SOLICITATION NOTICE
S -- Laundry and Dry Cleaning Services
- Notice Date
- 3/17/2006
- Notice Type
- Solicitation Notice
- NAICS
- 812320
— Drycleaning and Laundry Services (except Coin-Operated)
- Contracting Office
- Department of the Air Force, Air Force Space Command, 341CONS, 7015 Goddard Drive, Malmstrom AFB, MT, 59402-6863
- ZIP Code
- 59402-6863
- Solicitation Number
- FA4626-06-A-0005
- Response Due
- 4/4/2006
- Description
- COMBINED SYNOPSIS/SOLICITATION Laundry and Dry Cleaning Services (i) This is a combined synopsis/solicitation for a commercial item prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. (ii) This solicitation is issued as a request for quote (RFQ) for implementation of a Blanket Purchase Agreement (BPA) as defined in FAR Part 13.303-1(a). Submit written quotes (oral quotes will not be accepted) on RFQ reference number FA4626-06-A-0005. (iii) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-08. (iv) This solicitation is for full and open competition. The North American Industry Classification System (NAICS) code is 812320. (v) The purpose of this combined synopsis is for the purchase of laundry and dry cleaning services at Malmstrom AFB, MT. (vi) 1. DESCRIPTION OF SERVICES/GENERAL INFORMATION 1.1. SCOPE OF WORK. The contractor shall furnish all personnel, equipment, transportation, and supplies to provide laundry and dry cleaning service, including pick up and delivery, for the items listed in Appendix B, Estimated Annual Workload Data. Performance shall be in accordance with the scope of this Statement of Work (SOW) and other specifications or provisions of the agreement. 1.2. CALLS: A call is defined as a request for services. The Government shall place calls for monthly services to be provided under this agreement. Authorized personnel will generally make calls against this agreement orally. Authorized personnel will be identified in writing by the Contracting Officer and provided to the contractor upon award. Calls placed by individuals other than those authorized shall not obligate the Government. 1.2.1. PICK UP AND DELIVERY SCHEDULE. A call will be placed each month ten (10) days prior to the first of the month for scheduled pick up and delivery services to be accomplished between the hours of 7:30 a.m. and 1:00 p.m. The following specifies pick up and delivery points. Same quantity of items picked up and laundered will be returned, at a minimum, within 3 workdays of pickup. Facility Location Schedule Linen Exchange Building 250 Mon ? Fri Temporary Lodging Facility Building 1684 Mon, Wed, Fri CDMO Building 640 Fri Fire Department Building 349 Mon ? Fri 1.2.2. HOLIDAYS: When a holiday occurs on a scheduled pick up or delivery day, the scheduled pick up and delivery will be performed on the first workday following the holiday. 1.3. SPECIFIC TASKS 1.3.1. REIMBURSABLE REPAIRS. The government will identify, at time of the pick up, repairable items as defined in paragraph 2.5. of Appendix A, which the government desires to have repaired by the contractor. These repairs will be paid for at appropriate contractor prices. 1.3.2. UNSERVICEABLE ARTICLES. The Contractor shall return all unserviceable and nonrepairable articles in a separately marked bundle to the Government, after laundering or dry cleaning the articles. 1.3.3. MISSING/LOST ARTICLES. The contractor will deliver any articles missing from a delivery by the next regular scheduled delivery at no additional charge to the government. If an article is missing from a delivery, the contractor will document the shortage on the delivery ticket. All accountable items not delivered within 1 week of the original scheduled delivery date will be considered lost. If the contractor does not deliver a lost item within 10 workdays of being determined lost, the contractor shall reimburse the government the replacement cost of the item. That cost will be offset as a deduction to the appropriate invoice. 1.3.4. CART EXCHANGE SERVICE. Contractor must ensure that there are clean and serviceable laundry carts available for use within pickup facilities at all times to hold laundry. 1.3.5. CONTAMINATED LAUNDRY. Contaminated laundry will be given to the Contractor in easily identifiable bags. The Contractor is responsible for properly handling contaminated laundry in accordance with standard infection control procedures. Contractor shall pick up, clean and deliver contaminated laundry in accordance with OSHA standards, http://www.osha.gov/SLTC/etools/hospital/laundry/laundry.html. 1.3.6. IDENTIFICATION. All packages will be marked with quantities included in each package; use of magic markers on plastic wrap is acceptable for this purpose. 