DOCUMENT
J -- Intent to Award Single Source GSA Order - IVR Maintenance SOW
- Notice Date
- 12/23/2008
- Notice Type
- IVR Maintenance SOW
- NAICS
- 334210
— Telephone Apparatus Manufacturing
- Contracting Office
- Department of the Treasury, Internal Revenue Service (IRS), National Office Procurement (OS:A:P), 6009 Oxon Hill Road, Suite 500, Oxon Hill, Maryland, 20745
- ZIP Code
- 20745
- Solicitation Number
- TIRNO-09-K-00110
- Response Due
- 1/6/2009
- Archive Date
- 1/21/2009
- Point of Contact
- Lanny L Turner,, Phone: 202 283-1142, Herman L Stoffel,, Phone: 202 283-0880
- E-Mail Address
-
Lanny.L.Turner@irs.gov, herman.a.stoffel@irs.gov
- Small Business Set-Aside
- N/A
- Description
- Under the authority of FAR 6.302-1, "only one responsible source," the IRS intends to negotiate and award a sole source GSA Schedule Order with Intervoice, Inc. against GSA Schedule Contract GS-35-F-0246L for maintenance and support of the IRS Consolidated Customer Communications (CCC) vXML Interactive Voice Response (IVR) systems of the IRS Contact Center Enterprise. Intervoice, Inc. will maintain the hardware and software of this proprietary telecommunications system for the period of October 1, 2008 through September 30, 2009. No solicitation has been prepared or will be provided. This notice is required in accordance with FAR 5.201. Any responsible source may provide clear documentation of their capability to maintain Intervoice, Inc. telecommunications equipment in accordance with OEM requirements and certification no later than January 6, 2009.
- Web Link
-
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=a6c8ba307cd92a0170d5ac776ef57004&tab=core&_cview=1)
- Document(s)
- IVR Maintenance SOW
- File Name: Statement of Work for Maintenance of Consolidated Customer Communications (CCC) vXML Interactive Voice Response (IVR) Systems Manufactured by Intervoice, Inc. (INTC SOW CCC V3 11102008 INTV.doc)
- Link: https://www.fbo.gov//utils/view?id=52218e7f565cd5753ec9611e9d2ca83a
- Bytes: 174.00 Kb
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: Statement of Work for Maintenance of Consolidated Customer Communications (CCC) vXML Interactive Voice Response (IVR) Systems Manufactured by Intervoice, Inc. (INTC SOW CCC V3 11102008 INTV.doc)
- Place of Performance
- Address: IRS New Carrollton Federal Building, 5000 Ellin Road, Lanham, MD 20706; IRS 2385 Chamblee Tucker Road, Chamblee, GA 30341; IRS Martinsburg Computing Center, 295 Murall Drive, Martinsburg, WV 24530; IRS Detroit Computing Center 985 Michigan Avenue, Detroit, MI 48226; and Tennessee Computing Center, 5333 Getwell Road, Memphis, TN 38118, United States
- Zip Code: 38118
- Zip Code: 38118
- Record
- SN01723907-W 20081225/081223220352-a6c8ba307cd92a0170d5ac776ef57004 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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