SOLICITATION NOTICE
58 -- Installation of a NEC 2400 IPX Voice System with Voice over Internet Protocol for the Department of Veterans Affairs Medical Center at West Haven, Connecticut.
- Notice Date
- 7/30/2009
- Notice Type
- Presolicitation
- NAICS
- 517911
— Telecommunications Resellers
- Contracting Office
- Department of Veterans Affairs, VA Technology Acquisition Center, VA Technology Acquisition Center, Department of Veterans Affairs;Technology Acquisition Center;260 Industrial Way West;Eatontown NJ 07724
- ZIP Code
- 07724
- Solicitation Number
- VA-798T-09-RQ-0019
- Response Due
- 8/11/2009
- Archive Date
- 9/10/2009
- Point of Contact
- Edward J HebertContract Specialist<br />
- E-Mail Address
-
Edward Hebert's Email Address
(edward.hebert@va.gov)
- Small Business Set-Aside
- N/A
- Description
- This synopsis is issued by the Department of Veterans Affairs (VA), Office of Acquisition and Logistics, Technology Acquisition Center with the intent to acquire services to complete the installation of a digital/analog voice telephone system as a Voice System (VS) with Voice over Internet Protocol (VoIP). In a previous effort, an NEC 2400 IPX solution was acquired for three separate divisions of the Department of Veterans Affairs Connecticut Healthcare System. The system architecture was distributed between the West Haven Division, Newington Division and Community Care Clinic (CCC). The system components at the West Haven Division were acquired, but only partially installed. The services contemplated for this effort are for the labor required to complete the installation of the VS at West Haven, Connecticut. A majority of the VS components will be provided by the Government as Government Furnished Equipment (GFE). The contractor shall be responsible for providing the latest software version for the GFE along with providing any additional hardware that is necessary for these systems to meet the requirements of a fully functional telecommunication system. The distributed system must be star architecture. Each node must be capable of processing telephone calls separately if detached from a group of distributed nodes. The sites shall be tied together with one T-1 originating at West Haven and terminating at Newington; one T-1 originating at West Haven and terminating at the CCC and one T-1 originating at Newington and terminating at the CCC. The VS equipment shall operate in accordance with the manufacturer's commercial specifications. It shall be designed and constructed to give a 99.9 percent Mean Time Between Failure Rate and a VoIP service grade of 99.999 percent. The system shall provide Intra-VA station-to-station five digit direct dialing to include those stations equipped with Direct Inward Dial (DID) features. The system shall be capable of Voice over Internet Protocol (VoIP) through addition of optional equipment without complete replacement of the telephone system. Tie lines shall have the ability to dial all PBX stations without attendant assistance. Restricted stations shall have access to outside lines through the operator console. All unrestricted voice stations will have access to all features, CO trunks, tie lines, Federal Telephone Service (FTS-2001/Networx), toll free numbers, and long distance directory assistance. A minimum of 20 class-of-service (COS) restrictions shall be provided. These restrictions may be applied individually or in combination and be determined by individual telephone number service requirements. The new system will provide all station users with a standard feature package. Some features are available on a mutually inclusive basis requiring a class of service selection of which option is applicable for that station. The ability to restrict any of these features on a station-by-station basis shall be provided. The standard features will include the following: Line Hunt Capability, Consultation Hold, Call Transfer, Call Pick-up, Call Forwarding (all calls), Call Forwarding (Busy/DA), Call Queuing, Callback/Ringback, Music on Hold, Station Conferencing, Automatic Number Identification, Station to Station Call Waiting, Station and System Speed Dialing, Call Park, Universal Night Answer Service, Line Load Control, Telecommunications Management System (TMS), Automated Attendant, Voice Mail Service, Automatic Call Distribution, Interactive Voice Response, Meet-Me Page Access, VOIP. The contractor will be responsible for installation of the VS and for Warranty, Maintenance and Follow-on Services for a period of twelve months after acceptance. Warrancy services shall include a guaranteed 2-hour response time 24 hours by 7 days to all emergency maintenance calls and a 24 hour response time for routine maintenance. Follow on services include moves, adds and changes. The contractor shall provide a dedicated, on-site (40 hour/week) factory trained and certified technician for the warranty period on the type of system/sub-systems to be installed at this VA site who will also be responsible for performing routine/preventative maintenance on the VS and performing moves, adds, changes requested by the VA site during the core hours 8:00 AM to 4:30 PM, Monday through Friday, excluding Federal holidays. A site visit is encouraged. Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. The date and time of the site visit will be provided with the solicitation. This is to be a 100 % SERVICE-DISABLED VETERAN-OWNED BUSINESS (SDVOSB) set-aside. Deliverables are to be FOB Destination with Inspection/Acceptance FOB Destination. The NAICS Code for this procurement is 517911 with the corresponding small business size standard of 1500 employees. The solicitation number assigned to this effort is VA-798T-09-RQ-0019 and will be issued on or about 11 August 2009 with an award date of 22 September 2009 desired. The award will result in a five-year, Firm Fixed Price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) contract; awarded through the Best-Value Selection process. All responsible sources may submit a proposal which shall be considered by the agency.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/3d8aeed27a3807b8167ad93a1210c4c2)
- Place of Performance
- Address: Veterans Affairs Medical Center, West Haven, CT.<br />
- Zip Code: 06516<br />
- Zip Code: 06516<br />
- Record
- SN01893391-W 20090801/090731000034-3d8aeed27a3807b8167ad93a1210c4c2 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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