SPECIAL NOTICE
D -- ASI Citrix Support Service
- Notice Date
- 4/9/2009
- Notice Type
- Special Notice
- NAICS
- 517919
— All Other Telecommunications
- Contracting Office
- Department of Justice, Office of Justice Programs, OJP/Acquisition Management Division, 810 Seventh Street NW, Washington, District of Columbia, 20531
- ZIP Code
- 20531
- Solicitation Number
- 2009PR09224
- Archive Date
- 5/1/2009
- Point of Contact
- Jeremy G. Pierre,, Phone: 2023071418
- E-Mail Address
-
jeremy.pierre@usdoj.gov
- Small Business Set-Aside
- N/A
- Description
- Synopsis: The Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO) intends to issue a sole source purchase order to Accelera Solutions, 7600 Leesburg Pike, Suite 140 West Building, Falls Church, VA 22043. Accelera Solutions will provide one- year of Citrix Subscription Advantage software maintenance and also 24x7 technical support agreement. Citrix Access Suite is used as the enterprise-wide Remote Work application of the agency. This annual agreement provides OJP with the ability to contact the vendor for technical support 24 hours a day, 7 days a week for a maximum of 50 hours. This includes an onsite 4-hour response time and/or phone support with 2-hour response time. To accomplish these tasks and support the following is required: (1) Provide Citrix subscription Advantage software maintenance. (Valid support contract is required) (1) 24 x 7 technical support agreement. (1) able to provide technical support 24 hours a day, 7 days a week for a maximum of 50 hours. (1) On-site 4-hour response time, 4 hour minimum (1) Phone support with 2-hour response time, 1 hour minimum THIS IS NOT A REQUEST FOR QUOTATIONS. However, all responsible parties who identify their interest and capability to satisfy this requirement will be considered. A determination not to complete this action based upon responses received is in the sole discretion of the Government.
- Web Link
-
FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=0763470b04e04370a838571201ab4ba5&tab=core&_cview=1)
- Place of Performance
- Address: Site to be determined at award., Washington, District of Columbia, 20531, United States
- Zip Code: 20531
- Zip Code: 20531
- Record
- SN01789624-W 20090411/090409220348-0763470b04e04370a838571201ab4ba5 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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