SOLICITATION NOTICE
70 -- MAINTENANCE AGREEMENT HP EVA 5000
- Notice Date
- 9/22/2008
- Notice Type
- Modification/Amendment
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- Department of the Navy, Naval Sea Systems Command, NSWC Crane Division, N00164 NAVAL SURFACE WARFARE CENTER, INDIANA 300 Highway 361, Building 64 Crane, IN
- ZIP Code
- 00000
- Solicitation Number
- N0016408T0393
- Response Due
- 9/25/2008
- Archive Date
- 10/10/2008
- Point of Contact
- Susan Sibray 812 854 4056 Offers may be faxed to SUSAN SIBRAY, FAX 812-854-3170 or e-mailed to susan.sibray@navy.mil
- Small Business Set-Aside
- N/A
- Description
- PR #: 82315727 0001 MAINTENANCE RENEWAL Proactive 24 Coverage on HP EVA 5000HP Reference No. 41386483HP's Mission Critical Service. This support ensures the support technician comes directly without any stops whenever onsite support is required. This covers storage and SAN switches.Onsite support is necessary for this piece of hardware. HP will diagnose hardware problems and provide necessary parts and materials as required. Coverage needs to be 24x7 including Holidays being covered. Because of the critical nature of this device we also need a 4 hour onsite response time, if a technician is dispatched.The hardware that needs to be supported is: 1- EVA 2C2D-B 60Hz-graphite processor; 2- SAN switches 2/16; 140- 72GB Fibre Channel 15k RPM 1" hard drives.Software support is needed to diagnose problems quickly. HP needs to include unlimited technical and electronic software support and our coverage needs to be 24x7 including Holidays being covered.This service also requires HP to provide us with software updates and documentation on CDs. Licenses are included to use HP's software, along with the CDs.
- Web Link
-
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=1ad711bffa4145c8b64e5394706de4ce&tab=core&_cview=1)
- Record
- SN01677728-W 20080924/080922215830-9198423033431a5d38da16835fe48842 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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