1.4. PERFORMANCE DURING CRISIS. All laundry and dry cleaning services required in this SOW are essential and shall continue uninterrupted according to the Department of Defense Instruction 3020.37, Continuation of Essential Department of Defense Contractor Service During Crisis. As such, the contractor will be required to perform during a crisis declared by the National Command Authority or Overseas Combatant Commander. The Contracting Officer or designated representative will verbally advise the contractor of the effort required during such a crisis. 1.5. GENERAL INFORMATION 1.5.1. PASS AND IDENTIFICATION. Contractor shall complete an Entry Authorization List (EAL), listing all contractor personnel who require access to the base in order to obtain a base pass. An EAL is required to be updated annually. 1.5.2. DELIVERY VEHICLE. Delivery vehicles are subject to search by Security Forces personnel. All personnel accessing Malmstrom AFB will be held to safety/security rules of engagement when entering and while on base. 1.5.3. MOTOR VEHICLE OPERATION ON BASE. Contractor personnel are advised that seat belt usage is mandatory at all times while operating a motor vehicle on base. Montana state law requires the use of restraints in a vehicle. Air Force Instruction 31.204, Air Force Motor Traffic Supervision, prescribes that installation commanders must ensure drivers comply with state and local traffic laws both on and off base. Accordingly, while on Malmstrom AFB, operators and passengers must wear restraints and may be ticketed by Security Forces personnel for failure to comply. Any persons found not using seatbelts, as required by Montana law, while operating or riding in a motor vehicle on Malmstrom Air Force Base shall be subject to established base policy suspensions. Additionally, any persons found speeding while operating a motor vehicle on Malmstrom AFB shall be subject to the same suspensions. Repeated offenses will result in the loss of on-base driving privileges and could have an adverse affect on the Contractor?s ability to perform agreement requirements. 1.6. INVOICES AND PAYMENTS. The Contractor shall submit invoices by the 10th of the month for services rendered during the previous month. The Contractor shall register and submit invoices through the electronic invoicing system, Wide Area Work Flow ? Receipt and Acceptance (WAWF-RA). The electronic invoice will be processed for payment once the services have been verified by the QAE. 1.7. QUALITY CONTROL PLAN. The Contractor shall establish and maintain a complete Quality Control Plan (QCP) to ensure the requirements of this SOW are provided as specified. The Contractor shall develop quality control procedures addressing the areas identified in paragraph 2., Services Summary. The Contractor shall submit their QCP at the pre-performance conference for acceptance by the Government. An updated copy must be provided to the Contracting Officer as changes occur. The plan shall include procedures for in-process controls of laundry and dry-cleaning processes. 1.7.1. The Contractor?s QCP shall: - Be in addition to the requirements of the agreement; if a disagreement arises between the QCP and the agreement, the language of the agreement shall control. - Contain methods of communications (direct and indirect) with the Government regarding performance of the agreement. Communication shall include meetings with the Government as required for review and analyses of process deficiencies and problem resolution. - Contain process control and performance measurement procedures to include how the Contractor plans to effect preventative actions and corrective actions, as opposed to reliance on Government or customer identification of deficiencies prior to resolving the problem. - Contain a customer comment processing system for identification and correction of validated complaints and provide feedback to the government and the customer of corrective action(s) taken. - Contain documentation of all contractor quality control, process control, process measurement, and output indicator checks and corrective actions be maintained by the Contractor throughout the