MODIFICATION
U -- Air Force AHLTA Sustainment Training and Support
- Notice Date
- 5/23/2007
- Notice Type
- Modification
- NAICS
- 611420
— Computer Training
- Contracting Office
- Department of the Air Force, Direct Reporting Unit - Air Force District of Washington, 11th CONS, 110 Luke Avenue (Bldg 5681) Suite 200, Bolling AFB, DC, 20032-0305, UNITED STATES
- ZIP Code
- 20032-0305
- Solicitation Number
- Reference-Number-SKY050907
- Response Due
- 5/19/2007
- Point of Contact
- Dianne White, Contracts Specialist, Phone 703-681-7032, Fax 703-681-6810,
- E-Mail Address
-
dianne.white.ctr@bolling.af.mil
- Description
- The purpose of this amendment is to provide answers to questions submitted by industry. 1. QUESTION: Which Help Desk is currently being used at Bolling AFB and if one is not being used, is a requirement perhaps to install a Help Desk? ANSWER: Bolling Clinic has its own Help Desk. 2. QUESTION: Is this market research in preparation for a potential recompete of existing work? If so, is this the NETCENTS task order that was awarded to Northrup Grumman on 1 Sep 06? ANSWER: Yes this is a recompete of existing work. The incumbent is not Northrop Grumman. 3. QUESTION: We understand that AHLTA has experienced performance issues and has not always been well received by the user community. If a new contract/task order results from your current market research do you contemplate the contractor having an opportunity to make significant improvements to AHLTA to positively impact the user experience or will the resulting contract/task order sustain the current capability and provide user training/support for the current capability? ANSWER: No improvements to AHLTA are expected on any Task Order/Contract which may ulitmately be issued. Any Task Order/Contract will continue current capabilities. The sources sought synopsis was issued for market research purposes only, and is not a request for proposals (RFP). An RFP may be issued as a result of this sources sought synopsis. 4. QUESTION: What will the relationship with Clinical Information Technology Office (CITPO) be, if any, as they were the guiding agency for the initial deployment and AHLTA is a DOD wide application. ANSWER: The contractor will not be expected to have any relationship with CITPO?that is a Service responsibility. 5. QUESTION: Given that there is Business Process Re-engineering (BPR) work listed, is there going to be the need to interface regularly with the development teams and the other branches or are we speaking about clinic and MTF level flow of operation? ANSWER: BPR in this SSS and any contract which may ultimately be issued is directly in reference to AF MTF/clinic workflow and operations. 6. QUESTION: Are help desk tickets still being run through the local help desks? During the initial implementation tickets were directed to the local help desk and then escalated. ANSWER: Yes, Help Desk tickets still originate at the local Military Treatment Facility (MTF) Help Desk level. 7. QUESTION: What is the scope and level of effort? Are we talking about training entire MTF staffs on application updates, just new hires at each MTF, both or some other combination? The implications of this are huge in terms of the types and volume of staffing. ANSWER: Scope of work includes: training for MTF staff new to the AF, as needed remedial training to all MTF staff, new functionality training to all MTF staff. Level of effort is all CONUS and OCONUS AF MTFs. 8. QUESTION: I am assuming that the Air Force is still using the training outline for classroom and on-the-job training and has access to all of the training materials generated by UNISYS and SAIC and intends to use them. Is this correct or is the Air Force looking to develop and new strategy and curriculum? ANSWER: AF intends to use CITPO/MHS provided materials. If additional materials are needed for new functionality and are not provided by CITPO/MHS, AF will develop the materials. 9. QUESTION: How is sustainment currently being managed? Are there sustainment trainers at the MTFs that will become part of the team, remain seperate or go away? ANSWER: Current program provides trainers at AF MTFs with some resource sharing of trainers between facilities. The team approach for both technical and functional ?care and feeding? of AHLTA is encouraged and supported by the AF. 10. QUESTION: Has the Air Force set proficiency standards for end users and if so how does the Air Force intend to measure them? Is the Air Force going to use the proficiency standards of the initial deployment or something else? ANSWER: No. No proficiency standards were set as contract performance metric for initial deployment. AF policy outlines expected 100% utilization of AHLTA. 11. QUESTION: How does the Air Force intend to manage Information Assurance (IA) and security issues? ANSWER: AF requires IA and Health Insurance Portability and Accountability Act (HIPAA) certification and this can only be done once the trainer is at the MTF. It will be up to the contractor to decide how to staff the sites and for what duration to meet AF requirements for AHLTA training. All other terms and conditions remain unchanged. NOTE: THIS NOTICE MAY HAVE POSTED ON FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (23-MAY-2007). IT ACTUALLY APPEARED OR REAPPEARED ON THE FEDBIZOPPS SYSTEM ON 19-JUL-2007, BUT REAPPEARED IN THE FTP FEED FOR THIS POSTING DATE. PLEASE CONTACT fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link to FedBizOpps document.
(http://www.fbo.gov/spg/USAF/AFDW/11CONS/Reference-Number-SKY050907/listing.html)
- Record
- SN01347579-F 20070721/070720005337 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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