SOURCES SOUGHT
D -- SOFTWARE MAINTENANCE (CADET MODULES)
- Notice Date
- 10/13/2006
- Notice Type
- Sources Sought
- NAICS
- 541511
— Custom Computer Programming Services
- Contracting Office
- Department of the Air Force, Direct Reporting Units, USAF Academy - 10 MSG/LGC, 8110 Industrial Drive Suite 200, USAF Academy, CO, 80840-2315
- ZIP Code
- 80840-2315
- Solicitation Number
- Reference-Number-F4BS206144A400
- Response Due
- 10/23/2006
- Archive Date
- 11/6/2006
- Description
- THIS IS A SOURCES SOUGHT ONLY. The United States Air Force Academy (USAFA) has a requirement for Software Application Module Maintenance (Cadet Modules) Renewal. The applicable NAICS Code is 541511 (Custom Computer Programming Services). Please review Performance Work Statement PWS)shown below. If your company is interested in providing this service please include in your response - Service Provider Experience referenced in paragraph 1.2. Response may be faxed to attention of Patrick Moore, 719-333-9103 or emailed to Patrick.Moore@USAFA.AF.MIL ///// PERFORMANCE WORK STATEMENT //// The following information is the government PWS: 1. GENERAL INFORMATION 1.1. Project Manager. The service provider shall provide a project manager. The project manager shall be responsible for the performance of the work. The project manager or alternate shall have full authority to act for the service provider on all contract matters relating to daily operation of this contract. 1.2. SERVICE PROVIDER EXPERIENCE. The service provider shall have extensive knowledge/understanding of the following programming languages, to include unique hardware devices for the NAF and Cadet Pay System interfaces/formats: Progress version 7, Java/JavaScript, HTML, DHTML, PL/SQL, Zebra Printer Language, Oracle/Oracle Reports, Jakarta, Tomcat, Sun Ray server, Sun Solaris, Symbol bar code, and Zebra networked bar code label printer. The service provider shall have corporate knowledge of the intricacies associated with the unique software applications that are customized for the Air Force Academy that are identified in this PWS. 1.3. Network Security. The service provider shall comply with all computer system and network security procedures required by the Government 1.4. Quality Assurance Personnel (QAP). The Government will appoint a QAP. The QAP will solicit end-user feedback to rate service provider?s performance. 2. DESCRIPTION OF SERVICES. 2.1. Requirement. The service provider shall provide all labor, personnel, materials, supervision, transportation, all documentation, software, code, files, schematics/drawings, database architecture design, etc that support each of the applications listed in paragraph 2.2.a. as necessary to perform maintenance support required. All software documentation (e.g., code and data) remain the property of the U.S. Government. The service provider shall ensure the Government has ownership and accessibility to all developed software code and files associated with the project. 2.2. Support. The service provider shall provide telephone support during normal business hours (M-F 0730-1700). E-mail support shall be provided 24/7 and a technician will be available with a 24-hour notice for support required after normal business hours. The service provider shall respond within 30 minutes upon notification of problems/questions during normal business hours and has two hours to identify a plan for resolution. If the work is not resolved to the end-user?s satisfaction, the service provider shall perform the service again, at no additional cost to the government. The service provider shall supply the Government with a monthly update report on activities and tasks performed the prior month and a list of tasks/goals planned for the next month. 2.2.1. Cadet In-Processing. The service provided shall provide on-site support for 6 staff days during Cadet In-Processing which occurs in June of each year. 2.2.2. Monthly Reports. The service provider shall provide monthly written reports on activities and tasks performed. The reports shall include at a minimum: service provider names, number of hours worked on each task, completed tasks, problems encountered with recommended solutions, list of completed deliverables, and a list of tasks/goals planned for the next month. 2.3. Cadet Administrative Management Information System (CAMIS). Five of the software application modules are slated to be migrated into CAMIS. The service provider shall participate in CAMIS Modernization software lifecycle activities (i.e. engage in discussions, reviews, and provide comments/clarifications to review minutes, attend informal information gathering meetings) to include: requirements gathering by the CAMIS Modernization service provider, configuration control board meetings, requirements reviews, preliminary design reviews and testing. Any modifications to these applications before CAMIS Modernization implementation will be coordinated with the CAMIS Modernization service provider before hand and shall follow the CAMIS standards. 2.3.1. CAMIS - Inventory Management System/Flight Issue/Summer Programs (IMS/IEU). IMS/EIU is a web-based database used to maintain and track of uniforms and flight gear, etc. issued to the cadets as well as consumption of inventory and accountability. These transactions are then downloaded to the Accounting Liaison Office and the cadet is charged for the items. There are approximately 30 thin client terminals used to access the IMS database, in addition to desktop workstations. 2.3.2. CAMIS - Rifle/Armory. This web-based software application module tracks cadet issue/return of rifles for the academic year. The application also helps to maintain an accurate inventory of all issued rifles, to include the cadet the rifle was issued to, how many rifles are in for repair, and how many rifles are still in the armory. 