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FBO DAILY ISSUE OF JULY 18, 2009 FBO #2791
SOLICITATION NOTICE

D -- load balancer

Notice Date
7/16/2009
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
541511 — Custom Computer Programming Services
 
Contracting Office
Department of Health and Human Services, National Institutes of Health, Clinical Center/Office of Purchasing & Contracts, 6707 Democracy Blvd, Suite 106, MSC 5480, Bethesda, Maryland, 20892-5480
 
ZIP Code
20892-5480
 
Solicitation Number
162353
 
Point of Contact
Lynda Johnson, Phone: 301-594-3111
 
E-Mail Address
lynda_johnson@nih.gov
(lynda_johnson@nih.gov)
 
Small Business Set-Aside
N/A
 
Description
STATEMENT OF WORK Load Balancer Hardware and Support 1.1 Background Information This acquisition is for the direct support of the Biomedical Translational Research Information System. This new system is housed within the NIH Clinical Center data center but is an enterprise system that supports the entire NIH intramural research community. 1.2 BTRIS Overview The Biomedical Translational Research Information System (BTRIS) is an NIH enterprise clinical research data repository. The BTRIS is designed to assist researchers with many aspects of managing information through the research cycle. At present, no one system allows clinical researchers to combine data gathered for patient care with data generated through specific research activities. No current system allows for a researcher to access data from across one protocol, multiple protocols or by disease state. No current system allows researchers broad access to de-identified data for hypothesis generation or for patient recruitment. BTRIS will be comprised of data, text and images from the NIH Clinical Center systems but will also include data from institute research systems and from individual institute researchers. Human subjects' research policies will guide access to data for active protocols as well as to the wealth of data from terminated protocols. The BTRIS application will be accessed through the web and to accomplish this we have four dedicated IIS web servers split evenly between our Production and Test environments. A load balancer is needed to ensure that the web servers get an even amount of traffic for peak performance. 1.3 Project Scope • The Government seeks to purchase load balancer hardware with maintenance and support to extend for three years. This hardware shall be used to balance web traffic to the BTRIS Production and Test web servers • Project Contract Type The National Institutes of Health anticipates awarding a Firm Fixed Price contract through NITAAC. 1.3.1 Technical Implementation Team This hardware will be installed and supported by BTRIS technical staff. 2 General Requirements The offeror will provide 1 Load Balancer and support for 3 years from date of purchase. 3 Specific Features and Functions of Hardware BTRIS needs hardware with basic and cost-effective L4 load balancing capabilities to deliver dramatically improved application scalability, high availability and performance across multiple servers, firewalls and many other devices. This will ensure that users are sent to applications that are running properly regardless of expected or unexpected outages at the network, server, or application level; ensuring high availability and eliminating downtime. 4 Requirements • The load balancer hardware must be capable of handling gigabit IP traffic and of utilizing IVP6. • Using a unique "predictive" algorithm, traffic will be routed to the most efficient and available server. • The load balancing solution will balance TCP requests between two or more servers in order to insure system uptime in the event of a hardware or system failure. • Load balancer shall provide load mitigation for increased system performance, with the ability to provide redundancy in the event of system failure. • Using icmp and tcp keepalives, all servers in the cluster can be monitored such that in the event a server goes down, requests are automatically and seamlessly rerouted to other servers. • Load balancing methods must include the following: o Fastest: Passes user connection to available server that responds the fastest o Round Robin: Sends traffic to the next available server in a predetermined sequence o Least Connections: Connects the user to the server with the least number of current connections o Ratio: Performs 'ratios' on the server that best fits the request, according to a system that assigns weights for various factors, such as server capacity. • Load balancer must be able to heighten network security while providing added protection to servers and devices against cyber attacks through Default Deny, IP Address checking and port mapping, NAT, SNAT (Secure Network Address Translation) and complete SSL/SSH management. • Load balancer must protect against SYN flood attacks by filtering out the heaviest attacks while delivering uninterrupted service for legitimate connections. • For ease of implementation and simplified management, a GUI interface is preferred. 5 Maintenance/Support 6 Include user support via phone or e-mail • Provision of all software upgrades, patches and hotfixes (Provision of documentation for all software upgrades, patches and hotfixes. • Repair or replacement as needed of defective equipmentEvaluation Criteria (based on 100 pts) Based on four criteria: 1. Meets technical specification requirements - 40 points 2. Meets security specification requirements - 20 points 3. Meets maintenance/support requirements - 20 points Meets best value requirements - 20 point
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/NIH/CCOPC/162353/listing.html)
 
Place of Performance
Address: 6100 Executive Blvd., Ste 3C01, Bethesda, Maryland, 20892, United States
Zip Code: 20892
 
Record
SN01878254-W 20090718/090717001104-dc93d5430bfb53774ef48b31dca0002e (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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