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FBO DAILY ISSUE OF AUGUST 08, 2009 FBO #2814
SOURCES SOUGHT

D -- One Year Platinum Maintenance

Notice Date
8/6/2009
 
Notice Type
Sources Sought
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Department of the Army, Defense Contracting Command-Washington, Contracting Center of Excellence, Army Contracting Agency (ACA), Contracting Center of Excellence, Army Contracting Agency (ACA), ATTN: Policy and Compliance, 5200 Army Pentagon, Room 1D245, Washington, DC 20310-5200
 
ZIP Code
20310-5200
 
Solicitation Number
W91WAW-09-T-0120
 
Response Due
8/11/2009
 
Archive Date
10/10/2009
 
Point of Contact
Calvin Artis, 703-428-0428<br />
 
E-Mail Address
Contracting Center of Excellence, Army Contracting Agency (ACA)
(calvin.artis1@conus.army.mil)
 
Small Business Set-Aside
HUBZone
 
Description
The contractor shall provide AirTight Enterprise maintenance. Procurement of AirTight maintenance is required to keep the equipment up to date with the latest software and to replace the equipment if it fails. The objective is to contractually procure (1) One year Platinum maintenance for Model SA-220, (1) One year Platinum Maintenance for 50 Sensor license upgrade, (100) One year Platinum maintenance for Sensor Model SS-200. The contractor shall provide one year Platinum maintenance which includes: - software bug fixes, updates and upgrades - 24x7 email support with 2 hour response time for priority issues - 24x7 phone support - hardware warranty support (advanced replacement)
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/USA/DSS-W/DASW01/W91WAW-09-T-0120/listing.html)
 
Place of Performance
Address: Contracting Center of Excellence, Army Contracting Agency (ACA) 200 Stovall St Alexandria VA<br />
Zip Code: 22332-0001<br />
 
Record
SN01901473-W 20090808/090806235743-0a27dc98016e53c9a847e458e0937985 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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