FILE | J | MAINTENANCE ON 32 CANON COPIERS - Amendment 1

FBO DAILY ISSUE OF OCTOBER 11, 2008 FBO #2511
DOCUMENT

J -- MAINTENANCE ON 32 CANON COPIERS - Amendment 1

Notice Date: 10/9/2008
Notice Type: Amendment 1
NAICS: 811212 — Computer and Office Machine Repair and Maintenance
Contracting Office: Department of Health and Human Services, Program Support Center, Division of Acquisition Management, Parklawn Building Room 5-101, 5600 Fishers Lane, Rockville, Maryland, 20857
ZIP Code: 20857
Solicitation Number: ACF-09-COPIERMAINT
Response Due: 10/20/2008 3:00:00 PM
Archive Date: 11/4/2008
Point of Contact: Brendan J Miller, Phone: 301-443-2475, Donald S Hadrick,, Phone: 301-443-2475
E-Mail Address: brendan.miller@psc.hhs.gov, donald.hadrick@psc.hhs.gov
Small Business Set-Aside: N/A
Description: This is a combined synopsis/solicitation for commercial service prepared in accordance with Federal Acquisition Regulation (FAR) Subpart 12.102 (g) and in the format in Subpart 12.60, and 13.5, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; Quotations are being requested and a written solicitation will not be issued. The Solicitation number is: ACF-09-COPIERMAINT and is issued as a Request for Quotations (RFQ). This solicitation document incorporates all mandatory commercial item provisions and clauses that are in effect through Federal Acquisition Circular (FAC) 05-26 dated June 12, 2008. The North American Industrial Classification System (NAICS) code is 811212, and the small business size standard is $25 million. This procurement is unrestricted, allowing both large and small business to submit quotations. The PROGRAM SUPPORT CENTER (PSC) is soliciting to procure Full Service Fleet Maintenance Agreement for 32 Canon Copiers. The contractor shall provide the following: The period of performance shall be November 1, 2008 through September 30, 2009 with four (4) 12-month option periods. The following are inserted by reference: FAR 52.212-1, Instructions to Offerors-Commercial Items (to be submitted with quotation); 52.212-2, Evaluation-Commercial Items; FAR 52.212-3, Offeror Representations and Certifications-Commercial Items. An offeror shall complete only paragraph (j) of this provision if the offeror has completed the annual representations and certifications electronically at http://orca.bpn.gov. If an offeror has not completed the annual representations and certifications electronically at the ORCA website, the offeror shall complete only paragraphs (b) through (i) of this provision. FAR 52,212-4. FAR Clauses 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items with the following clauses applicable: FAR 52.222-3 Convict Labor; 52.222-35 Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and other Eligible Veterans; 52.222.36 Affirmative Action for Workers with Disabilities; 52.222-37 Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans; 52.225-1 Buy American Act-Supplies; The full text of FAR references may be accessed electronically at website http://www.acqnet.gov QUOTATIONS Offerors are required to submit a technical proposal based on the criteria below, past performance, and a firm-fixed price quotation as specified herein for the comprehensive fleet maintenance for 32 Canon copiers as an aggregate monthly total. Quotations must be received by the Contracting Office no later than 3:00 p.m. on October 20th, 2008. QUOTATION EVALUATION/ CONTRACT AWARD 52.212-2, Evaluation - Commercial Items, apply to this acquisition: (a) The Government will award a contract resulting from this solicitation to the lowest price responsible offeror whose offer conforming to the solicitation meet the following: 1.Service which resolves network integration issues remotely at no additional charge if they appear related to the copier’s connectivity, specifically the print board or eCopy scanning functionality. 2.Provide webcasts for training to update the users on systems and software changes and to be fully apprised of all other technical requirements at no additional charge. 3.Authorized Canon technical support which utilizes only Canon genuine parts for service and replacements. 4.Provide a network portal which allows the ACF to view service histories, make assessments and monitor copier usage electronically. Must provide efficient/accurate submittal of meter readings, expedite service and supply requests and effortlessly manage user devices in one interface at no additional charge. 5.Meter reads submitted through an interactive interface or through a simple Microsoft Excel based bulk upload interface. 6.Validate device types, identify install locations and access account information and account submission of service and supply requests through an internet-based account management application at no additional charge. 