SOURCES SOUGHT
R -- Operations Director, Technology Operations DivisionLocal Area Network and Information Technology Support
- Notice Date
- 3/3/2009
- Notice Type
- Sources Sought
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- ACA, ITEC4, Directorate of Contracting , 2461 Eisenhower Avenue, Alexandria, VA 22331-0700
- ZIP Code
- 22331-0700
- Solicitation Number
- W91QUZ-09-RFI
- Response Due
- 3/10/2009
- Archive Date
- 5/9/2009
- Point of Contact
- Erin Fox-Ramirez, (703) 325-3876<br />
- Small Business Set-Aside
- N/A
- Description
- Contractor Support Requirements for Program Executive Office Enterprise Information Systems Operations Director, Technology Operations Division Local Area Network and Information Technology Support Request for Information 1.0 Contracting Office: Army Contracting Command, Information Technology, E-Commerce, and Commercial Contracting Center (ACC, ITEC-4), 2461 Eisenhower Avenue, Alexandria, VA 22331-0700 2.0 Introduction. The ITEC-4, in conjunction with the Program Executive Office (PEO) Enterprise Information Systems (EIS) Operations Director, Technology Operations Division (OD TOD), is seeking qualified sources to provide a full range of office automation and local area network (LAN) support and services to PEO EIS employees located at Fort Belvoir, VA, and limited support at separate locations in the National Capital Region. These services are required to support PEO EIS with activities as a result of the Defense Base Closure and Realignment Commission (BRAC). The services include the following such as: System Administration, Server Administration: Management and Maintenance; Network Administration: Management and Maintenance; Information Assurance and Operational Network Security; Customer Support; Hardware, Software, and Telecommunication Support; Configuration Management; Communications Security (COMSEC); Policy and Management; Asset Management; and other actions associated in support of IT services for OD TOD. The contractor must ensure that support and services are provided at the necessary levels to enable the end-users to perform their mission requirements without delay or disruption. The Army is currently conducting market research to determine knowledgeable, qualified, experienced, and interested potential sources capable of providing the services as described herein. The information requested by this Request for Information (RFI) will be used by the Army to facilitate decision making. This RFI is issued for informational and planning purposes only. This is not a Request for Proposal (RFP). It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals, nor will any award be made as a result of this RFI. The Army will NOT be responsible for any costs incurred by interested parties in responding to this RFI. 3.0 Purpose and Objective. Responses to this RFI will assist in identifying vendors with capabilities and experience related to the required local area network (LAN) support and services. The purpose of this initiative is for PEO EIS to improve its current information technology operations and deliver the most efficient, effective, and economically sound IT support and services to the PEO EIS end-users. Our primary objective is to ensure the PEO EIS office automation resources, equipment, and LAN is operating at the necessary level to enable mission accomplishment. This includes, but is not limited to, the following disciplines: Provide a highly reliable, effective, timely, and secure office automation and Local Area Network (LAN) support and services with minimal disruption to services. Ensure office automation applications and resources are securely accessible and operating at the necessary level to enable mission accomplishment. Ensure consistent services in support of fault management, contingency planning and disaster recovery (such as Continuity of Operations Planning (COOP). Ensure the PEO EIS systems, LAN, and data are protected and secured in accordance with DoD and Army security; information assurance (IA) policies; and IA mandates are implemented in a timely and responsive manner. Ensure VTC support to include timely setup and proper operation of VTC equipment throughout the duration of the VTC session. Ensure responsive centralized customer support to provide problem resolution and information dissemination. Ensure efficient and effective support for all hardware, software, telecommunications and office automation equipment (e.g., maintenance; technology refresh). Support and assist in developing and maintaining office automation operating policies and standard operating procedures. Assure an accurate inventory of PEO EIS owned telecommunications equipment, printers, copiers, and software licenses. Identify and implement a solution which provides continuous capability improvements and makes recommendations based on future innovation and technology trends to improve the PEO EISs mission performance. Situations requiring hardware or software acquisition. 