SOLICITATION NOTICE
R -- The TRICARE Management Activity has a requirement for contract support services to conduct the annual TRICARE Outpatient Satisfaction Survey (TROSS). This will be a FFP award.
- Notice Date
- 8/28/2006
- Notice Type
- Solicitation Notice
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- US Army Medical Research Acquisition Activity, ATTN: MCMR-AAA, 820 Chandler Street, Frederick, MD 21702-5014
- ZIP Code
- 21702-5014
- Solicitation Number
- W81XWH06T0415
- Response Due
- 9/11/2006
- Archive Date
- 11/10/2006
- Small Business Set-Aside
- N/A
- Description
- The Tricare Management Activity has a requirement for contract support services to conduct the annual TRICARE Outpatient Satisfaction Survey (TROSS). The purpose of this survey is to assess beneficiary satisfaction with world-wide outpatient care re cently received within the direct care system as well as the purchased care network (within the 50 United States). The survey asks adults, and sponsors of children, about their, or their childs, recent experiences as an outpatient. TMA wishes to adapt, implement and report on an instrument modeled after Consumer Assessment of Healthcare Providers and Systems (CAHPS). The Contractor shall provide valid and reliable outpatient satisfaction survey instruments that focus on access to care, doctor or provide r communication and courtesy and effectiveness of the clerks/receptionists at the doctors office. The instrument will be based on the CAHPS Clinician & Group Survey Instrument. The TROSS survey methodology will follow as closely as possible the most cur rent survey administration instructions from the Centers for Medicare & Medicaid Services CAHPS Quality Assurance Guidelines. The solicitation, W81XWH-06-T-0415, is attached. Questions are due 31 August by 1200 hours. The proposals are due 11 September by 1400 hours. Questions and proposals shall be submitted via email to thea.hofgesang@det.amedd.army.mil. To download the solicitation, click on the bottom of the screen where it says to upload the documents. Then click on the document.
- Place of Performance
- Address: US Army Medical Research Acquisition Activity ATTN: MCMR-AAA, 820 Chandler Street Frederick MD
- Zip Code: 21702-5014
- Country: US
- Zip Code: 21702-5014
- Record
- SN01127777-W 20060830/060828221539 (fbodaily.com)
- Source
-
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