SOLICITATION NOTICE
Q -- TRICARE Prime/Plus Nurse Assessment Line
- Notice Date
- 2/12/2009
- Notice Type
- Presolicitation
- NAICS
- 624190
— Other Individual and Family Services
- Contracting Office
- Department of the Air Force, Pacific Air Forces, 3 CONS - Elmendorf, 10480 22nd Street, Elmendorf AFB, Alaska, 99506-2500
- ZIP Code
- 99506-2500
- Solicitation Number
- FA5000-09-R-0002
- Response Due
- 3/16/2009
- Archive Date
- 3/31/2009
- Point of Contact
- Linda G Hunter,, Phone: 907-552-9424, Jane A. Faris,, Phone: 907-552-4704
- E-Mail Address
-
linda.hunter@elmendorf.af.mil, jane.faris@elmendorf.af.mil
- Small Business Set-Aside
- Total Small Business
- Description
- The 3rd Contracting Squadron, 10480 22nd Street, Elmendorf AFB, AK, has a requirement for a nurse triage, 1-800 telephone-based clinical assessment and support services for the TRICARE program at the 3rd Medical Group. All calls into the TRICARE Prime/Plus Nurse Assessment Line shall be answered by Registered Nurses following nationally recognized and physician approved clinical protocols and guidelines. These nurses will have access to a board certified physician with post-residency experience who is available for consultation 24 hours a day, 7 days a week. Contractor, or its principle subcontractor(s) shall hold and maintain Utilization Review Accreditation Commission (URAC) Health Care Call Center accreditation during the performance of this contract. This service shall include all information from the calls, which will be entered into a database for program assessment and documented resolution of each call. Call information shall be faxed to the 3 MDG referral center to advise the patient's healthcare provider to allow for follow-up care. This service includes: • A telephone-based clinical assessment and support service to the 3rd Medical Group. • Advice to callers needed to assist them in taking responsibility for their personal healthcare management, to include offering caller access to the contractor's automated library of healthcare information. • Telephone call services, processing, administration and management to include data collection and reporting • When indicated using approved clinical protocol, provide the beneficiary an appointment with their Primary Care Manager or other primary care provider. • This 24/7 clinic appointment setting service will be provided via the Composite Health Care System (CHCS) and remain assessable to the triage nurse at all times. The Government intends to issue a single solicitation and award. The intent of the Government is to award a six (6) month base period, with four (4) one-year options. Release of the solicitation will be via the Internet only. This acquisition is a small business set-aside. All responsible contractors may submit a proposal, which shall be considered by the Government. The NAICS code is 624190, size standard $6.5M. Offerors will be evaluated using a Past Performance Price Trade-off. A copy of the solicitation, amendments, and other pertinent documents pertaining to this acquisition can be located on the Federal Business Opportunity at http://www.fbo.gov, where it is expected to be posted within 30 days from the date of this notice. Central Contract Registration (CCR) is mandatory; thus offerors will need a CAGE Code and a DUNS number. It is the responsibility of the prospective offer to check this site regularly for any changes.
- Web Link
-
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=9dbed2d9d2f4368935dc66611a4e1bde&tab=core&_cview=1)
- Place of Performance
- Address: Elmendorf AFB, Alaska 99506, Elmendorf AFB, Alaska, 99506, United States
- Zip Code: 99506
- Zip Code: 99506
- Record
- SN01749364-W 20090214/090212215408-9dbed2d9d2f4368935dc66611a4e1bde (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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