SOURCES SOUGHT
S -- Janitorial Services for Army and Marine Corps Recruiting Offices, Kailua Kona, Hawaii
- Notice Date
- 4/28/2009
- Notice Type
- Sources Sought
- NAICS
- 561720
— Janitorial Services
- Contracting Office
- Department of the Army, U.S. Army Corps of Engineers, U.S. Army Engineer District, Honolulu, Attn: CECT-POH, Building 230, Fort Shafter, Hawaii, 96858-5540, United States
- ZIP Code
- 96858-5540
- Solicitation Number
- W9128A-09-T-8889
- Archive Date
- 5/27/2009
- Point of Contact
- Linda Oshiro,, Phone: 808-438-8572
- E-Mail Address
-
linda.n.oshiro@usace.army.mil
- Small Business Set-Aside
- N/A
- Description
- The U.S. Army Corps of Engineers, Honolulu District is conducting a market research to identify potential sources with the technical capability necessary to perform janitorial services for the Army and Marine Corps Recruiting Offices located in Kailua Kona, Hawaii. This is a commercial services, firm fixed price requirement. Contractor shall furnish necessary management, labor, supervision, materials, equipment, transportation, and other incidental services to perform service in accordance with the Scope of Work entitled, "Janitorial Services for Army and Marine Corps Recruiting Offices, Kailua Kona, Hawaii", dated 5 March 2009. CLIN 0001, Janitorial Services, 12 MOS @ $________ = $_______; CLIN 0002, Bi-Annual Shampoo Carpet, 1 LS @ $_________ = $__________. The contract work consists of furnishing all management, labor, equipment, tools, materials, and supplies to provide janitorial services for 12 months after award of the purchase order, at the following locations: 1) Army Recruiting Office, Sunset Shopping Plaza, 77-6425 Kuakini Highway, Suite B-1-2, Kailua Kona, Hawaii, approximate 638 square feet and; 2) Marine Corps Recruiting Office, 77-6425 Kuakini Highway, Suite B-1-3, Kailua Kona, Hawaii, approximate 638 square feet. 1. SECURITY GUIDELINES: a. Work Hours. All janitorial cleaning shall be done between the hours of 8am to 12 Noon, Monday through Friday only, during an appointment time, scheduled in advance, with each recruiting service. If a Federal Holiday occurs on one of the regular scheduled workdays, the janitorial cleaning shall be done on the next scheduled workday. No cleaning shall be done on Federal Holidays. b. Keys. All keys (original and duplicates) to Government Leased facilities issued to contractors will be returned immediately to Government personnel or US Army Corps of Engineer Representative. No keys to Government Leased facilities are to be given to Janitorial cleaning staff under any circumstances. c. Process. A Military Service Representative shall unlock doors for janitorial staff and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The military representative shall be present in the facility a minimum of 15 minutes prior to scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for janitorial contractor to show up for cleaning. Failure to show-up for a scheduled appointment time by the cleaning contractor, wages will be docked for that days cleaning and reported immediately to the Corps of Engineers representative responsible for that station. It should be noted that in multi-service stations, if the cleaning contractor is actively working in another services area, the service representative should not leave or mark this as a no-show. Arrangements should be made as soon as possible with the Contractor on site. If the Military Service representative is a no-show for the cleaning contractor at the scheduled appointment time, the cleaning contractor will not make up that day's cleaning. Janitorial staff shall report to clean on the next scheduled cleaning appointment time. The cleaning contractor shall immediately report no-shows by Military Service Representatives to the Corps of Engineers representative responsible for that location so that Service Commands may take appropriate action. d. Check off sheet. A check off sheet shall be posted in each service space and common areas, and shall be filled out by the janitorial staff and signed off on after each cleaning, that the specified work has been completed in a satisfactory manner. Work completed should be verified with the military representative present in the facility (said check off sheet attached) that the work is done to their reasonable satisfaction. 2. BACKGROUND INVESTIGATIONS: All janitorial employees will have a background check investigation and an identification card. The contractor will be required to provide identification cards to their employees who will provide services to the recruiting offices. These identification cards should include as a minimum, the name of the company, a clear legible employee photograph, employee's name, signature, date of birth, eye color, sex, height, weight and the signature, date and phone number of the company representative issuing the card. The card should be made tamper proof by laminating it in plastic. The employee will maintain the card on their person and present it to government officials when requested. 