2.3.3. CAMIS - Tailor Shop & Shoulder Boards Support System (TASS). This database creates a cadet account by name and social security number and stores the cadet?s measurements. Once the garment sizes are imported into the system the cadet?s uniform is ready for alterations. A bar code is attached to each alteration tag thus allowing the Tailor Shop to track the location of each garment until it is turned over to the cadet. This program will also allow the Tailor Shop to query the system to see who has not showed up for a fitting or clothing issue. 2.3.4. CAMIS - Military Performance Average (MPA). MPA provides a comprehensive assessment of a cadet?s military performance. Factors used to determine the MPA are as follows: athletics, academics, duty performance, initiative, teamwork, character, leadership, supervision, and inputs from instructors, coaches, and Officer in Charge (OIC). Cadets will be assigned an MPA rating at the completion of summer program for 1st and 2nd class cadets, and at the end of the fall and spring semesters for all cadets. The MPA is based on a 4.0 rating scale, with a 4.0 being the best and 0.0 being the worst. A 2.0 represents the minimum standard of acceptable performance. An MPA rating below 2.0 is a deficient evaluation. The MPA is used in conjunction with a cadet?s Grade Point Average (GPA) and Physical Education Average (PEA) to determine their graduation order of merit. 2.3.5. CAMIS - Sponsor Program. This program allows the Sponsor Office to match cadets with a family in the local area (a home away from home). Each incoming cadet and prospective sponsor family fills out a short questionnaire. The database sorts through all the information and makes the best matches possible. The database will allow the Sponsor Office to hand assign cadets to certain sponsors, print all sponsor and cadet address labels, print out assignment letters, query the database according to a particular religion, state, race, etc. 2.3.6. NAF - Rental/ITT (Point of Sale (POS) and Event Scheduling) ORC/Ski. This POS application has serialized inventory control and packaging. It allows separation of NAF and Appropriated funds for inventory purposes. The ski rental component provides DIN setting for ski bindings and allows for unlimited package pricing options and seasonal rentals. It also accounts for other items sold such as lift tickets and hunting licenses. This system has output formats for AF Form 1875a, NAF Individual Cashier?s Report, and AF Form 1876, NAF Consolidated Cost Center Report. The ITT system allows reservations for trips, tours, rental properties and other offerings. It also tracks commissions and accounts for deposits and all required AF Forms. Outdoor Recreation Center was written many years ago in Progress Version 7 and is no longer supported by the manufacturer. 2.3.7. NAF - Cadet Entertainment. A web-based POS application used by the ticket office to sell tickets for coming attractions at Arnold Hall (i.e., Cadet Bluebard productions, Air Force Band of the Rockies concerts, rock concerts, comedians and Broadway Performances). It also records all funds received from ticket sales. 2.3.8. NAF - Package Management and POS (UPS, Gift). With the UPS system they are able to log in packages delivered to cadets, by their Post Office Box numbers. The system sends out an automatic e-mail to notify the cadet that he/she has a package to pickup. If the cadet doesn?t pickup his/her package within a certain amount of time a 2nd and 3rd notice are sent out. The package is logged out of the program when the cadet picks up the package. 2.3.9. Civil Engineering - Key Control Asset Tracking. This program is used to maintain better accountability of over 25,000 keys. It prevents issuing keys to opposite genders, overbooking a room; it produces a variety of reports i.e., number of rooms per squadron, number of occupants per squadron, number of occupants per rooms, number of lost keys per squadron, etc. It also has the ability to charge cadet accounts for replacing lost keys. 3. SERVICE DELIVERY SUMMARY Table 3.1 Performance Objectives PWS Section Performance Threshold Plan for resolution within two hours 2.2. Minimum of one complaint End user will advise Cadet Wing Support Division of any problem/question and this office will notify service provider if this office cannot fix the problem without service provider help. Service provider will respond within 30 minutes after notification. 2.2. Every call or e-mail notification during normal business hours. The service provider shall provide monthly written reports on activities and tasks performed. The reports shall include at a minimum: service provider names, number of hours worked on each task, completed tasks, problems encountered with recommended solutions, list of completed deliverables, and a list of tasks/goals planned for the next month. 2.2.2. Monthly report due 1st day of the new month by noon 4. GOVERNMENT-FURNISHED PROPERTY AND SERVICES 4.1. Access. Software applications shall be loaded on servers located in Fairchild Hall, Air Force Academy. Remote access to the servers will be provided to the service provider during the period of this contract. If remote access is unavailable through no fault of the service provider then arrangements will be made to provide alternate means of support with response time commitments and requirements to be determined during the access outage. The service provider will contact the 10 Communications Squadron help desk (333-HELP) for network support. REMINDER -- THIS IS A SOURCE SOUGHT ONLY SPECIAL EMPHASIS - If interested in providing this software service, when responding, ensure to provide a response to: Service Provider Experience ref PWS para 1.2. Response may be faxed to attention of Patrick Moore, 719-333-9103 or emailed to Patrick.Moore@USAFA.AF.MIL
- Place of Performance
- Address: Fairchild Hall, United States Air Force Academy (USAFA), Colorado,
- Zip Code: 80840
- Country: UNITED STATES
- Zip Code: 80840
- Record
- SN01165218-W 20061015/061013220612 (fbodaily.com)
- Source
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