AWARD
74 -- Maintenance service for Xerox Copiers
- Notice Date
- 4/23/2008
- Notice Type
- Award Notice
- NAICS
- 811212
— Computer and Office Machine Repair and Maintenance
- Contracting Office
- Other Defense Agencies, Office of the Secretary of Defense, TRICARE Management Activity, 16401 East Centretech Parkway, Aurora, CO, 80011, UNITED STATES
- ZIP Code
- 80011
- Solicitation Number
- H94002-08-Q-0012
- Response Due
- 3/24/2008
- Point of Contact
- Brenda L Agner, Phone: 303-676-3925, Alicia L Broner,, Phone: 303-676-3893
- E-Mail Address
-
brenda.agner@tma.osd.mil, alicia.broner.ctr@tma.osd.mil
- Small Business Set-Aside
- Total Small Business
- Award Number
- H94002-08-Q-0009
- Award Date
- 5/5/2008
- Awardee
- Electronic Risks Consultants, 456 Rt 22 West, Whitehouse Station , New Jersey 08889, United States
- Award Amount
- 40,293.84
- Description
- This award announcement is for a fixed price order for maintenance services in support of the Xerox copiers described in Request for Quotation #H94002-08-Q-0012. The Contractor shall provide all maintenance support to include labor and parts, and all consumables, with the exception of paper and staples, for the government owned Xerox copiers under the CLINS and at the location set forth in Request for Quotation H94002-08-Q-0012. (Note: All parts and consumables become the property of the government once they are installed in the copiers.) Maintenance services shall be performed by factory trained technicians, and documentation certifying this training shall be made available to the government. The Contractor shall respond to customer service calls Monday through Friday (with the exception of federal holidays) between the hours of 7:30 a.m. and 4:30 p.m. mountain time. In response to the services calls the Contractor shall provide telephone technical support from a qualified technician within thirty minutes from receipt of the service call. If the malfunction can not be resolved through the support call, a technician shall perform on-site support services within 24 hours from the receipt of the service call unless a portion of the response time falls on a weekend or federal holiday. If this occurs, the response time shall continue into the first business day after the weekend or holiday. And if the copier can not be repaired within 14 business days from the date of the service call, the Contractor shall provide at no additional cost to the government a temporary replacement machine with at least the same capabilities as the government copier until the government owned copier is repaired.
- Web Link
-
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=5854180d36de2afbab17a26348846bbc&tab=core&_cview=1)
- Place of Performance
- Address: 16401 East Centretech ParkwayAurora, CO 80011-9066
- Zip Code: 80011
- Zip Code: 80011
- Record
- SN01559718-W 20080425/080423220157-5854180d36de2afbab17a26348846bbc (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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