3. Schedules of Service : For the purpose of this project, "working days" are Mondays through Fridays; and "non-working days" are Saturdays, Sundays, and National Holidays. All services shall be coordinated with the designated representative at each office. a. THREE TIMES A WEEK WORK (Three times a week): empty trash, dust/wipe all fixtures, furniture, table tops, desk surfaces, etc., within and below 70 inches from the floor; clean drinking fountains; sweep and/or dust mop floors. b. WEEKLY WORK (Once a week): vacuum carpets and wet-mop/scrub floors. c. TWICE-MONTHLY WORK (Two times a month): wash all windows, both sides, and all other glass surfaces. d. QUARTERLY (Once every three months): vacuum/dust and/or clean with a clean damp cloth all surfaces in the office, including walls (from floor to ceiling) and all items within and over 70 inches from the floor, including mini-blinds, light fixtures, ceiling fans, air conditioning vents, exhaust fan vents, partitions, bookshelves, storage cabinets, etc. e. BI-ANNUAL WORK (Twice per contract period - preferably February and August): shampoo carpets. Separate appointments shall be made for all periodic carpet cleaning at a time, which will allow for ample time for damp carpets to dry without undue traffic from normal business activities. To best accomplish this means, it may be necessary to schedule carpet cleanings later in the day on Fridays to allow drying time. A Service Representative must be physically present during all carpet cleaning. 4. Principal Tasks of the Contract : All tasks shall be accomplished IAW their corresponding Cleaning Requirements. a. Cleaning of Floors. a) Sweeping or dust mopping other than carpeted areas. b) Wet mopping or scrubbing other than carpeted areas. c) Vacuuming. d) Shampooing. b. Dusting of Various Surfaces. c. Cleaning of Miscellaneous Items. a) Waste receptacles. b) Spot cleaning of various surfaces. d. Cleaning of Window Glass, Other Glass, Mini-Blinds, Exhaust fans and air conditioning ceiling vents. e. Cleaning of Drinking Fountains and Plumbing Fixtures. 5. CLEANING REQUIREMENTS and BASIS OF PERFORMANCE RATING. As used hereinafter, the term "approved" means materials and supplies approved by the Contracting Officer or Representative. a. Cleaning of Floors: 1. Sweeping or Dust Mopping Other Than Carpeted Areas: Clean dust, dirt, and litter from all accessible floors, to include corners and in back of drinking fountains. Move or tilt waste receptacles, chairs, and other furniture that is easily movable by one person to clean the floor underneath. Do no stack such items on desks or other furniture. Performance rating criteria: All areas shall be clean and free of dust, dirt, and litter and shall present an overall appearance of cleanliness. All moved items shall be returned to their proper positions when the cleaning is completed. 2. Wet Mopping or Scrubbing Other Than Carpeted Areas: Use clear water or an approved cleanser, to wet mop or scrub all accessible floors to remove dirt, dust or stains that cannot be removed by sweeping. Move or tilt waste receptacles, chairs, and other easily moveable items to clean the floors underneath. Do not stack such items on desks or other furniture. Performance rating criteria: All areas including corners shall be clean and free of dust, dirt, streaks, swirl marks, stains, gum, grease, mop strands, etc., and shall present an overall appearance of cleanliness. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. All moved items shall be returned to their proper positions when the floor is dry. 3. Vacuuming: Thoroughly vacuum all accessible carpet with beater-bar type vacuum cleaner. Move waste receptacles, chairs, and other easily moveable items to vacuum the carpet underneath. Do not stack such items on desks or other furniture. Performance rating criteria: Vacuumed carpet including corners shall be clean and free of visible dust, dirt, and litter and have a uniform appearance. Moved items shall be returned to their proper positions when the vacuuming is completed. 4. Shampooing: Use an approved shampoo to thoroughly shampoo all accessible carpet. Use an approved stain remover to remove other-than-permanent (removable) stains. Remove as much furniture from the area as is practical to shampoo the carpet underneath. Performance rating criteria: Shampooed carpet shall be clean and free of embedded dirt and removable stains. Moved items shall be returned to their proper positions when the carpet is dry. b. Dusting of Various Surfaces: 1. Areas Below 70 Inches. Use a damp cloth or a treated dust cloth, as appropriate, to dust all surfaces, within the office below 70 inches from the floor, to include, fixtures, furniture, table tops, desk surfaces, etc., that require dusting. Do not disturb papers left on tables and other furniture. Performance rating criteria: Dusted surfaces shall be clean and free of visible dust, dirt, lint, and cobwebs. 