SOLICITATION NOTICE
B -- Telephone Systems Process ImprovementConsultation
- Notice Date
- 3/26/2007
- Notice Type
- Solicitation Notice
- NAICS
- 541618
— Other Management Consulting Services
- Contracting Office
- Department of Veterans Affairs;VA Nebraska Western-Iowa HCS;Omaha Division;4101 Woolworth Ave.;Omaha NE 68105
- ZIP Code
- 68105
- Solicitation Number
- VA-636-07-RP-0020
- Response Due
- 4/16/2007
- Archive Date
- 5/16/2007
- Small Business Set-Aside
- Total Small Business
- Description
- This Solicitation shall result in a firm fixed price contract with an option to implement changes recommended by the contractor and approved by the Government. PURPOSE: This solicitation requests the contractor to submit proposal outilining specific recommendations for identifying and recommending process improvements for the Telephone Systems in this Statement of Work (SOW). BACKGROUND: The VA Nebraska-Western Iowa Healthcare System (VANWIHCS) consists of the VA Medical Center in Omaha Nebraska, an outpatient care facility in Lincoln Nebraska, a Medical Center in Grand Island including a long term care facility, and a Community Based Outpatient Center in North Platte. All of these facilities are supported through an integrated phone system with operator support in all four facilities. The supporting infrastructure includes Nortel telephony equipment which is less than 3 years old and offers a wide range of capabilities. The VANWIHCS wants to effectively take advantage of current technology to increase productivity and quality. PHASING: This project will be conducted in three phases. Although the contractor may recommend additional project steps, tasks, or sub-tasks in its proposal, the proposal must demonstrate an ability to complete the following tasks: Phase I - Telephone Operator Process Improvement Study Phase II - Direct In-Dial Line Study Phase III - Implement approved changes for Phase I & II (this will be an un-priced option to the contract that will be negotiated based on the results of phase I &II)
- Record
- SN01259158-W 20070328/070326220314 (fbodaily.com)
- Source
-
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