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FBO DAILY ISSUE OF SEPTEMBER 07, 2008 FBO #2477
SPECIAL NOTICE

70 -- Post Warranty Maintenance

Notice Date
9/5/2008
 
Notice Type
Special Notice
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Defense Logistics Agency, DLA Acquisition Locations, Defense Distribution Center, 2001 Mission Drive, DDC CSS-AB, Bldg 404, New Cumberland, Pennsylvania, 17070-5001, United States
 
ZIP Code
17070-5001
 
Solicitation Number
SB3100-8192-1001
 
Response Due
9/15/2008 3:00:00 PM
 
Point of Contact
Linda L Klinedinst,, Phone: 717 770-7390
 
E-Mail Address
linda.klinedinst@dla.mil
 
Small Business Set-Aside
N/A
 
Description
The proposed contract action is for an acquisition for which the Government intends to solicit and negotiate with only one source under the authority of FAR 6.302-1(a)(2)(iii). The Defense Distribution Center intends to award to Amcom Software, Inc., 10400 Yellow Circle Drive, Eden Prairie, MN 55343-9102 for the purchase of one (1) year Post Warranty Maintenance for an Amcom 4.0 Automated Directory Attendant System to include: Business Day Support from 7 a.m. to 6 p.m. CST Monday thru Friday After Hours Support 24 hours 7 days per week Service request call logging and ticketing system Hotline and web-based support Defined escalation process New Amcom software application releases as they become available Test 3rd Party patches as they become available Update patches to Oracle and the Linux Operating System when they become available Liaison issues regarding hardware All services covered under the Amcom Service Level Expectations Amcom has been identified as the only contractor that produces the above item. Amcom does not have any authorized resellers. Interested persons may identify their interest and capability to respond to the requirement or submit proposals. A determination by the Government not to compete this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. All responsible sources may respond by submitting qualifications/capabilities of the company to provide the Amcom item within five (5) days of notice to: Linda Klinedinst, Contract Specialist, Defense Distribution Center, Acquisition Operations, DDC-AB, 2001 Mission Avenue, Building 404, New Cumberland, PA 17070-5000, phone: 717-770-7390, Fax: 717-770-7591 or email: Linda.Klinedinst@dla.mil for consideration by the agency. If no affirmative responses are received within five (5) days of this notice to determine whether a qualified source is more advantageous to the Government, an order will be negotiated and awarded to Amcom.
 
Web Link
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=a3f3d1d5be203d2511a85327955d199a&tab=core&_cview=1)
 
Place of Performance
Address: Defense Distribution Center, New Cumberland, Pennsylvania, 17070-5001, United States
Zip Code: 17070-5001
 
Record
SN01661499-W 20080907/080905222917-a3f3d1d5be203d2511a85327955d199a (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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