2. Areas Within and Above 70 Inches. Use a damp cloth or a treated dust cloth, as appropriate, to dust all surfaces, vertical as well as horizontal, within and above 70 inches from the floor, to include window sashes and sills, walls, furniture, partitions, bookcases, cabinets, ceiling fans, and other items within the office that require dusting. Performance rating criteria: Dusted surfaces shall be clean and free of visible dust, dirt, lint, and cobwebs. c. Cleaning of Miscellaneous Items: 1. Waste Receptacles. Empty waste receptacles into plastic bags, secure with bag ties, remove all trash from the premises and dispose of all trash properly. The Contractor shall furnish plastic liners for each waste receptacle and shall replace soiled or torn liners. Damp wipe or wash with clean water, interior or exterior of waste receptacles if any spillage should occur. Performance rating criteria: All waste receptacles will be empty and have clean un-torn liners and present a neat appearance. 2. Spot Cleaning of Various Surfaces. a) Walls, Partitions, Doors, Trims, Etc. Use clear water or an approved detergent to spot clean. Performance rating criteria: All surfaces shall be clean and free of removable smudges, marks, and stains. b) Carpets. Use an approved stain remover to spot clean soiled carpet stains of two square feet or less. Areas larger than two square feet shall be cleaned only as directed in writing by the Contracting Officer or Representative. Performance rating criteria: Carpet shall be clean and free of soils and removable stains. c) Upholstered Furniture. Use an approved stain remover to spot clean upholstered furniture. Performance rating criteria: Furniture shall be clean and free of soils and removable stains. d. Cleaning of Glass Windows, Other Glass Mini-Blinds, Exhaust Fans and Air Conditioning Ceiling Vents: 1. Glass Windows. Use clear water or an approved glass cleaner to clean both sides of all windows. Window sashes and sills and other surrounding areas of windows shall be wiped free of drippings and other water marks. Performance rating criteria: All windows, sashes, sills, and other surrounding areas shall be clean and free of dust, dirt, film, smudges, streaks, missed spots, drippings and other water marks. 2. Other Glass. Use clear water and approved cleaner to clean doors, mirrors, and any other glass surfaces. Performance rating criteria: All glass shall be clean and free of dust, dirt, film, smudges, streaks, missed spots, drippings and other water marks. 3. Mini-Blinds. Dust/vacuum or wipe down with a clean damp cloth, both sides of mini-blinds. Performance rating criteria: All blinds and its surrounding areas including window frames and floors shall be clean and free of all dust, dirt, smudges, streaks, missed spots, drippings, and other water marks. 4. Exhaust Fans and Air Conditioning Ceiling Vents. Dust/vacuum or wipe down with a clean damp cloth, restroom exhaust fan grills and air conditioning vents of all dust and dirt. Performance rating criteria: All fans and vents and its surrounding areas shall be clean and free of all dust, dirt, drippings, and other water marks. e. Cleaning of Drinking Fountains, Plumbing Fixtures: 1. Drinking Fountains. Use an approved germicidal agent and, if necessary, an approved abrasive to clean and disinfect drinking fountains. Remove gum, bits of paper, etc., from the drinking fountain. Performance rating criteria: All surfaces shall be clean and free of gum, trash, dirt, smudges, and streaks and shall have a polished and lustrous appearance. 2. Plumbing Fixtures. Use an approved germicidal agent and, if necessary, an approved abrasive that will not damage the surfaces to clean and disinfect utility sinks, water closets and seats, and related fittings. Performance rating criteria: All fixtures and fittings shall be clean and free of smudges, marks, stains, and scale. 3. Fluorescent light tubes / light bulbs: Replace fluorescent light tubes / light bulbs when burnt out. Replace with same wattage and style to match existing bulbs and fixtures. Performance rating criteria: All burnt out fluorescent light tubes and light bulbs are replaced within 2 working days of notification by the Contracting Officer or Representative or when detected by contractor or contractor's agents during scheduled office cleaning periods. 6. APPROVAL OF EQUIPMENT, MATERIALS, AND SUPPLIES a. Contractor shall have sufficient equipment of the type necessary to do the work and shall maintain a stock of materials and supplies to ensure adequate service at all times. b. The equipment shall be of the size customarily used in custodial work and shall meet the approval of the Contracting Officer or Representative. Equipment deemed by the Contracting Officer or Representative to be of improper type or design or inadequate for the purpose intended shall be replaced by the Contractor. c. Contractor shall use only approved materials and supplies. The Contractor shall not use any materials or supplies which the Contracting Officer or Representative determines would be unsuitable for the purpose or harmful to people or property. d. Request for changes to the approved list of materials and supplies shall be furnished to the Contracting Officer or Representative for approval. SUPERVISION OF WORK FORCE a. The Contractor's employees shall be under the supervision and direction of the Contractor. b. The Contractor or his representative shall be available by telephone or beeper Monday through Friday of each week between 9:00 A.M. and 3:00 P.M. to receive complaints, information, or to take corrective actions concerning custodial service. A telephone answering service or a person taking messages shall not be construed as meeting the requirements of this paragraph. 