7.Utilization of a user-management interface to access requests, delegate responsibilities and assign privileges to multifunctional devices at no additional charge. 8.Work in tandem with the Facilities Management service provided to ACF for consultation or potential future services and continuity in services. 9.Continue to support fully the present life guarantee replacement cycle warranty for the copiers afforded from the vendor we used to buy the copiers. For the new copiers/ a three year warranty program to replace any copier which may necessitate this if service is not able to repair the copier. 10. Network integration and training provided for any new placement units at no charge. 11.All toner and staples included in maintenance contract. 12.If ACF elects to add additional accessories, there is no increase in service pricing. 13.Consistent technical staff. Canon-specific hardware and software trained. 14.Support Sales Person devoted only to Health and Human Services to monitor any technical, billable issues and provide an account analysis and review on a monthly basis and work with any related facilities management service. 15.Practices with document encryption, security and authentication with a senior staff of senior system engineers for pre-sales activity and consultation. 16.Illustration of a fleet of technical staff capable of providing a timely response. 17.Must provide walk-up trainers for no charge training services. 18.Administration of the services contract for local and national response-critical for the regional and field offices/ ability to interface with Canon’s direct and wholesale operation. 19.Use of a no charge customer support area that is available to solve integration network issues quickly via a phone operating twelve hours a day. A site that provides training and webcasts to the field for updated technology and new software to understand significant and relative technical issues. 20.Training and network integration at no charge for initial installations and troubleshooting during the life cycle of the equipment. 21.Honors eCopy warranty on current and future copiers provided maintenance and service is performed by an authorized Canon technician. SECURITY To perform the work specified herein, contractor personnel will require access to sensitive data, regular access to HHS-controlled facilities and/or access to HHS information systems. The Government has determined the position Sensitivity under this effort to be level 5. To gain access to the sensitive data, HHS-controlled facilities, and/or HHS information systems, the contractor shall comply with Homeland Security Presidential Directive 12, Policy for a Common Identification Standard for Federal Employees and Contractors, and with the personal identity verification and investigation procedures contained in: 1) HHS Information Security Program Policy http://www.hhs.gov/read/irmpolicy/121504.html 2) HHS Office of Security and Drug Testing, Personnel Security/Suitability Handbook, dated February 1, 2005 (http://www.knownet.hhs.gov/acquisition/pssh.pdf). 3) Requirements for HHS and 4) HHS HSPD-12 IMPLEMENTATION POLICY (DRAFT) Only written requests for additional information will be accepted. PLEASE NOTE THAT ANY AMENDMENTS TO THIS SOLICITATION SHALL BE PROCESSED IN THE SAME MANNER AS THIS SYNOPSIS/SOLICITATION. ALL OFFERS MUST CLEARLY INDICATE THE SOLICITATION NUMBER and be sent to Brendan Miller, Contract Specialist, Parklawn Building, 5600 Fishers Lane, Room 5-101, Rockville, MD 20857 or via email to PSCAcquisitions@psc.gov. All offers from responsible sources, fulfilling the requirements of this solicitation, shall be considered if received by 3:00 p.m. on October 20th, 2008.
Web Link: FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=a05f5063c9685eb4a9f821efa54c63e4&tab=core&_cview=1)
Document(s): Amendment 1; File Name: sf-30 (SF-30AMENDMENT 1 to Solicitation..doc); Link: https://www.fbo.gov//utils/view?id=d019a42bb719320e7f2ef65d0f162ef5; Bytes: 82.00 Kb; File Name: Machines and Meter Reads (Yearly Meter Read Fiscal Year 08.xls); Link: https://www.fbo.gov//utils/view?id=fcc02d2e333fb9104553049a613f355b; Bytes: 20.00 Kb; Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
Place of Performance: Address: 901 D ST., SW, washington, District of Columbia, 20447, United States; Zip Code: 20447
Record: SN01690280-W 20081011/081009214306-a05f5063c9685eb4a9f821efa54c63e4 (fbodaily.com)
Source: FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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J -- MAINTENANCE ON 32 CANON COPIERS - Amendment 1