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FBO DAILY ISSUE OF DECEMBER 10, 2008 FBO #2571
SOURCES SOUGHT

R -- Disaster Recovery and Business Continuity Plan

Notice Date
12/8/2008
 
Notice Type
Sources Sought
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
Department of the Army, U.S. Army Medical Research Acquisition Activity, U.S. Army Medical Research Acquisition Activity, US Army Medical Research Acquisition Activity, ATTN: MCMR-AAA, 820 Chandler Street, Frederick, MD 21702-5014
 
ZIP Code
21702-5014
 
Solicitation Number
W81XWH-09-R12775
 
Response Due
12/22/2008
 
Archive Date
2/20/2009
 
Point of Contact
Barry Sayer, 301-619-1163<br />
 
Small Business Set-Aside
N/A
 
Description
TRICARE Management Activity (TMA), Health Affairs (HA), and the United States Army Medical Research Acquisition Activity (USAMRAA), are seeking information and recommendations from vendors with the capability and related experience to identify an architecture solution for a Disaster Recovery and Business Continuity Plan. This Request for Information (RFI) is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kinds of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. All information received in response to this RFI that is marked proprietary, will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirements for a future Request for Proposal (RFP), as well as those regarding the nature of the products reviewed for this initiative, will not be entertained. BACKGROUND The Department of Defense (DoD) has embarked on a managed health care program, TRICARE, to improve the quality, cost, and accessibility of services for its beneficiaries. The principal mechanisms for the implementation of TRICARE are four geographic regions including overseas locations, operational enhancements to the Military Health System (MHS), and the procurement of managed care support contracts for the provision of civilian health care services within those regions. The Tri-Service Infrastructure Management Program Office (TIMPO) mission is to provide customer-centric, secure communications and computing infrastructure (C&CI) products and services to enhance military health care operations. Because the MHS mission is conducted in a tri-Service, managed care environment, the environment requires the extension of MHS Automated Information Systems (AIS) services among Army, Navy and Air Force installations and to managed care (health care provider) contractors within and among MHS health care regions. The effective performance of the TRICARE global mission depends on highly secure and efficient communications within and among all Military Treatment Facilities (MTFs). The objective MHS infrastructure is based upon an open, standards-driven architecture. It provides users at all levels in the MHS, particularly the providers, easy access to health care information. It also responds to the emergence of new clinical practices, telemedicine initiatives, the support of managed care, emerging technologies, evolving standards, and other external events that will improve customer services and loser costs of health care delivery. TIMPO delivers and manages a secure, robust, and standards-based information infrastructure to support standard automated information systems (AIS) deployed throughout the MHS. DESCRIPTION TIMPO is seeking to identify an architecture solution for a Disaster Recovery and Business Continuity Plan with the following capabilities: Provide an architecture solution for disaster recovery and business continuity with the capabilities to provide secure, sustainable, scalable seamless roaming. Minimal configuration required for set up Graphical User Interface (GUI), intuitive configuration for novice engineering level, rugged, deployable architecture shall be capable of supporting disaster recovery contingencies in the event of: Physical destruction of main hospital building, Connectivity Wide Area Network (WAN) last mile between main hospital and satellite facility. Architecture shall include: Power, Generators, Uninterruptible Power Supply (UPS), Temporary shelter (i.e. tents, trailers, etc), Network connectivity, Local Area Network (LAN) switches, Power over Ethernet (POE), wireless access points, Network peripherals, Servers (i.e. email, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), etc.), desktops, laptops, tablets and printers, WAN connectivity. Questions/Items: The Government desires that respondents offer their experience and recommendations on the following questions as well as address their ability to provide the following requirements and suggest any proposed resources and/or materials needed to complete the functions indicated below: A. TECHNICAL SOLUTION: Architecture solution shall provide: 1. Telephones and telephone services. 2. Provide technical support to assist with set up and configuration of the architecture solution. 