7. SCHEDULES a. Work Schedules 1. Approved work schedules shall include all of the services to be provided for each office, the day and the beginning and ending hours the services would be performed in each office (an example, Wednesday from 9:00 A.M. to 11:00 A.M.). 2. Work schedules must be approved by the Contracting Officer or Representative prior to commencement of services. 3. Requests for changes to the approved schedules shall be furnished to the Contracting Officer or Representative for approval. Acceptability of schedules will be determined by the Contracting Officer or Representative based on performing the work so as to cause a minimum of interference with the execution of Government business. 4. Modifications to the contract shall be in writing and approved by the Contracting Officer. The Contractor shall revise the work schedules IAW the Modifications. b. Time Schedules 1. All custodial services shall be accomplished during the times specified in the approved Work Schedules. 2. Shampooing of carpets shall be scheduled later in the day on Fridays to allow drying time during business hours. 8. TRASH COLLECTION AND REMOVAL The Contractor shall be responsible for removing all trash from the premises and disposing of all trash properly. 9. QUALITY CONTROL/QUALITY ASSURANCE a. Quality Control. An approved Quality Control Program shall be in place prior to commencement of services. As changes occur, an updated program shall be furnished to the Contracting Officer or Representative for approval. The program shall include, but is not limited to the following: 1. An inspection system to cover all the services to be performed under the contract. It must specify the areas to be inspected on either a scheduled or unscheduled basis, how often the inspections will be accomplished, and the title of the individual(s) who will do the inspections. 2. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. 3. Furnishing a copy of the inspection reports for inspections conducted by the Contractor during the 1st through the last day of the month to the Contracting Officer or Representative within two working days after the last day of the month. b. Quality Assurance. Tasks shall be accomplished in accordance with contract specifications. The Contractor will not be paid for services not meeting the specifications set forth in this contract. c. Items 5.a. through e. SOW Performance MATRIX Performance-based Matrix Performance Task Indicator to be Monitored Standard for Successful Performance Quality Assurance Surveillance Plan a. Cleaning Floors Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. b. Dusting of Various Surfaces Scheduled Check off sheet (Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. c. Cleaning of Miscellaneous Items Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. d. Cleaning of Glass Windows, Other Glass Mini-Blinds, Exhaust Fans and Air Conditioning Ceiling Vents Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. e. Cleaning of Drinking Fountains, Plumbing Fixtures Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. 10. SUPPLIES: All supplies will be furnished by the Contractor, and replaced/replenished as required. No payment shall be made by the Government for any surplus above the quantity reasonable required. Contractor shall provide the Government a list of consumable supplies that will be required to perform the work specified in this Scope of Work, showing the quantity and costs. NOTE: The Contractor shall submit a delivery ticket (specifying the item and quantity) whenever supplies are replaced/replenished. Supplies are to be billed on a monthly basis, only for those items actually replenished/replaced for that month. 11. Contractor Manpower Reporting. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address https://contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contract name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractors); (8) Predominate Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Estimated data collection cost; (10) Organization title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for purposes of reporting this information); (11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files form a contractor's system to the secure web site without the need for separate data entries for each required data element at the website. The specific formats for XML direct transfer may be downloaded at the website. All responses should be sent via e-mail to linda.n.oshiro@usace.army.mil. The deadline for submitting responses is 12 May 2009, 2:00 p.m., Hawaiian Standard Time.
- Web Link
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FedBizOpps Complete View
(https://www.fbo.gov/?s=opportunity&mode=form&id=0c88b163c5218a92f386ac16b1e71c8d&tab=core&_cview=1)
- Place of Performance
- Address: Army and Marine Corps Recruiting Offices, Kailua Kona, Hawaii, 96740, United States
- Zip Code: 96740
- Zip Code: 96740
- Record
- SN01803182-W 20090430/090428215756-0c88b163c5218a92f386ac16b1e71c8d (fbodaily.com)
- Source
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