life of the agreement. - Contain methods to support government quality management processes. - How continuous quality improvement will be a sustaining focus throughout the QCP. - Overall project management and administration. - An inspection system covering all the services required by this agreement, which must specify the areas to be inspected, how the inspection will be documented, and the title of the individual(s) who will perform the inspection. - The procedures used to identify and prevent deficiencies in the quality of service performed before the level of performance becomes unacceptable. This will include procedures for a method of inspection to assure proper temperatures, bleaches, blueing, chemical rinse, (sour) detergents and other additives are adhered to. 1.7.2. Quality Status Report (QSR). After performance of six (6) calls, the Contractor shall generate a QSR, providing insight into both the status of issues affecting quality and the Contractor's self-assessment of their performance on the agreement. 1.7.3. Records of all inspections conducted by the Contractor and necessary corrective action taken shall be made available to the Government during the agreement term 1.7.4. WASHROOM TESTS. Every third call, the Contractor shall perform washroom tests in accordance with laboratory instructions by processing two laundry test pieces (swatches of material) in the washing of items picked up at Malmstrom AFB linen exchange. Test results shall meet the established laboratory standard of ?Acceptable.? In the event test results are ?Unacceptable,? the Contractor shall take necessary corrective action within five (5) working days and retest. The process shall be repeated until test results meet ?Acceptable? industry standards. Two (2) copies of test results shall be provided to the Government not later than five (5) workdays from the date of receipt of test results by the Contractor from the laboratory. 1.7.5. TESTS BY AN INDEPENDENT LABORATORY. The Contractor shall obtain washroom test services from INTERNATIONAL FABRICARE INSTITUTE (IFI), 12251 Tech Road, Silver Spring, MD 20904. 1.7.6. WORKMANSHIP AND SANITATION. Delivered finished articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance. The items shall be clean, not only in the sense of being free from soil and stains, but also free from bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms. All work performed shall be done under sanitary conditions. Compliance with all certification or labeling requirements, arising from state or local Department of Health regulations, is the responsibility of the Contractor. 1.7.7. REJECTED LAUNDRY. Linen is rejected when it fails a quality assurance inspection at the time of delivery or when unpacked. Rejected laundry shall be collected by the QAE as discovered and return it to the contractor who shall re-perform and deliver re-cleaned laundry and/or dry cleaning by the next scheduled delivery date. 1.7.8. RE-PERFORMANCE OF LAUNDERING/DRY CLEANING. Any item found to not meet requirements of paragraphs 1.8.6. and paragraphs 2.1., 2.2., 2.3., and 2.6. of Appendix A shall be re-cleaned at no additional cost to the Government. The Contractor shall pack the re-cleaned items separately, identify date with which they were originally returned, and mark ?Attention QAE.? 1.7.9. PERSONNEL REQUIREMENTS. The contractor must identify a Project Manager (PM) and alternate who is able to address issues and concerns that may arise during the performance of this agreement. 1.8. PERFORMANCE PLAN. The QAE will evaluate the Contractor?s performance in accordance with the Inspection of Services clause (FAR 52.246-4). The government QAE will reject, to the Contractor, individual deliveries of laundry and/or dry cleaning that do not meet established SOW requirements. The Contractor will sort the lot to remove unserviceable items as necessary, and represent the lot to the QAE for inspection. 1.8.1. PERFORMANCE EVALUATION MEETINGS. The Contractor?s PM may be required to meet with the QAE and the Contracting Officer, as necessary, during the performance of the agreement. However, if the Contractor requests, a meeting may be held whenever a Customer Complaint is issued. The written minutes of these meetings shall be signed by the Contractor?s PM and the Government Contracting Officer and QAE. Should the Contractor not concur with the minutes, the Contractor shall state, in writing, any areas of non-concurrence to the Contracting Officer within 5 calendar days of receipt of the signed minutes. 