FILE | D | CISCO Advanced Services - SOW

FBO DAILY ISSUE OF AUGUST 09, 2008 FBO #2448
DOCUMENT

D -- CISCO Advanced Services - SOW

Notice Date: 8/7/2008
Notice Type: SOW
NAICS: 541512 — Computer Systems Design Services
Contracting Office: Department of Homeland Security, Transportation Security Administration, Headquarters TSA, 601 S. 12th Street, TSA-25, 10th Floor, Arlington, Virginia, 22202
ZIP Code: 22202
Solicitation Number: HSTS03-08-R-CIO188
Archive Date: 9/2/2008
Point of Contact: Susan Messina,, Phone: 571-227-4055
E-Mail Address: susan.messina@dhs.gov
Small Business Set-Aside: Total Small Business
Description: This is a combined synopsis / solicitation for Cisco Network Optimization Support Services to provide a designated team that will be focused on but not limited to: analyzing, optimization recommendations, design support, network health checks, configuration, implementation, testing, troubleshooting, knowledge transfer, continued support, and applicable documentation related to the Cisco components. This tasking will require both onsite and remote support. The attached Statement of Work shall apply. This combined synopsis/solicitation for commercial services is prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. The announcement constitutes the only solicitation. Proposals are requested and a written solicitation will not be issued. This IS a small business set a-side with a NAICS code of 541512; however, Cisco Advanced Services must be provided through a re-sale purchasing action that involves a qualified Cisco Partner (Deal ID 1981129). As a result, FAR 52.219-14, “Limitations on Subcontracting”, will not apply to the resultant contract. Offerors shall contact Steve Sutherlin at Cisco Advanced Services - Civilian Agencies | (919-392-6079| *stsuther@cisco.com for the information needed to submit a proposal. Offerors are requested to provide a price proposal for a base period of 12 months with two 12 month option periods for the following: Line Item 0001 - CON-AS-RS: Network Optimization Service (NOS) – Route & Switching; period of performance – effective date of award through 12 months thereafter. Line Item 0002 OPTION 1 - CON-AS-RS: Network Optimization Service (NOS) – Route & Switching; period of performance – 13th month through 24th month Line Item 0003 OPTION 2 - CON-AS-RS: Network Optimization Service (NOS) – Route & Switching; period of performance – 25th month through 36th month Network Optimization Support for Core Routing & Switching - Part No. CON-AS-RS: General technical assistance to aid Customer with Cisco’s Routing and Switching products and technology. The typical skill set or capabilities of the Cisco personnel providing assistance to Customer under this service is as follows: (1) Cisco Certified Internet Expert (CCIE) ® or equivalent skills; (2) Ability to analyze networking services requirements; (3) In-depth knowledge of designing complex routing and switching networks; (4) Expertise with Cisco software features and functionality; (5) Experienced with configuring routing and switching devices; (6) Comprehensive understanding of all IP protocols; (7) Working knowledge of advanced technologies such as security, voice, and content/data center fields; (8) Ability to conduct training and one to one mentoring concerning routing and switching technology. Operations Management deliverables include but not limited to: (1) Ongoing case management; (2) Weekly conference calls; (3) Quarterly data analyses; (4) Periodic operational analyses and instructional sessions; (5) Major event notification; (6) Operational Analysis and Critical Issues Reports; (7) Periodic Conference Calls. This work with Cisco Advanced Services, Network Optimization Support, will include but is not limited to the below: Network Optimization Support for Core Routing & Switching •Combination of On-Site and Remote Support oOnsite support available 4 days a week •Operations Management oCisco Technical Assistance Center (TAC) Informal Training oAnalysis of critical issues / trends oConference calls as necessary oQuarterly reviews oService request management and monitoring •Network Improvement Plan Support oScheduled change network analysis oReview of implementation plans oAssistance with scheduled and unscheduled network hardware, software and configuration issues as necessary •Network Change Support oImplementation of changes from annual assessment •Software Strategy oReporting Software recommendations Critical bug analysis Quarterly reports •Design Support oDesign reviews oConsulting services •Performance Engineering and Optimization oNetwork health checks o“Best practices” comparisons/recommendations •Knowledge Transfer and Mentoring oWhite papers, design guides, training documentation, deployment guides, etc. •Annual Operational Assessment •Quarterly Business Reviews The following terms and conditions (FAR and HSAR) shall apply which may be viewed at http://www.arnet.gov/far/index.html (FAR) and http://www.dhs.gov/xopnbiz/regulations/ (HSAR): FAR Clauses: 52.212-1 Instructions to Offerors—Commercial Items 52.212-3 Offeror Representations and Certifications—Commercial Items - Offerors MUST have a current /valid Online Representation and Certification Application (ORCA) certification and Central Contractor Registration (CCR) prior to submitting any offer. Also, Offerors MUST include the certification required by this clause with their proposal. 52.212-4 Contract Terms and Conditions—Commercial Items 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Items (specific clauses contained therein shall apply as follows: 52.203-6, 52.219-6, 52.219-14, 52.219-28, 52.222-3, 52.222-19,2.222-21, 52.222-26, 52.222-35, 52.222-37, 52.222-39, 52.223-9, 52.223-15, 52.225-1, 52.225-3, 52.225-5, 52.225-13, 52.232-29, 52.232-30, 52.232-33, 52.239-1 and 52.222-53. 52.217-5 Evaluation of Options 52.217-8 Option to Extend Services 52.217-9 Option to Extend the Term of the Contract (30 days / 3 years) 52.224-1 Privacy Act Notification 52.224-2 Privacy Act 52.227-14 Rights in Data - General 52.245-1 Government Property HSAR clauses: 3052.204-70 Security Requirements for Unclassified Information Technology Resources 3052-204-71 Contractor Employee Access OFFERS ARE DUE BY 2:00 P.M. EST on August 18, 2008. Award will be made to the responsible CISCO-Authorized Partner that submits the lowest priced proposal inclusive of the option periods. Proposals shall be emailed to susan.messina@dhs.gov. A price proposal is all that is required. Offerors should not provide a technical proposal, marketing material, or any other documentation.
Web Link: FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=97932cea6f050c2ef99d5c3d58954535&tab=core&_cview=1)
Document(s): SOW; File Name: Statement of Work (208CIO188_CiscoAdvancedServices_NewSOW.doc); Link: https://www.fbo.gov//utils/view?id=ac8163000b79397c28719861d47811b2; Bytes: 143.00 Kb; Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
Place of Performance: Address: Arlington, Virginia, 22202, United States; Zip Code: 22202
Record: SN01633869-W 20080809/080807222714-97932cea6f050c2ef99d5c3d58954535 (fbodaily.com)
Source: FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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D -- CISCO Advanced Services - SOW