4.0 Contractors shall be provided with the maximum flexibility to conceive and propose innovative approaches and solutions. However, in some cases, there may be constraints that the Government must place on those solutions. Compliance with the latest revisions/updates to the below referenced documents is required. All documents listed are mandatory, as applicable. Applicability is as defined in each document. This list is not all-inclusive and the contractor is responsible for compliance with applicable polices and regulations not listed here. As indicated, a number of documents are still TBD (To Be Determined) or in draft. Web links are provided wherever possible. NETCOM Networthiness Program requirements for product implementation efforts when specifically connected to or concerned with the Army Enterprise Infostructure/NETWORK as follows: Directory Services, Army Enterprise Infrastructure Directory Services Naming Conventions and Standards, Version. 2.2, 9 Sep 2002 Standardization--NETCOM for Army level--Computer Desktop Configuration (NETCOM), 28 Mar 2003 (2) Information Assurance, NETCOM/ESTA, Discussion Paper, Army Protected Networks, 13 Nov 2002 Information Assurance Documents U. S. Army Local Area Network (LAN) and Wireless Portable Electronic Devices (PED) Policy, 15 Apr 2002 http://www.army.mil/ciog6/references/policy/docs/PEDPolicy.pdf DoD 8510.1-M DoD Information Technology Security Certification and Accreditation Process (DITSCAP) Application Manual, 31 July 2000 http://iase.disa.mil/ditscap/ Common Criteria for IT Security Evaluation http://csrc.nist.gov/cc/ DOD Directive 8500.1, Information Assurance www.dtic.mil/whs/directives/corres/html/85001.htm DoD 8500.2 Information Assurance (IA) Implementation, 6 February 2003 http://www.dtic.mil/whs/directives/corres/pdf/i85002_020603/i85002p.pdf AR 25-2, Information Assurance, 24 Oct 2007, www.usapa.army.mil/pdffiles/r25_2.pdf AR 380-5 DA Information Security Program, 29 September 2000 http://www.fas.org/irp/doddir/army/ar380-5.pdf Physical Security Documents AR 190-16 Physical Security, http://www.army.mil/usapa/epubs/pdf/r190_16.pdf AR 190-51 Security of Unclassified Army Property, (Sensitive and Nonsensitive) 30 September 1993 http://www.army.mil/usapa/epubs/pdf/r190_51.pdf COMSEC Document AR 380-40 Policy for Safeguarding and Controlling Security (COMSEC) Material, 30 June 2000 Other DoD and Army Documents AR 25-1, Army Knowledge Management and Information Technology Management, 30 June 2004. http://www.army.mil/usapa/epubs/pdf/r25_1.pdf Common Operating Environment http://diicoe.disa.mil/coe/index.html Other Regulatory and Commercial Requirements DoD Directive 8190.3, August 31, 2002, Smart Card Technology http://www.dtic.mil/whs/directives/corres/pdf2/d81903p.pdf Section 508 of the Rehabilitation Act of 1973, as amended http://www.section508.gov http://www.access-board.gov/sec508/guide/1194.26.htm http://www.access-board.gov/sec508/guide/1194.21.htm Security Requirements for Cryptographic Modules http://csrc.nist.gov/publications/fips/fips140-2/fips1402.pdf Latest Windows 2000 and Windows NT Hardware Compatibility List http://support.microsoft.com/default.aspx?scid=kb;EN-US;q131303 The latest Windows XP Hardware Compatibility List http://support.microsoft.com/default.aspx?scid=kb;en-us;314062 5.0 Capability Statement: If your firm has an interest in responding to the requirement described above, please provide a Corporate Capability Statement which demonstrates capabilities, knowledge and experience related to the office automation and local area network (LAN) support described above. Interested parties shall submit a Corporate Capability Statement not exceeding 7 single-sided, type-written pages using 12-point type or larger. The page limit does not apply to advertising material such as company brochures and catalogs. If there is any information you deem proprietary, please mark accordingly. 5.1 Provide a summary of your companys relevant experience in providing solutions that provide quick (real time) response to what if scenarios when schedule, technical changes, and financial changes occur with the program. 5.2 Demonstrate ability to provide a significant increase or decrease of support (e.g., rapidly identify, equip and employ resources to support the Government in the event of an immediate surge or reduction in requirements.) 6.0 NAICS Code. 541519 Other Computer Related Services 7.0 Disclaimers. The Government shall not be liable in any way for any costs incurred by vendors in the preparation and delivery of their responses to this RFI or for any subsequent discussion and/or product demonstrations. Receipt of the RFI or submission of an RFI response neither confers rights upon the vendor nor obligates the Government in any manner 8.0 Questions. Any questions regarding this RFI shall be directed to Erin Fox-Ramirez, Contract Specialist, ACA, ITEC-4, at 703 325-3876, erin.foxramirez@us.army.mil, or Chris Daoulas, Contracting Officer, 703-325-4573, chris.daoulas@us.army.mil, no later than March 10, 2009, by 12:00PM, ET.
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- Place of Performance
- Address: ACA, ITEC4 Directorate of Contracting , 2461 Eisenhower Avenue Alexandria VA<br />
- Zip Code: 22331-0700<br />
- Zip Code: 22331-0700<br />
- Record
- SN01760392-W 20090305/090303215751-75599955e1954a0812694c102f2d67d5 (fbodaily.com)
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