACCESS TO SERVICE DESK BY AN UNLIMITED NUMBER OF USERS. - 1 TECHNET SUBSCRIPTION. - 1 MSDN SUBSCRIPTION. - IMMEDIATE ACCESS TO HOT FIXES. - IMMEDIATE CRITICIAL PROBLEM ALERTS. - MULTI-VENDOR COORDINATION. - MONTHLY STATUS MEETINGS AND USAGE REPORTS.
- Place of Performance
- Address: USDA-ERS 1800 M STREET, N.W. RM S3123 WASHINGTON, DC 20036-5831
- Zip Code: USA
- Zip Code: USA
- Record
- SN00950093-W 20051214/051212211653 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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