MODIFICATION
R -- Independent Quality and Assurance
- Notice Date
- 10/19/2006
- Notice Type
- Modification
- NAICS
- 541611
— Administrative Management and General Management Consulting Services
- Contracting Office
- Department of Health and Human Services, Centers for Medicare & Medicaid Services, formerly known as the Health Care Financing Administration, Office of Acquisition and Grants Management, 7500 Security Blvd. C2-21-15, Baltimore, MD, 21244-1850
- ZIP Code
- 21244-1850
- Solicitation Number
- Reference-Number-CMS-IQA-2007
- Point of Contact
- Kevin Pope, Contract Specialist, Phone 410-786-5794, Fax 410-786-9088, - Debbie Hoffman, Contract Specialist, Phone 410-786-0517, Fax 410-786-9088,
- E-Mail Address
-
Kevin.Pope@cms.hhs.gov, DHoffman2@cms.hhs.gov
- Small Business Set-Aside
- 8a Competitive
- Description
- This announcement is the follow up to a sources sought synopsis posted April 13, 2005, Reference Number 65236. PRE-SOLICITATION NOTICE for RFP [TBD]; APP Number 51022, NAICS Code 541611, Size Standard 6.5 million. The contract period of performance will be a base year with four one-year options. The contract type is Cost-Plus-Award-Fee. Pursuant to FAR 19.800, this acquisition is set aside for a competition limited to all responsive, responsible, eligible Small Business Administration (SBA) 8(a) concerns. All other firms are deemed ineligible to submit offers. A single award is anticipated from this solicitation. Organizations interested in responding may visit this web site on or after October 31, 2006 to download the solicitation and any attachments. If you cannot use electronic access, but are interested in receiving a copy of the solicitation you may address your inquiries to: Kevin Pope, Reference: CMS-IQA-2007 Centers for Medicare and Medicaid Services, 7500 Security Boulevard, Mail Stop C2-21-15, Baltimore, MD 21244 or Kevin.Pope@cms.hhs.gov. No telephone requests for the solicitation will be accepted. [A registration page will be attached to the website. You are not required to register. However, when you register you will receive notice of any amendments and/or addendums that may be issued to the solicitation. If you have not registered, it will be your responsibility to check the website for any changes to the solicitation.] The scope of this project consists of quality assurance support to evaluate Customer Service Representatives? (CSRs) interactions with Medicare beneficiaries, their families and caregivers across multiple access channels to ensure the quality, completeness, accuracy and consistency of the interactions. The entire scope of this work, requirements, evaluation factors, etc. will be addressed in the solicitation when issued. NOTE: To be eligible for award, the successful offeror must be registered in the Central Contractor Registration (CCR) (www.ccr.gov).
- Record
- SN01167835-W 20061021/061019220403 (fbodaily.com)
- Source
-
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