2. SERVICES SUMMARY 2.1. DELIVERY SUMMARY. The Service Delivery Summary states service outcomes expected. SDS # and Performance Performance Objective SOW Para Threshold Method of Measuring 1. Did the contractor 1.2. 2 discrepancies Relies on customer accomplish pickup and per month complaints to verify pick deliveries as scheduled up and delivery schedules are met. 2. Did the contractor 1.2. 2 discrepancies Relies on customer deliver correct per month complaints to verify quantities count/weight of articles delivered is accurate in accordance with delivery tickets. 3. Are articles clean 1.7.6. and 2 discrepancies Relies on customer 2.1., 2.2., per month complaints to verify 2.3., and articles are clean. 2.6. of Re-perform cleaning Appendix A until articles are clean. 4. Are article repairs 1.3.1. 2 discrepancies Relies on customer completed per month complaints to verify repairs are acceptable. Re-perform repairs until acceptable. 2.2. SURVEILLANCE. The Government may use a variety of surveillance methods to evaluate the Contractor?s performance. Only one method will be used at a time. The methods of surveillance or documentation of deviant performance that may be used are: 2.2.1. Random sampling of recurring service output (e.g. deliveries). However, random sampling is discouraged unless delivery lot size is significant. 2.2.2. Periodic surveillance as determined necessary to assure a sufficient evaluation of Contractor performance. 2.2.3. Customer Complaint: The primary surveillance method the Government may use to evaluate the Contractor?s performance in meeting the agreement requirements. Once a complaint has been filed, surveillance will be done to validate complaint. 3. PERFORMANCE LINE ITEMS: 3.1. ITEM NO 0001: LAUNDRY/DRY CLEANING REQUIREMENTS (Items 1A1-2A21) Consists of all personnel, equipment, tools, materials, supervision, pickup/delivery service and other supplies and services necessary to provide laundry and dry cleaning services for items listed in Appendix B. Provide quote for laundry by pound for item 1A18 and laundry/dry cleaning by each for all other items listed. 3.2. ITEM NO 0002: REPAIRABLES (Items 2B1-2B21) The government will identify, at time of the pick up, repairable items as defined in paragraph 2.5. of Appendix A, which the government desires to have repaired by the contractor. Provide quote for repair services for items listed in Appendix B, Lot 2B. 3.3. ITEM NO 0003: RENTAL (Item 3A1-3A2) The Government will rent standard red shop rags weekly from the Contractor. Provide quote for rental (to include laundering) of rags and rags lost by the Government by each. 3.4. ITEM NO 0004: WASHROOM TESTS (Item 3B1) Consists of performing washroom tests as specified in paragraph 1.7.4. Provide quote for each test. (vii) The following clauses apply to this solicitation and are included by reference: 52.204-7 Central Contractor Registration (Oct 2003) 52.212-3 Offeror Representations and Certifications-Commercial Items (Jun 2003) 52.212-4 Contract Terms and Conditions-Commercial Items 52.212-5 Contract Terms and Conditions Required To Implement Statutes Or Executive Orders--Commercial Items (Jun 2004) (DEVIATION) 52.219-8 Utilization of Small Business Concerns (Oct 2000) 52.222-26 Equal Opportunity (Apr 2002)(E.O. 11246) 52.222-35 Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (Dec 2001)(38 U.S.C. 4212) 52.222-36 Affirmative Action for Workers with Disabilities (Jun 1998)(29 U.S.C. 793) 52.222-41 Service Contract Act of 1965, as Amended (May 1989) 52.247-64 Preference for Privately Owned U.S.-Flag Commercial Vessels (Apr 2003)(46 U.S.C. Appx 1241 and 10 U.S.C. 2631) 52.232-33 Payment by Electronic Funds Transfer?Central Contractor Registration (Oct 2003) 252.212-7001 Contract Terms and Conditions Required to Implement Statutes or Executive Orders applicable to Defense Acquisition of Commercial Items (Dec 2003) 252.225- 7001 Buy American Act and Balance of Payment Program 252.204-7004 Alternate A (Nov 2003) to Central Contractor Registration (52.204-7) 252.237-7012 Instruction to Offerors (Count of Articles) (Dec 1991) 252.237-7014 Loss or Damage (Count of Articles) (Dec 1991) 252.237-7016 Delivery Tickets (Dec 1991) 252.237-7018 Special Definitions of Government Property (Dec 1991) 5352.223-9000 Elimination of Use of