SOLICITATION NOTICE
70 -- Capitol Visitor Center Advance Reservations and Timed Pass System
- Notice Date
- 8/7/2006
- Notice Type
- Solicitation Notice
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Architect of the Capitol, AOC Procurement Division, AOC Procurement Division, Ford House Office Building Second and D Streets, S.W., Washington, DC, 20515
- ZIP Code
- 20515
- Solicitation Number
- RFP060140
- Description
- The Architect of the Capitol (AOC) has a requirement for the design, implementation, and maintenance of a customized off-the-shelf web-based advanced reservation and timed pass system for the Capitol Visitor Center (CVC). The purpose of the system is to better manage demand and improve the visitor experience for Capitol tours, the new visitor center, and orientation theatres. This new advanced reservation and timed pass system will be utilized at on-site reservation booths, will-call windows, and a web-based reservations site. The Contractor will not be required to operate a reservation or call center office. The Contractor shall work with CVC staff to complete the following components of work: (1) Provide identified system development life cycle documentation; (2) Develop and/or customize advanced reservation and timed pass web-based system to fit requirements outlined in this document; (3) Create, host, and maintain reservation system web site; (4) Adhere to system performance measures; (5) Assist with the procurement and installation of necessary on-site equipment and insure system compatibility; (6) Assist with and oversee operator/user training and system testing and implementation; (7) Monitor system performance and adjust system as needed to meet requirements; (8) Maintain and secure system data; and (9) Provide ongoing system technical support, including operating customer and operator trouble phone lines. It is anticipated that AOC will purchase licenses for use of the contractor-owned system, semi-customized to meet CVC requirements. Though the typical fee structure for a reservation system is based on a per transaction or per reservation fee, the fee structure for this requirement should be based on concurrent users. A per transaction fee is not appropriate as there will be no charge for the timed passes or the advance reservations. Offerors must be able to provide a firm fixed-price for the licensing agreement based on an expected peak volume of concurrent users, based on their experience and the projected visitor volumes to be included in the solicitation. The implementation of the reservation and timed pass system should align with the opening of the CVC. This solicitation is unrestricted (that is, full and open competition). Offers will be evaluated on a Best Value basis. Offerors may be requested to provide a demonstration of their proposed software solution. Proposal details will be included in the solicitation. We will issue a Request for Proposals in the form of a solicitation which will include a description of the work requirements, instructions to offerors, and required certifications. WE ESTIMATE THAT THIS SOLICITATION WILL BE AVAILABLE ELECTRONICALLY ON AUGUST 17, 2006 at http://www.aoc.gov/business/procure-opps.cfm. INTERESTED PARTIES ARE ENCOURAGED TO DOWNLOAD THE ELECTRONIC VERSION, AS THIS WILL EXPEDITE RECEIPT OF THE SOLICITATION. It is the Vendor's responsibility to monitor this web site for amendments, or other changes to the solicitation, and obtain the amendments from the AOC Internet site. Failure of the vendor to do so shall not become the responsibility of the Government. Requests for hard copies of the solicitation package must be submitted in writing to Caryn Rotheim, Contract Specialist, via Fax No. (866) 221-2139 or e-mail crotheim@aoc.gov. All requests must include: Company Name, Address, Phone Number, Name of Contact Person, and Solicitation Number. *TELEPHONE REQUESTS FOR THE SOLICITATION PACKAGE WILL NOT BE ACCEPTED.*
- Record
- SN01107899-W 20060809/060807220048 (fbodaily.com)
- Source
-
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