3. Provide a technical solution for connectivity into the Non-Classified Internet Protocol Router Network (NIPRNet). 4. Architecture shall adhere to Department of Defense (DoD) requirements Defense Information Systems Agency (DISA), Joint Tactical Intelligence Center (JTIC) and be on the Approved Product List (APL) for authorized use on a DoD network as well as specific service related APL lists (Army, Navy, Air Force). Architecture shall be Internet Protocol Version 6 (IPv6) compliant and capable to support either a dual stack IPv4 / IPv6 or full IPv6 functionality in the future. 5. Architecture solution shall be type accredited through either the DoD Information Technology Security Certification and Accreditation Process (DITSCAP) / DOD Information Assurance Certification and Accreditation Process (DIACAP) process. 6. Network components and End User Devices (EUDs) shall be scanned for DITSCAP/DIACAP accreditation. 7. Ensure all images are kept current to meet DITSCAP/DIACAP accreditation and Information Assurance Vulnerabilities. Architecture technical solution components shall meet Department of Defense (DoD) security requirements and provide these security mechanisms: Internet Protocol Security (IPsec) encryption to provide privacy, Federal Information Processing Standards (FIPS) 140-2 validated and certified and meet Common Criteria (CC) security requirements, State full firewall inspection, Intrusion Detection, Anti-virus protection, Virtual Private Network (VPN), Strong Authentication mechanism, Message-Digest algorithm 5 (MD5), 128-bit key, DoD Common Access Card (CAC) enabled. Solution shall be readily available for deployment within a predetermined time frame from when a disaster is declared. Outside Continental US (OCONUS) to include Alaska and Hawaii recovery efforts. Multi-level support based on the severity of the disaster. B. BENEFITS: What are the functional, clinical and technical benefits (both qualitative and quantitative) of the recommended solution relative to the other possible solutions? C. TIMELINE: What is a feasible and realistic implementation timeline for the recommended solution? D. COST DRIVERS: To the degree practicable, please discuss the costs drivers and components associated with the proposed solution? How do these costs compare to other potential solutions? E. RISKS: What are the most significant risks involved with the recommended solution? How do these risks compare to other alternatives? How will the risks for the proposed solution be mitigated? F. GOVERNANCE STRUCTURE AND MANAGEMENT APPROACH: What type of governance model and organizational structure would you recommend for this effort? Consider technical and non-technical aspects and provide examples of comparable efforts. G. ACQUISITION STRATEGY: What type of acquisition strategy would you recommend for this type of solution? Please consider the pros and cons of alternative approaches. H. LESSONS LEARNED: What lessons learned would you offer to the DoD for planning and implementing a Disaster Recovery and Business Continuity Plan? Please note how workflow and integration issues were addressed in projects of similar complexity. Please identify areas where quick wins can be achieved and areas that will be most difficult. Submission Procedures: Please follow the steps described below when submitting a response to this RFI: Responses to this Request for Information (RFI) may be submitted via email or on CD in Word format (2000 or later format) no later than December 22, 2008 as follows: Wanda.Anderson@tma.osd.mil; Rodonda.Thompson@tma.osd.mil or mail to the attention of TMA Procurement Support Attn: RoDonda Thompson, 5111 Leesburg Pike, Suite 810, Falls Church VA 22041. The information obtained shall be used for market research purposes and is not intended to substitute as a request for proposals. Please limit your responses to 15 pages. As this is only a Request for Information, any and all submissions will be accepted from all sources. Submissions should specify the RFI identifier on the package as well as on all documents submitted. Please direct any questions or comments to both Wanda Anderson and RoDonda Thompson at the e-mail addresses above. No telephonic questions will be accepted. This is a new initiative; there is no incumbent contractor or existing contract. All information submitted in response to this RFI is subject to public release, proprietary or trade secret information should not be submitted. The Contracting Officer does not have any additional information for this RFI.
 
Web Link
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=117820029965f289e4acdf3c16f440d9&tab=core&_cview=1)
 
Place of Performance
Address: TRICARE Management Activity ATTN: Rodonda Thompson, 5111 Leesburg Pike, Suite 810 Falls Church VA<br />
Zip Code: 22041<br />
 
Record
SN01715578-W 20081210/081208220805-117820029965f289e4acdf3c16f440d9 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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