Class I Ozone Depleting Substances (ODSs) (Apr 2003) 5352.223-9001 Health and Safety on Government Installations (Jun 1997) 5352.242-9000 Contractor Access to Air Force Installations (Jun 2002) (viii) The following provision applies to this solicitation and is included by reference: 52.212-1 Instructions to Offerors--Commercial Items (ix) The following clauses apply to this solicitation and are included in full text: 52.222.42, Statement of Equivalent Rates for Federal Hires In compliance with the Service Contract Act of 1965, as amended, and the regulations of the Secretary of Labor (29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5332. This Statement is for Information Only: It is not a Wage Determination Employee Class Monetary Wage/Fringe Benefits Dry Cleaner WG-2; $11.03/hr Assembler WG-2;$11.03/hr Counter Attendant GS-3; $10.52/hr Finisher, Flatwork, Machine WG-2; $11.03/hr Presser, Hand WG-2; $11.03/hr Presser, Machine, Drycleaning WG-2; $11.03/hr Presser, Machine, Shirts WG-2; $11.03/hr Presser, Machine, Wearing Apparel, Laundry WG-2; $11.03/hr Sewing Machine Operator WG-5; $14.93/hr Tailor WG-6; $16.22/hr Truck driver, Heavy Truck WG-5; $14.93/hr (End of Clause) 5352.237-9001 -- Requirements Affecting Contractor Personnel Performing Mission Essential Services (Oct 2004) (a) The Contracting Officer has identified all or a portion of the services performed under this contract as ?Essential DoD Contractor Services? as defined and described in DoD Instruction (DoDI) 3020.37, ?Continuation of Essential DoD Contractor Services During Crises.? Hereafter, the personnel identified by the contractor to perform these services shall be referred to as ?Mission Essential Contractor Personnel.? (b) Within 5 days after contract award or incorporation of this clause into a contract by modification, the Contractor shall provide a written list of all ?Mission Essential Contractor Personnel? to the Contracting Officer or designee. The list shall identify names and country(ies) where each employee will perform work under this contract. (c) As required to comply with or perform pursuant to DoD or Air Force requirements, the contracting officer shall direct the contractor to comply with requirements intended to safeguard the safety and health of Mission Essential Contractor Personnel. The Contracting Officer may communicate the requirements through a letter of notification or other means, and subsequently modify the contract to incorporate the requirements via full text or by reference. The Contractor may file a proposal for cost or other impacts under the Changes clause or a Request for Equitable Adjustment. (d) This clause shall be inserted in all subcontracts meeting the criteria in paragraph (a) of this clause. (End of clause) (x) Wage Determination 1994-2317, Rev 21, dated 06/09/2005 applies to this solicitation. (xi) Provide quote information on Appendix B. Quotes will be evaluated on price and past performance and ability to meet specifications. Contractors shall provide the attached reproducible Present and Past Performance, Contractor Performance Questionnaire to its customers for direct response back to the Government. The information obtained from contractors? customers will be used, in addition to information from other sources, to evaluate contractors? past and present performance. It is the responsibility of contractors to ensure that its customers send completed questionnaires directly to the Contracting Office no later than the date and time established for receipt of quotes. (xii) All firms or individuals responding must be registered with the Central Contractor Registration (CCR), http://www.ccr.gov/. The Government reserves the right to award on a multiple award or an all or none basis. (xiii) Quotes are required to be received no later than 12:00 noon MST, 4 Apr 2006. All quotes must be faxed to (406) 731-3748 to the attention of Lisa Murphy or e-mailed to lisa.murphy@malmstrom.af.mil. Please call to ensure quote is received. (xiv) Direct any questions to Lisa Murphy at (406) 731-4039, e-mail address lisa.murphy@malmstrom.af.mil or Chuck Weibel at (406) 731-4013, e-mail address charles.weibel@malmstrom.af.mil
- Place of Performance
- Address: Malmstrom AFB, MT
- Zip Code: 59402-6863
- Country: US
- Zip Code: 59402-6863
- Record
- SN01008966-W 20060319/060317212410 (fbodaily.com)
- Source
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