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FBO DAILY ISSUE OF JUNE 07, 2007 FBO #2019
SOLICITATION NOTICE

B -- Telephone Systems Process ImprovementConsultation

Notice Date
3/26/2007
 
Notice Type
Solicitation Notice
 
NAICS
541618 — Other Management Consulting Services
 
Contracting Office
Department of Veterans Affairs;VA Nebraska Western-Iowa HCS;Omaha Division;4101 Woolworth Ave.;Omaha NE 68105
 
ZIP Code
68105-0370
 
Solicitation Number
VA-636-07-RP-0020
 
Response Due
4/16/2007
 
Archive Date
7/11/2007
 
Point of Contact
William Clausen Contract Specialist 402-346-8800 X4505
 
Small Business Set-Aside
Total Small Business
 
Description
This Solicitation shall result in a firm fixed price contract with an option to implement changes recommended by the contractor and approved by the Government. PURPOSE: This solicitation requests the contractor to submit proposal outilining specific recommendations for identifying and recommending process improvements for the Telephone Systems in this Statement of Work (SOW). BACKGROUND: The VA Nebraska-Western Iowa Healthcare System (VANWIHCS) consists of the VA Medical Center in Omaha Nebraska, an outpatient care facility in Lincoln Nebraska, a Medical Center in Grand Island including a long term care facility, and a Community Based Outpatient Center in North Platte. All of these facilities are supported through an integrated phone system with operator support in all four facilities. The supporting infrastructure includes Nortel telephony equipment which is less than 3 years old and offers a wide range of capabilities. The VANWIHCS wants to effectively take advantage of current technology to increase productivity and quality. PHASING: This project will be conducted in three phases. Although the contractor may recommend additional project steps, tasks, or sub-tasks in its proposal, the proposal must demonstrate an ability to complete the following tasks: Phase I - Telephone Operator Process Improvement Study Phase II - Direct In-Dial Line Study Phase III - Implement approved changes for Phase I & II (this will be an un-priced option to the contract that will be negotiated based on the results of phase I &II) NOTE: THIS NOTICE MAY HAVE POSTED ON FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (26-MAR-2007). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 05-JUN-2007, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
 
Web Link
Link to FedBizOpps document.
(http://www.fbo.gov/spg/VA/OmVAMC636/OmVAMC636/VA-636-07-RP-0020/listing.html)
 
Record
SN01311044-F 20070607/070606090444 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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