SOLICITATION NOTICE
D -- Quantum Technical Suppport for Hardware and Network Support Services
- Notice Date
- 4/25/2008
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of the Army, U. S. Army Materiel Command, U.S. Army TACOM Life Cycle Management Command - Rock Island, TACOM - Rock Island, ATTN: AMSTA-AQ-AR, Rock Island Arsenal, Rock Island, IL 61299-7630
- ZIP Code
- 61299-7630
- Solicitation Number
- W52H09-08-T-0000
- Response Due
- 4/30/2008
- Point of Contact
- Kathy Warner, (309) 782-3148
- Description
- This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Potential contractors are encouraged to utilize any existing award vehicles such as the Army Small Computer Program, GSA, and or NASA SEWP. Services are as follows: Provide one (1) year unlimited telephone technical support for hardware, network and technical support. Requirement for this service phone-in software support has to be 4 hour on-site response, 24 hours a day, 7 days a week, and firmware updates and upgrades. Performance Period: 5 May 08 - 4 May 09. BACKGROUND: Maintenance contracts are required for Tape Libraries that are out of warranty. The maintenance contracts provide the required hardware and/or technical support needed to support numerous missions and functions on the installation. The contracts provide the following services: 1. Hardware and network support This service provides high-quality hardware and network support that increases productivity and system uptime. Depending on the criticality of the system, Quantum Corporation allows the customer to choose the hardware response time and coverage periods that meet our needs. Quantum engineers work with system administrators and operators to resolve problems. These issues can come from faulty tape drives, fiber cards and tape exchangers. Maintenance & Renewal of: Maintenance and Renewal of: Quantum P7000, 7 x 24 x 4 hr Service #326DA50407, 331DA50447, Quantity 2 Tape Drives, Gold, 7 x 24 x 4 hr, Quantity 20 Quantum Fibre Channel Routers, Gold 7 x 24 x 4 hr, Qty5
- Web Link
-
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=6c5c68e2f50f002b3591b7c6a13f5e92&tab=core&_cview=1)
- Place of Performance
- Address: TACOM - Rock Island ATTN: AMSTA-AQ-AR, Rock Island Arsenal Rock Island IL
- Zip Code: 61299-7630
- Zip Code: 61299-7630
- Record
- SN01561491-W 20080427/080425215618-6c5c68e2f50f002b3591b7c6a13f5e92 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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